Customer Service Representative Jobs in Pennington, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (23 miles from Pennington, NJ)
- 22 hours ago
- Pennridge Animal Hospital
- Perkasie, PA (23 miles from Pennington, NJ)
- 22 hours ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Service Associate - Temporary
- Sayreville, NJ (24 miles from Pennington, NJ)
- moments ago
- Sayreville, NJ (24 miles from Pennington, NJ)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Answering client calls and email inquiries while processing various assignments Multitasking while communicating with clients and branch offices via phone Adhering to strict schedule for phone...
Are you detail-oriented, client-focused, and thrive in a fast-paced environment? We’re looking for a Regulatory Client Service Representative to support critical Non-Financial Regulatory Reporting...
Call Center Representative / Customer Service Agent
- Trenton, NJ (8 miles from Pennington, NJ)
- 9 hours ago
- Trenton, NJ (8 miles from Pennington, NJ)
- 9 hours ago
Title: Call Center Representative / Customer Service Agent Location: Trenton, NJ 08619 Pay Rate: $18.76/Hour on W2 without benefits Duration: 5+months Working Hours: 8:30am - 4:30pm (Monday to...
Customer Service Representative
- Edison, NJ (24 miles from Pennington, NJ)
- 10 hours ago
- Edison, NJ (24 miles from Pennington, NJ)
- 10 hours ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Customer Service Rep(04825) - 1009 Easton Rd.
- Willow Grove, PA (21 miles from Pennington, NJ)
- 13 hours ago
- Willow Grove, PA (21 miles from Pennington, NJ)
- 13 hours ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
- Cinnaminson, NJ (24 miles from Pennington, NJ)
- 13 hours ago
- Cinnaminson, NJ (24 miles from Pennington, NJ)
- 13 hours ago
Apply Description Job Purpose: Assist and support SBI Sales Team with order to cash responsibilities. Provide resolution for internal and external customers on issues including but not limited to...
Customer Service Rep(04511) - 1821 Cinnaminson Ave
- Cinnaminson, NJ (24 miles from Pennington, NJ)
- 13 hours ago
- Cinnaminson, NJ (24 miles from Pennington, NJ)
- 13 hours ago
Company Description Job Description Great customers with a friendly voice. Take orders from both walk in and telephone customers. Stock and help prepare food. Aid in cleaning the store. Suggest...
Customer Service Rep(03992) - 61 State Rd
- Princeton, NJ (7 miles from Pennington, NJ)
- 13 hours ago
- Princeton, NJ (7 miles from Pennington, NJ)
- 13 hours ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Customer Service Rep(03387) - 33 Princeton Hightstown Rd
- West Windsor, NJ (9 miles from Pennington, NJ)
- 13 hours ago
- West Windsor, NJ (9 miles from Pennington, NJ)
- 13 hours ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
- East Brunswick, NJ (21 miles from Pennington, NJ)
- 21 hours ago
- East Brunswick, NJ (21 miles from Pennington, NJ)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Colmar, PA (24 miles from Pennington, NJ)
- 21 hours ago
- Colmar, PA (24 miles from Pennington, NJ)
- 21 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Bristol, PA (14 miles from Pennington, NJ)
- 21 hours ago
- Bristol, PA (14 miles from Pennington, NJ)
- 21 hours ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Office Assistant & Customer Service
- Ivyland, PA (16 miles from Pennington, NJ)
- 23 hours ago
- Ivyland, PA (16 miles from Pennington, NJ)
- 23 hours ago
We're looking for a reliable and detail-oriented Office Assistant to join our team at Durphy Packaging Company, a company that specializes in custom packaging solutions. This role is a mix of...
Demographic Data for Pennington, NJ
Moving to Pennington, NJ? Find some basic demographic data about Pennington, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pennington, NJ
Highest Education Level
Customer Service Representatives in Pennington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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