Customer Service Representative Jobs in Chapel Hill, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Restaurant Customer Service Team Member
- Durham, NC (8 miles from Chapel Hill, NC)
- 4 hours ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 4 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Lead NA Customer Experience Representative
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 hours ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 hours ago
Details: Job Title: Lead NA Customer Experience Representative Location: Cary, NC - Hybrid Zip Code: 27513 Start Date: ASAP Job Type: Contract Pay Rate: Up to $125,000 - $150,000/salary DoE...
Bilingual Customer Service Specialist (Spanish)
- Durham, NC (8 miles from Chapel Hill, NC)
- 11 hours ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Experience Representative
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 1 day ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 1 day ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Rep(04461) - 1201 Cole Mill Rd.
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
Company Description Job Description CSR Job Description Uphold Domino's standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for...
Customer Success Representative - Healthcare
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you hungry, humble, honest, with heart? Do you have a passion for Enterprise Cloud Technology and a vision for the future of business? If...
Coordinator-BGCO Customer Service
- Cary, NC (20 miles from Chapel Hill, NC)
- 2 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 2 days ago
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power...
Remote WorkCustomer Service Associate - Temporary
- Durham, NC (8 miles from Chapel Hill, NC)
- 2 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Mebane, NC (NC0110)
- Mebane, NC (17 miles from Chapel Hill, NC)
- 2 days ago
- Mebane, NC (17 miles from Chapel Hill, NC)
- 2 days ago
Job Details Job Location : Mebane, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 2 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 2 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
Associate Customer Care Specialist
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 3 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 3 days ago
Benefits at bioMerieux: Low-cost medical, dental, and vision benefits starting day one 11 paid holidays160 hours of paid time off Annual bonus 9.5% 401k company contribution with no vesting period...
Customer Care Advocate Cary 6 23 25
- Apex, NC (18 miles from Chapel Hill, NC)
- 4 days ago
- Apex, NC (18 miles from Chapel Hill, NC)
- 4 days ago
Prior Call Center experience is highly preferred....
Overnight Customer Service Representative
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 5 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 5 days ago
Store 2720850: 100 Factory Shops Rd, Morrisville, North Carolina 27560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Diagnostic Sales Associate (North Carolina)
- Durham, NC (8 miles from Chapel Hill, NC)
- 6 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 6 days ago
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of...
- Cary, NC (20 miles from Chapel Hill, NC)
- 6 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 6 days ago
jobs business and financial operations occupations customer service rep customer service rep. cary, north carolina posted april 7, 2025 job details summary $18 - $20.40 per hour temporary high...
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Chapel Hill, NC
Highest Education Level
Customer Service Representatives in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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