Customer Service Representative Jobs in Smithtown, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- TemPositions
- Freeport, NY (24 miles from Smithtown, NY)
- 1 hour ago
- Freeport, NY (24 miles from Smithtown, NY)
- 1 hour ago
Our client is seeking a customer service associate who is accustomed to working in a fast paced environment. The ideal candidate will have excellent communication skills and a passion for...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Patchogue, NY (18 miles from Smithtown, NY)
- 5 hours ago
- Patchogue, NY (18 miles from Smithtown, NY)
- 5 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCollections/Customer Service Clerk
- RIVERHEAD BUILDING SUPPLY CORP.
- Calverton, NY (24 miles from Smithtown, NY)
- 6 hours ago
- Calverton, NY (24 miles from Smithtown, NY)
- 6 hours ago
Responsibilities Collections/Customer Service Clerk - Full Time Responsibilities: Job Description Proactively manage customer accounts through strategic collections efforts, utilizing data-driven...
In PersonFacility Attendant, Customer Service
- RIVERHEAD BUILDING SUPPLY CORP.
- Mineola, NY (23 miles from Smithtown, NY)
- 6 hours ago
- Mineola, NY (23 miles from Smithtown, NY)
- 6 hours ago
Responsibilities JOB DESCRIPTION Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting...
In PersonCustomer Service and Order Entry Specialist
- Randstad
- Farmingdale, NY (14 miles from Smithtown, NY)
- 20 hours ago
- Farmingdale, NY (14 miles from Smithtown, NY)
- 20 hours ago
oin Our Team: Customer Service & Order Entry Specialist Company: Accurate Ingredients, Inc. Compensation: $25.00 / hr Job Type: Full-Time Are you a highly organized self-starter with a knack for...
In PersonRepresentative, Customer Service (ISP FT)
- Mystic Jet Center, LLC
- Ronkonkoma, NY (4 miles from Smithtown, NY)
- 1 day ago
- Ronkonkoma, NY (4 miles from Smithtown, NY)
- 1 day ago
The Customer Service Representative (CSR) is responsible for delivering Modern Aviation's excellent service by providing exceptional, professional, and personalized support to private and corporate...
In Person- Home Depot
- Selden, NY (9 miles from Smithtown, NY)
- 1 day ago
- Selden, NY (9 miles from Smithtown, NY)
- 1 day ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonCustomer Service Representative - 2+ years Experience required
- Medford, NY (12 miles from Smithtown, NY)
- 1 day ago
- Medford, NY (12 miles from Smithtown, NY)
- 1 day ago
Bilingual Customer Service Representative (English/Spanish) Medford, NY Immediate opening for a Bilingual Customer Service Representative in Medford, NY....
In Person- Randstad
- Hicksville, NY (17 miles from Smithtown, NY)
- 1 day ago
- Hicksville, NY (17 miles from Smithtown, NY)
- 1 day ago
We have an exciting opportunity to join our Customer Service Team! We’re looking for a Customer Service Lead to drive our business to the next level and support our mission of delivering the...
In Person- Randstad
- Hicksville, NY (17 miles from Smithtown, NY)
- 1 day ago
- Hicksville, NY (17 miles from Smithtown, NY)
- 1 day ago
We’re looking for a full-time Customer Service Representative to provide first class customer service to our clients and support our mission of delivering the highest quality component products and...
In PersonClient Service Rep. (Hybrid- Long Island, NY)
- Broadridge
- Edgewood, NY (5 miles from Smithtown, NY)
- 2 days ago
- Edgewood, NY (5 miles from Smithtown, NY)
- 2 days ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...
HybridCustomer Experience Coordinator (Relief) - Greenwich, CT
- Veterinary Emergency Group
- Greenwich, CT (24 miles from Smithtown, NY)
- 2 days ago
- Greenwich, CT (24 miles from Smithtown, NY)
- 2 days ago
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER...
In PersonCustomer Service Representative - The Sono Collection
- Nordstrom
- Norwalk, CT (21 miles from Smithtown, NY)
- 2 days ago
- Norwalk, CT (21 miles from Smithtown, NY)
- 2 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
In PersonCustomer Service Representative
- TruGreen
- Yaphank, NY (15 miles from Smithtown, NY)
- 2 days ago
- Yaphank, NY (15 miles from Smithtown, NY)
- 2 days ago
1007915 Todd Court, Yaphank, New York 11980 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
In PersonCustomer Service Representative
- 128330 Island Trees Veterinary Hospital
- Hicksville, NY (17 miles from Smithtown, NY)
- 2 days ago
- Hicksville, NY (17 miles from Smithtown, NY)
- 2 days ago
Seeking an energetic, patient, friendly and organized individual who is excellent in multi-tasking, time-management skills. We are a two-doctor veterinarian practice in Hicksville, NY. We have...
In PersonDemographic Data for Smithtown, NY
Moving to Smithtown, NY? Find some basic demographic data about Smithtown, NY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Smithtown, NY
Highest Education Level
Customer Service Representatives in Smithtown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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