Customer Service Representative Jobs in Chapel Hill, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Durham, NC (8 miles from Chapel Hill, NC)
- 8 hours ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 8 hours ago
We are looking to add a Customer Service Representative to our team at Sunny Acres Pet Resort!...
Customer Service Representative - No Weekends
- Cary, NC (20 miles from Chapel Hill, NC)
- 9 hours ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 9 hours ago
experience set on one call resolution....
Part Time Customer Service Clerk
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Associate - Temporary
- Apex, NC (18 miles from Chapel Hill, NC)
- 1 day ago
- Apex, NC (18 miles from Chapel Hill, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Airport Customer Service Agent FT(Spirit) - RDU
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 1 day ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 1 day ago
General information Job Title Airport Customer Service Agent FT(Spirit) - RDU Date Monday, August 18, 2025 Entity Unifi Aviation, LLC State North Carolina City Morrisville Base Pay Rate: $ 15.00...
Assistant Customer Service Manager (Full Time)
- Durham, NC (8 miles from Chapel Hill, NC)
- 2 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 449759 Address: USA-NC-Durham-4711 Hope Valley Rd. Store Code: Store 00274 Front End (7208309) Food Lion has been providing an easy,...
Director of IT Customer Service
- Durham, NC (8 miles from Chapel Hill, NC)
- 3 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 3 days ago
Join Team NCSSM at the #1 rated Best Public High School in America for 2025 POSITION TYPE: Permanent, 12-month, EHRA Exempt Professional Staff (EPS), FLSA Exempt, 1.0 FTE HIRING SALARY RANGE:...
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 4 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 4 days ago
This position is responsible for the coaching and development of a team of Chat Customer Service Representatives in a fast-paced, dynamic call center environment....
Customer Account Representative
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Graham, NC (16 miles from Chapel Hill, NC)
- 4 days ago
- Graham, NC (16 miles from Chapel Hill, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate (part-time)- Mebane
- Mebane, NC (17 miles from Chapel Hill, NC)
- 5 days ago
- Mebane, NC (17 miles from Chapel Hill, NC)
- 5 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking. Essential Job Functions Greets...
Customer Service Representative, Tier 1
- Durham, NC (8 miles from Chapel Hill, NC)
- 5 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 5 days ago
ABOUT LCI The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are...
Director of IT Customer Service
- Durham, NC (8 miles from Chapel Hill, NC)
- 5 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 5 days ago
Join Team NCSSM at the #1 rated Best Public High School in America for 2025 CLOSING DATE: Friday, September 5, 2025 5 p.m. POSITION TYPE : Permanent, 12-month, EHRA Exempt Professional Staff...
Customer Service Representative - Chat Tech Support (On-site)
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 5 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 5 days ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy using your communication and computer skills to...
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 5 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 5 days ago
center experience Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)...
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Chapel Hill, NC
Highest Education Level
Customer Service Representatives in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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