Customer Service Representative Jobs in Rensselaer, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AppleOne
- Schenectady, NY (17 miles from Rensselaer, NY)
- 18 hours ago
- Schenectady, NY (17 miles from Rensselaer, NY)
- 18 hours ago
Job Summary We are seeking experienced Customer Service Representatives for two temp-to-hire opportunities in Schenectady, NY....
In PersonCustomer Service Representative
- Admar
- Latham, NY (9 miles from Rensselaer, NY)
- 19 hours ago
- Latham, NY (9 miles from Rensselaer, NY)
- 19 hours ago
Writes contracts, process reservations, and assigns equipment Quotes rental rates during the phone conversation (one call resolution)....
In PersonCustomer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)
- Spectrum
- Schenectady, NY (17 miles from Rensselaer, NY)
- 1 day ago
- Schenectady, NY (17 miles from Rensselaer, NY)
- 1 day ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
In Person- Home Depot
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 1 day ago
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 1 day ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In Person- Hannaford Bros Co
- West Sand Lake, NY (4 miles from Rensselaer, NY)
- 1 day ago
- West Sand Lake, NY (4 miles from Rensselaer, NY)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 502038 Address: USA-NY-West Sand Lake-Route 43 & 150 Store Code: Store 08236 Front End (5151674) Hannaford Supermarkets started out...
In Person Part TimeDelivery Station Customer Service Associate, Delivery Station Liaison
- Amazon
- Cohoes, NY (11 miles from Rensselaer, NY)
- 1 day ago
- Cohoes, NY (11 miles from Rensselaer, NY)
- 1 day ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
In PersonSr. Client Service Specialist - Installation & Technical Support
- KeyBank
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
Location: For Those Who Work At Home, Ohio Position Location Policy General Location: Open to candidates within the United States. Hybrid Requirement (if within specific cities): If the selected...
Remote- Sherwin Williams
- Clifton Park, NY (16 miles from Rensselaer, NY)
- 1 day ago
- Clifton Park, NY (16 miles from Rensselaer, NY)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative
- Culligan
- Troy, NY (10 miles from Rensselaer, NY)
- 2 days ago
- Troy, NY (10 miles from Rensselaer, NY)
- 2 days ago
Join Culligan by WaterCo as a Service/Route Coordinator! Are you an organized, customer-focused professional who thrives in a fast-paced environment? Do you enjoy problem solving and optimizing...
In PersonCustomer Service Represnetative
- TEKsystems
- Albany, NY (9 miles from Rensselaer, NY)
- 3 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 3 days ago
We are hiring immediately for 6 Customer Service Representatives... Hybrid schedule!...
HybridHybrid Customer Service Representative - Entry Level
- TEKsystems
- Albany, NY (9 miles from Rensselaer, NY)
- 4 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 4 days ago
Position Overview We are seeking a detail-oriented and customer-focused professional to join our Call Center team. In this role, you will provide support to providers by responding to inquiries...
HybridCustomer Service Specialist II
- GDIT
- Albany, NY (9 miles from Rensselaer, NY)
- 6 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 6 days ago
GD (NYSE) $337.61 June 02, 2026 04:00PM Employees Suppliers Investors About GD Ethos Corporate Responsibility Leadership History Our Businesses Aerospace Marine Combat Technologies News Press...
HybridPart Time Flexible Customer Service Associate
- Hertz
- Latham, NY (9 miles from Rensselaer, NY)
- 7 days ago
- Latham, NY (9 miles from Rensselaer, NY)
- 7 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
In Person Part TimeCustomer Service Representative
- Stewart Information Services
- Schenectady, NY (17 miles from Rensselaer, NY)
- 7 days ago
- Schenectady, NY (17 miles from Rensselaer, NY)
- 7 days ago
At Stewart, we know that success begins with great people. As a Stewart employee, youll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a...
In PersonBlood Collection Staff - Customer Service
- American Red Cross
- Albany, NY (9 miles from Rensselaer, NY)
- 8 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 8 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
In PersonDemographic Data for Rensselaer, NY
Moving to Rensselaer, NY? Find some basic demographic data about Rensselaer, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rensselaer, NY
Highest Education Level
Customer Service Representatives in Rensselaer, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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