Customer Service Representative Jobs in Glassboro, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Evesham, NJ (15 miles from Glassboro, NJ)
- 6 days ago
- Liberty Mutual Insurance
- Evesham, NJ (15 miles from Glassboro, NJ)
- 6 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote WorkBilingual Store Customer Service Specialist- (Spanish OR Turkish)
- Berlin, NJ (11 miles from Glassboro, NJ)
- 25 days ago
- Berlin, NJ (11 miles from Glassboro, NJ)
- 25 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Remote Customer Service Representative - Facility Maintenance Services
- Philadelphia, PA (17 miles from Glassboro, NJ)
- moments ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- moments ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkEntry Level Customer Success Specialist
- Wilmington, DE (20 miles from Glassboro, NJ)
- moments ago
- Wilmington, DE (20 miles from Glassboro, NJ)
- moments ago
Entry Level Customer Success Specialist Customer Service Wilmington, DE Full-Time $52,000 - 56,000 / Year Position Description As a Customer Success Specialist you will be responsible for...
Retail Loss Prevention Customer Service Associate II
- Cherry Hill, NJ (16 miles from Glassboro, NJ)
- moments ago
- Cherry Hill, NJ (16 miles from Glassboro, NJ)
- moments ago
HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...
- Cinnaminson, NJ (22 miles from Glassboro, NJ)
- 4 hours ago
- Cinnaminson, NJ (22 miles from Glassboro, NJ)
- 4 hours ago
Apply Description Job Purpose: Assist and support SBI Sales Team with order to cash responsibilities. Provide resolution for internal and external customers on issues including but not limited to...
Customer Service Rep(04511) - 1821 Cinnaminson Ave
- Cinnaminson, NJ (22 miles from Glassboro, NJ)
- 4 hours ago
- Cinnaminson, NJ (22 miles from Glassboro, NJ)
- 4 hours ago
Company Description Job Description Great customers with a friendly voice. Take orders from both walk in and telephone customers. Stock and help prepare food. Aid in cleaning the store. Suggest...
Customer Service Rep(04796) - 2308 West Oregon Ave.
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 4 hours ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 4 hours ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
Customer Service Representative
- Mullica Hill, NJ (4 miles from Glassboro, NJ)
- 4 hours ago
- Mullica Hill, NJ (4 miles from Glassboro, NJ)
- 4 hours ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Mechanical Desk Engineer DE - Mobility Customer Service
- New Castle, DE (24 miles from Glassboro, NJ)
- 5 hours ago
- New Castle, DE (24 miles from Glassboro, NJ)
- 5 hours ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
Automotive Customer Service Advisor
- Wilmington, DE (20 miles from Glassboro, NJ)
- 10 hours ago
- Wilmington, DE (20 miles from Glassboro, NJ)
- 10 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Gate Agent (Full-Time)
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 11 hours ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 11 hours ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 14 hours ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 14 hours ago
Join our vibrant team as a Customer Service Attendant, where you'll be the heart of our restaurants exceptional dining experience! As the first point of contact for our valued guests, youll create...
Customer Service - Exit Booth Agent - Philadelphia International Airport
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 14 hours ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 14 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Representative - Part Time
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 1 day ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 1 day ago
**Responsibilities:**Under the direct supervision of the operations supervisor, the customer service representative is responsible for responding to a diverse membership and their providers, as well...
Demographic Data for Glassboro, NJ
Moving to Glassboro, NJ? Find some basic demographic data about Glassboro, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Glassboro, NJ
Highest Education Level
Customer Service Representatives in Glassboro, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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