Customer Service Representative Jobs in Pennington, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (20 miles from Pennington, NJ)
- 7 days ago
- Winter Walking
- Horsham, PA (20 miles from Pennington, NJ)
- 7 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Burlington, NJ (17 miles from Pennington, NJ)
- 1 hour ago
- Burlington, NJ (17 miles from Pennington, NJ)
- 1 hour ago
Identify transportation balance needs in order to keep fleets moving profitably. Manage multiple customer shipments simultaneously. Utilize online load boards to acquire head hauls and back hauls...
Remote - Client Services Associate
- Bensalem, PA (17 miles from Pennington, NJ)
- 1 hour ago
- Bensalem, PA (17 miles from Pennington, NJ)
- 1 hour ago
Remote - Client Services Associate AO Garcia Agency Bensalem, Pennsylvania, United States, 19020 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...
Remote WorkCustomer Service Representative
- Edison, NJ (24 miles from Pennington, NJ)
- 4 hours ago
- Edison, NJ (24 miles from Pennington, NJ)
- 4 hours ago
Customer Service Representative TalentBridge Edison, NJ 5 hours ago Quick Job type Full-time Quick Job description Job Title : Customer Service Representative Location : Edison, NJ Job Type : Contract...
Representative II, Customer Service Ops
- Trenton, NJ (8 miles from Pennington, NJ)
- 5 hours ago
- Trenton, NJ (8 miles from Pennington, NJ)
- 5 hours ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Representative (CSR)
- New Brunswick, NJ (21 miles from Pennington, NJ)
- 5 hours ago
- New Brunswick, NJ (21 miles from Pennington, NJ)
- 5 hours ago
The Bank of Princeton has exciting career opportunities! Our goal to hire and retain talented cooperative people with engaging personalities and strong work ethics. We believe in recognizing and...
Customer Service Representative
- Chalfont, PA (21 miles from Pennington, NJ)
- 7 hours ago
- Chalfont, PA (21 miles from Pennington, NJ)
- 7 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Danboro, PA (17 miles from Pennington, NJ)
- 7 hours ago
- Danboro, PA (17 miles from Pennington, NJ)
- 7 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
- Newtown, PA (9 miles from Pennington, NJ)
- 8 hours ago
- Newtown, PA (9 miles from Pennington, NJ)
- 8 hours ago
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we...
- Levittown, PA (11 miles from Pennington, NJ)
- 19 hours ago
- Levittown, PA (11 miles from Pennington, NJ)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Specialist - Now Hiring
- Bordentown, NJ (16 miles from Pennington, NJ)
- 23 hours ago
- Bordentown, NJ (16 miles from Pennington, NJ)
- 23 hours ago
Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...
Customer Service Representative-10:00 AM - 6:30 PM
- Trenton, NJ (8 miles from Pennington, NJ)
- 1 day ago
- Trenton, NJ (8 miles from Pennington, NJ)
- 1 day ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Customer Service Representative
- Bridgewater, NJ (20 miles from Pennington, NJ)
- 1 day ago
- Bridgewater, NJ (20 miles from Pennington, NJ)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE IN BRIDGEWATER, NJ, USA!...
Customer Service Representitive
- Bristol, PA (14 miles from Pennington, NJ)
- 1 day ago
- Bristol, PA (14 miles from Pennington, NJ)
- 1 day ago
Representative Location: 3231 Bath Road, Langhorne, PA Rob's Towing and Hauling is seeking a dynamic and reliable Customer Service Representative to join our team!...
Customer Service Representative
- Ewing, NJ (5 miles from Pennington, NJ)
- 1 day ago
- Ewing, NJ (5 miles from Pennington, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Pennington, NJ
Moving to Pennington, NJ? Find some basic demographic data about Pennington, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Pennington, NJ
Highest Education Level
Customer Service Representatives in Pennington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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