Customer Service Representative Jobs in Cary, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full Time Assistant Customer Service Manager DLT 353
- Harris Teeter
- Wake Forest, NC (19 miles from Cary, NC)
- 13 hours ago
- Wake Forest, NC (19 miles from Cary, NC)
- 13 hours ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
In Person Full TimeRep III - Intl Customer Service
- AmerisourceBergen Corporation
- Cary, NC
- 20 hours ago
- Cary, NC
- 20 hours ago
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Raleigh, NC (8 miles from Cary, NC)
- 1 day ago
- Raleigh, NC (8 miles from Cary, NC)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- Food Lion
- Creedmoor, NC (24 miles from Cary, NC)
- 1 day ago
- Creedmoor, NC (24 miles from Cary, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 504876 Address: USA-NC-Creedmoor-2151 Wilton Ave Store Code: Store 02624 Front End (7235299) Food Lion has been providing an easy,...
In PersonCustomer Account Representative
- Rent A Center
- Durham, NC (17 miles from Cary, NC)
- 1 day ago
- Durham, NC (17 miles from Cary, NC)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In Person- Sherwin-Williams
- Durham, NC (17 miles from Cary, NC)
- 1 day ago
- Durham, NC (17 miles from Cary, NC)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonLicensed Branch Customer Service & Sales Rep - Cary, NC
- The Auto Club Group
- Cary, NC
- 1 day ago
- Cary, NC
- 1 day ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join Americas most trusted...
In PersonPart Time Customer Service Associate
- Hertz
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
In Person Part TimeCustomer Service Representative
- Circle K
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
Store 2708524: 3948 New Bern Ave, Raleigh, North Carolina 27610 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Agent_Seasonal
- Orkin LLC
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
Overview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess...
Remote Temporaryis assisting a major client in their search for a Customer Service Representative in Cary, NC....
HybridCustomer Care Advocate Intake Cary NC Bloomfield CT Warwick RI Oriskany NY Omaha NE 6 15 2026
- MetLife, Inc.
- Cary, NC
- 3 days ago
- Cary, NC
- 3 days ago
Higher education or professional certification Insurance or financial service industry experience Prior call center experience High School Diploma or GED The expected salary for this position is 41,600...
In Person- Food Lion
- Chapel Hill, NC (20 miles from Cary, NC)
- 4 days ago
- Chapel Hill, NC (20 miles from Cary, NC)
- 4 days ago
Search for more jobs PT Customer Service Leader Posting Date: 05/28/2026 Chapel Hill, NC APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 486261 Address: USA-NC-Chapel...
In Person Part TimeCustomer Service Representative
- Beacon Hill Staffing Group
- Raleigh, NC (8 miles from Cary, NC)
- 4 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 4 days ago
To Apply for this Job Click Here CUSTOMER SERVICE AGENT Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join...
Hybrid- VCA Animal Hospitals
- Chapel Hill, NC (20 miles from Cary, NC)
- 5 days ago
- Chapel Hill, NC (20 miles from Cary, NC)
- 5 days ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top...
In PersonDemographic Data for Cary, NC
Moving to Cary, NC? Find some basic demographic data about Cary, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cary, NC
Highest Education Level
Customer Service Representatives in Cary, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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