Customer Service Representative Jobs in Commack, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 217 Jobs

Loss Prevention Customer Service II

  • Stamford, CT (20 miles from Commack, NY)
  • 6 hours ago
  • Stamford, CT (20 miles from Commack, NY)
  • 6 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Part Time Customer Service and Sales Associate

  • Great Neck, NY (23 miles from Commack, NY)
  • 6 hours ago
  • Great Neck, NY (23 miles from Commack, NY)
  • 6 hours ago

The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...

GEICO Customer Service Representative

  • Point Lookout, NY (22 miles from Commack, NY)
  • 7 hours ago
  • Point Lookout, NY (22 miles from Commack, NY)
  • 7 hours ago

Customer Service Representative Melville, NY Salary: $21.88 per hour / $44,075.00 annually When you grow, GEICO grows....

Customer Service Representative

  • Lake Success, NY (23 miles from Commack, NY)
  • 8 hours ago
  • Lake Success, NY (23 miles from Commack, NY)
  • 8 hours ago

Optum NY, (formerly Optum Tri-State NY) is seeking a Customer Service Representative to join our team in Lake Success, NY....

Office Customer Service (Amityville)

  • Amityville, NY (12 miles from Commack, NY)
  • 8 hours ago
  • Amityville, NY (12 miles from Commack, NY)
  • 8 hours ago

We are a fast paced, busy tow company located in Amityville, NY Looking for someone to help with customers in the office and on the phone. Besides customers with cars in our facilities you'll also...

Customer Service / Delivery Dispatch

  • Oakdale, NY (10 miles from Commack, NY)
  • 8 hours ago
  • Oakdale, NY (10 miles from Commack, NY)
  • 8 hours ago

*Job Summary* In need of a top performing Customer Service Representative/Dispatcher for busy oil company....

Customer Service Representative (Mandarin Speaking)-FlexStaff (TEMP)

  • New Hyde Park, NY (21 miles from Commack, NY)
  • 8 hours ago
  • New Hyde Park, NY (21 miles from Commack, NY)
  • 8 hours ago

FlexStaff is seeking a Mandarin speaker for a Customer Service Representative position with our client, who handles class action administration resources for their clients....

Customer Service Representative

  • Stony Brook, NY (9 miles from Commack, NY)
  • 8 hours ago
  • Stony Brook, NY (9 miles from Commack, NY)
  • 8 hours ago

Overview Customer Service Representative - Stony Brook Family and Preventive Medicine, UFPC Location: Stony Brook, NY Schedule: Full time Days/Hours: 8/hr day--hours vary with occasional saturday 8:...

Customer Service Specialist (OPM III) - Hybrid - Bohemia, NY or Marlborough, MA

  • Bohemia, NY (9 miles from Commack, NY)
  • 11 hours ago
  • Bohemia, NY (9 miles from Commack, NY)
  • 11 hours ago

Job Order Number: DG0446201 Job Title: Customer Service Specialist (OPM III) - Hybrid - Bohemia, NY or Marlborough, MA Company: Sartorius Location: Bohemia, NY Salary: Education: Information Not...

Customer Service Representative, International

  • Huntingtn Sta, NY (4 miles from Commack, NY)
  • 11 hours ago
  • Huntingtn Sta, NY (4 miles from Commack, NY)
  • 11 hours ago

About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history,...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Huntington Station, NY (4 miles from Commack, NY)
  • 14 hours ago
  • Huntington Station, NY (4 miles from Commack, NY)
  • 14 hours ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Customer Care Representative I

  • Great Neck, NY (23 miles from Commack, NY)
  • 16 hours ago
  • Great Neck, NY (23 miles from Commack, NY)
  • 16 hours ago

Preferred Requirements High volume inbound call center experience preferred. Automated Customer Service experience preferred. Multi-tasking and data entry experience preferred....

Facility Attendant, Customer Service

  • Northport, NY (5 miles from Commack, NY)
  • 17 hours ago
  • Northport, NY (5 miles from Commack, NY)
  • 17 hours ago

Responsibilities JOB DESCRIPTION Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting...

Customer Service Associate

  • Westbury, NY (16 miles from Commack, NY)
  • 17 hours ago
  • Westbury, NY (16 miles from Commack, NY)
  • 17 hours ago

Join Hicks Nurseries - Long Island's Largest Garden Center! Located in Westbury, NY | $40 Million Annual Revenue | Retail & Wholesale Position: Customer Service Associate Hicks Nurseries, the...

Customer Care Representative I

  • New Hyde Park, NY (21 miles from Commack, NY)
  • 17 hours ago
  • New Hyde Park, NY (21 miles from Commack, NY)
  • 17 hours ago

Preferred Requirements High volume inbound call center experience preferred. Automated Customer Service experience preferred. Multi-tasking and data entry experience preferred....

Demographic Data for Commack, NY

Moving to Commack, NY? Find some basic demographic data about Commack, NY below.


Local
National
28,838
1,219
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Commack, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Commack, NY offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Commack, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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