Customer Service Representative Jobs in Chapel Hill, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Haw River Animal Hospital
- Pittsboro, NC (14 miles from Chapel Hill, NC)
- 1 hour ago
- Pittsboro, NC (14 miles from Chapel Hill, NC)
- 1 hour ago
At Haw River Animal Hospital, we are deeply committed to both our staff and the animals entrusted to our care. Choosing a career at a veterinary hospital can be incredibly rewarding and satisfying...
In PersonCustomer Service Representative Technical Support
- Spectrum
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 3 hours ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 3 hours ago
Then working as a professional Customer Service Representative at Spectrum may be right for you....
In PersonCustomer Care Advocate Disability Service Virtual 8 3 26
- MetLife, Inc.
- Cary, NC (20 miles from Chapel Hill, NC)
- 6 hours ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 6 hours ago
Location Virtual, Virtual Alternative Location(s) Posting Location: Cary, North Carolina Posting Location: Omaha, Nebraska Posting Location: Bloomfield, Connecticut Posting Location: Oriskany, New...
In PersonRep III - Intl Customer Service
- AmerisourceBergen Corporation
- Cary, NC (20 miles from Chapel Hill, NC)
- 1 day ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 1 day ago
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver...
In Person- Food Lion
- Creedmoor, NC (22 miles from Chapel Hill, NC)
- 1 day ago
- Creedmoor, NC (22 miles from Chapel Hill, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 504876 Address: USA-NC-Creedmoor-2151 Wilton Ave Store Code: Store 02624 Front End (7235299) Food Lion has been providing an easy,...
In PersonCustomer Account Representative
- Rent A Center
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In Person- Sherwin-Williams
- Haw River, NC (16 miles from Chapel Hill, NC)
- 1 day ago
- Haw River, NC (16 miles from Chapel Hill, NC)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonLicensed Branch Customer Service & Sales Rep - Cary, NC
- The Auto Club Group
- Cary, NC (20 miles from Chapel Hill, NC)
- 2 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 2 days ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join Americas most trusted...
In Person- Sherwin Williams
- Mebane, NC (17 miles from Chapel Hill, NC)
- 2 days ago
- Mebane, NC (17 miles from Chapel Hill, NC)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative
- Adecco USA, Inc.
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 days ago
is assisting a major client in their search for a Customer Service Representative in Cary, NC....
HybridSearch for more jobs PT Customer Service Leader Posting Date: 05/28/2026 Chapel Hill, NC APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 486261 Address: USA-NC-Chapel...
In Person Part TimeCrew Member: Customer Service / Cashier
- Taco Bell
- Graham, NC (16 miles from Chapel Hill, NC)
- 5 days ago
- Graham, NC (16 miles from Chapel Hill, NC)
- 5 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In Person- Taco Bell
- Mebane, NC (17 miles from Chapel Hill, NC)
- 5 days ago
- Mebane, NC (17 miles from Chapel Hill, NC)
- 5 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In Person- VCA Animal Hospitals
- Chapel Hill, NC
- 5 days ago
- Chapel Hill, NC
- 5 days ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top...
In Person- The University of North Carolina At Chapel Hill
- Chapel Hill, NC
- 5 days ago
- Chapel Hill, NC
- 5 days ago
Posting Information Department: Facilities Operations Support - 245700 Career Area : Administrative/Clerical Support Posting Open Date: 05/29/2026 Application Deadline: 06/12/2026 Position Type:...
In PersonDemographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Chapel Hill, NC
Highest Education Level
Customer Service Representatives in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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