Customer Service Representative Jobs in Commack, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 146 Jobs

Customer Service Representative

  • Syosset, NY (11 miles from Commack, NY)
  • 13 days ago
  • Syosset, NY (11 miles from Commack, NY)
  • 13 days ago

Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...

Customer Service (Pharmaceutical)

  • Central Islip, NY (5 miles from Commack, NY)
  • 1 hour ago
  • Central Islip, NY (5 miles from Commack, NY)
  • 1 hour ago

Nesco Resource has partnered with a leading pharmaceutical company in the pursuit of hiring a Customer Service Representative with Pharmaceutical industry experience.....

Customer Service Representative

  • Huntington Station, NY (4 miles from Commack, NY)
  • 8 hours ago
  • Huntington Station, NY (4 miles from Commack, NY)
  • 8 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep(03634) - 93 W. Merrick Rd.

  • Freeport, NY (20 miles from Commack, NY)
  • 10 hours ago
  • Freeport, NY (20 miles from Commack, NY)
  • 10 hours ago

Company Description Job Description Job Description A Customer Experience (service) Rep presents a positive first impression of the establishment's friendliness, excellent service and high...

Customer Service Rep(03665) - 77 W Main St

  • East Islip, NY (9 miles from Commack, NY)
  • 10 hours ago
  • East Islip, NY (9 miles from Commack, NY)
  • 10 hours ago

Company Description Job Description Job Duties for all Team Members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and...

Customer Service Rep(03534) - 479 w Merrick rd

  • Valley Stream, NY (24 miles from Commack, NY)
  • 10 hours ago
  • Valley Stream, NY (24 miles from Commack, NY)
  • 10 hours ago

Company Description Job Description Take phones, put labels on boxes,fold boxes, take cash Must speak good English and respectful with customers Qualifications Additional Information

Customer Service & E-Commerce Supervisor - Full Time

  • Darien, CT (19 miles from Commack, NY)
  • 10 hours ago
  • Darien, CT (19 miles from Commack, NY)
  • 10 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Bilingual Customer Service Specialist (Spanish)

  • Huntington, NY (7 miles from Commack, NY)
  • 18 hours ago
  • Huntington, NY (7 miles from Commack, NY)
  • 18 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Store Customer Service Specialist

  • Babylon, NY (15 miles from Commack, NY)
  • 18 hours ago
  • Babylon, NY (15 miles from Commack, NY)
  • 18 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate

  • Freeport, NY (20 miles from Commack, NY)
  • 18 hours ago
  • Freeport, NY (20 miles from Commack, NY)
  • 18 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Retail; Long Island, NY

  • Bethpage, NY (12 miles from Commack, NY)
  • 18 hours ago
  • Bethpage, NY (12 miles from Commack, NY)
  • 18 hours ago

As a Customer Service Representative, you are a key level of support for our valued retail store customers....

Remote Work

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Hauppauge, NY (6 miles from Commack, NY)
  • 18 hours ago
  • Hauppauge, NY (6 miles from Commack, NY)
  • 18 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

Pharmacy Customer Service Associate

  • Floral Park, NY (23 miles from Commack, NY)
  • 1 day ago
  • Floral Park, NY (23 miles from Commack, NY)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.In...

Summer Internship - Customer Service Assistant

  • Shirley, NY (21 miles from Commack, NY)
  • 1 day ago
  • Shirley, NY (21 miles from Commack, NY)
  • 1 day ago

About the role We're proud to announce we're running our Summer Internship Programme again this year. This is a great opportunity to gain some hands on, paid work experience in our Shirley branch...

Registered Client Service Associate

  • Fairfield, CT (23 miles from Commack, NY)
  • 1 day ago
  • Fairfield, CT (23 miles from Commack, NY)
  • 1 day ago

POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists...

Demographic Data for Commack, NY

Moving to Commack, NY? Find some basic demographic data about Commack, NY below.


Local
National
28,838
1,219
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Commack, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Commack, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Commack, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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