Customer Service Representative Jobs in Pennington, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Miele & Cie KG
- Princeton, NJ (7 miles from Pennington, NJ)
- 3 hours ago
- Princeton, NJ (7 miles from Pennington, NJ)
- 3 hours ago
The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social media. This role...
In Person- Mallinckrodt
- Bridgewater, NJ (20 miles from Pennington, NJ)
- 23 hours ago
- Bridgewater, NJ (20 miles from Pennington, NJ)
- 23 hours ago
center experience Working Conditions: Flexibility to work all shifts, including nights, weekends and holiday in center that is open 24 hours a day 7 days a week....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Willow Grove, PA (21 miles from Pennington, NJ)
- 1 day ago
- Willow Grove, PA (21 miles from Pennington, NJ)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative- Dublin
- Penn Community Bank
- Dublin, PA (21 miles from Pennington, NJ)
- 1 day ago
- Dublin, PA (21 miles from Pennington, NJ)
- 1 day ago
Job description: Process customer transactions accurately and efficiently, ensuring all required forms are completed properly. Perform customer requested account maintenance including address...
In Person- Wawa, Inc.
- Chalfont, PA (21 miles from Pennington, NJ)
- 1 day ago
- Chalfont, PA (21 miles from Pennington, NJ)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service & Logistics Representative - CHEM
- Ravago Americas
- Hamilton, NJ (7 miles from Pennington, NJ)
- 2 days ago
- Hamilton, NJ (7 miles from Pennington, NJ)
- 2 days ago
Objective / Purpose In this position, you will be responsible for the entire customer service and logistics process. As soon as an order has been placed by one of our customers, you will enter it...
In PersonCustomer Service Representative
- Staff Management Group, LLC
- Hamilton, NJ (7 miles from Pennington, NJ)
- 2 days ago
- Hamilton, NJ (7 miles from Pennington, NJ)
- 2 days ago
Customer Service Representative Hamilton, NJ 1 DAYS AGO 22607867 Summary Hamilton, NJ In-Person $19.00 - $19.00 per Hour 3 Years Experience High school graduate or equivalency certificate (GED) No Commission...
In PersonPaige Datacom Customer Service Specialist - Remote - Eastern / Central Time Zone
- GCG
- Trenton, NJ (8 miles from Pennington, NJ)
- 3 days ago
- Trenton, NJ (8 miles from Pennington, NJ)
- 3 days ago
Job Order Number: DF0785468 Job Title: Paige Datacom Customer Service Specialist - Remote - Eastern / Central Time Zone Company: GCG Location: Trenton, NJ Salary: Education: Information Not...
RemoteCustomer Service Representative
- CCL
- Hightstown, NJ (15 miles from Pennington, NJ)
- 4 days ago
- Hightstown, NJ (15 miles from Pennington, NJ)
- 4 days ago
Basic Function/SummaryThe Customer Service Representative is responsible for coordinating custom label orders....
In Person- Aston Carter
- Trenton, NJ (8 miles from Pennington, NJ)
- 5 days ago
- Trenton, NJ (8 miles from Pennington, NJ)
- 5 days ago
J Job Title: Customer Care Representative Location: Hamilton, NJ (REMOTE AFTER TRAINING) Pay: $19 - $21 an hour A highly reputable dealership is looking for a Customer Care Representative to join...
HybridRemote Customer Service Specialist 2 - (Bilingual - Spanish)
- Baylor Scott & White Health
- Trenton, NJ (8 miles from Pennington, NJ)
- 6 days ago
- Trenton, NJ (8 miles from Pennington, NJ)
- 6 days ago
Job Order Number: DF0792934 Job Title: Remote Customer Service Specialist 2 - (Bilingual - Spanish) Company: Baylor Scott & White Health Location: Trenton, NJ Salary: Education: Information Not...
Remote- Johnson & Johnson
- Raritan, NJ (18 miles from Pennington, NJ)
- 6 days ago
- Raritan, NJ (18 miles from Pennington, NJ)
- 6 days ago
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments...
Hybrid- Sherwin Williams
- Hillsborough, NJ (13 miles from Pennington, NJ)
- 6 days ago
- Hillsborough, NJ (13 miles from Pennington, NJ)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- Sherwin-Williams
- Montgomeryville, PA (23 miles from Pennington, NJ)
- 6 days ago
- Montgomeryville, PA (23 miles from Pennington, NJ)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative
- Americold
- Piscataway, NJ (23 miles from Pennington, NJ)
- 6 days ago
- Piscataway, NJ (23 miles from Pennington, NJ)
- 6 days ago
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and...
In PersonDemographic Data for Pennington, NJ
Moving to Pennington, NJ? Find some basic demographic data about Pennington, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pennington, NJ
Highest Education Level
Customer Service Representatives in Pennington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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