Customer Service Representative Jobs in Latham, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(03301) - 43 Market St
- Amsterdam, NY (23 miles from Latham, NY)
- 1 hour ago
- Amsterdam, NY (23 miles from Latham, NY)
- 1 hour ago
Company Description Job Description CSRs (Customer Service Representatives) must Politely greet customers in person and on the telephone....
Store Customer Service Specialist
- Schenectady, NY (9 miles from Latham, NY)
- 17 hours ago
- Schenectady, NY (9 miles from Latham, NY)
- 17 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate - Temporary
- Rotterdam, NY (13 miles from Latham, NY)
- 1 day ago
- Rotterdam, NY (13 miles from Latham, NY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Schenectady, NY (9 miles from Latham, NY)
- 1 day ago
- Schenectady, NY (9 miles from Latham, NY)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 440562 Address: USA-NY-Schenectady-1400 Altamont Ave Store Code: Store 08320 Front End (5151711) Hannaford Supermarkets started out...
Customer Account Representative
- Cohoes, NY (3 miles from Latham, NY)
- 1 day ago
- Cohoes, NY (3 miles from Latham, NY)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Pharmacy Customer Service Associate
- Guilderland, NY (7 miles from Latham, NY)
- 3 days ago
- Guilderland, NY (7 miles from Latham, NY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Albany, NY (1 mile from Latham, NY)
- 3 days ago
- Albany, NY (1 mile from Latham, NY)
- 3 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Representative
- Schenectady, NY (9 miles from Latham, NY)
- 3 days ago
- Schenectady, NY (9 miles from Latham, NY)
- 3 days ago
Location Address: 123 Main St, Anycity, California 12345 Work Shift: 8hr-1st Shift (United States of America)As a primary contact with the customer, the Customer Service Representative will have responsibility...
Customer Service Specialist II
- Menands, NY (5 miles from Latham, NY)
- 4 days ago
- Menands, NY (5 miles from Latham, NY)
- 4 days ago
**Please note that only qualified candidates will be contacted.Position: Customer Service Representative IILocation: partially remote-on-site day 1 to pick up/set up equipment and 4x a month moving...
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Albany, NY (1 mile from Latham, NY)
- 4 days ago
- Albany, NY (1 mile from Latham, NY)
- 4 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
Customer Service Representative, Medicare Pharmacy
- Albany, NY (1 mile from Latham, NY)
- 4 days ago
- Albany, NY (1 mile from Latham, NY)
- 4 days ago
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
- East Greenbush, NY (12 miles from Latham, NY)
- 4 days ago
- East Greenbush, NY (12 miles from Latham, NY)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 437785 Address: USA-NY-East Greenbush-596 Columbia Turnpike Store Code: Store 08361 Front End (5151744) Hannaford Supermarkets...
Customer Service Representative
- Scotia, NY (13 miles from Latham, NY)
- 4 days ago
- Scotia, NY (13 miles from Latham, NY)
- 4 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Customer Service Gate Agent (Full-Time)
- Albany, NY (1 mile from Latham, NY)
- 5 days ago
- Albany, NY (1 mile from Latham, NY)
- 5 days ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
Demographic Data for Latham, NY
Moving to Latham, NY? Find some basic demographic data about Latham, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Latham, NY
Highest Education Level
Customer Service Representatives in Latham, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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