Customer Service Representative Jobs in Cary, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
$14.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Representative - PT
- Raleigh, NC (8 miles from Cary, NC)
- 10 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 10 days ago
$14.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
- Pittsboro, NC (20 miles from Cary, NC)
- 13 hours ago
- Pittsboro, NC (20 miles from Cary, NC)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Durham, NC (17 miles from Cary, NC)
- 13 hours ago
- Durham, NC (17 miles from Cary, NC)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Representative, Full or Part Time
- Pittsboro, NC (20 miles from Cary, NC)
- 13 hours ago
- Pittsboro, NC (20 miles from Cary, NC)
- 13 hours ago
Store 2723298: 196 Sanford Rd, Pittsboro, North Carolina 27312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and...
Customer Service Rep(08841) - 375 Athletic Club Blvd
- Clayton, NC (20 miles from Cary, NC)
- 22 hours ago
- Clayton, NC (20 miles from Cary, NC)
- 22 hours ago
The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service...
Customer Service Rep(04453) - 4412 Falls of Neuse Rd
- Raleigh, NC (8 miles from Cary, NC)
- 1 day ago
- Raleigh, NC (8 miles from Cary, NC)
- 1 day ago
Job Duties Uphold Dominos standards of grooming, uniform, and appearancePromote pizza products, specials, and promotionsReceive cross-training for preparing products and ingredients, closing and...
Customer Service Representative-Chat Repair
- Morrisville, NC (7 miles from Cary, NC)
- 2 days ago
- Morrisville, NC (7 miles from Cary, NC)
- 2 days ago
Position Type: Full Time Location: Morrisville, North Carolina Date Posted: Date posted 06/16/2025 Areas of interest: Call Center, Customer Operations, Customer Service Requisition Number:...
Customer Service Rep(08940) - 1368 N Main St.
- Fuquay Varina, NC (15 miles from Cary, NC)
- 2 days ago
- Fuquay Varina, NC (15 miles from Cary, NC)
- 2 days ago
Company Description Job Description Job Duties Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing...
Customer Service Rep(08829) - 78 N. McKinley St
- Coats, NC (24 miles from Cary, NC)
- 2 days ago
- Coats, NC (24 miles from Cary, NC)
- 2 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Part Time Customer Service Clerk
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service - Self Storage Manager
- Carrboro, NC (19 miles from Cary, NC)
- 3 days ago
- Carrboro, NC (19 miles from Cary, NC)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Team Member (Cook/Customer Service)
- Clayton, NC (20 miles from Cary, NC)
- 3 days ago
- Clayton, NC (20 miles from Cary, NC)
- 3 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Demographic Data for Cary, NC
Moving to Cary, NC? Find some basic demographic data about Cary, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cary, NC
Highest Education Level
Customer Service Representatives in Cary, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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