Customer Service Representative Jobs in Glassboro, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Liberty Vet Pets
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 10 days ago
- Liberty Vet Pets
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 10 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Advisor 1, Car Care Customer Service & Sales
- Marlton, NJ (15 miles from Glassboro, NJ)
- 2 hours ago
- Marlton, NJ (15 miles from Glassboro, NJ)
- 2 hours ago
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Advisor 1, Car Care Customer Service & Sales for...
Customer Service Specialist - M-F, 8a-4:30p
- Wilmington, DE (20 miles from Glassboro, NJ)
- 2 hours ago
- Wilmington, DE (20 miles from Glassboro, NJ)
- 2 hours ago
Job Details Customer Service Specialist - M-F, 8a-4:30p PRIMARY FUNCTION: The Customer Service Specialist serves as the first point of contact for patients, caregivers, and healthcare...
Customer Service Team Member - Sicklerville 1 Cross Keys Rd (NJ0405)
- Sicklerville, NJ (8 miles from Glassboro, NJ)
- 3 hours ago
- Sicklerville, NJ (8 miles from Glassboro, NJ)
- 3 hours ago
Job Details Job Location : Sicklerville, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 - $15.49 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Customer Service Team Member - Clementon (NJ0407)
- Clementon, NJ (9 miles from Glassboro, NJ)
- 3 hours ago
- Clementon, NJ (9 miles from Glassboro, NJ)
- 3 hours ago
Job Details Job Location : Clementon, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 - $15.13 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Retail Customer Service Desk Associate- FT
- Deptford, NJ (8 miles from Glassboro, NJ)
- 7 hours ago
- Deptford, NJ (8 miles from Glassboro, NJ)
- 7 hours ago
Retail Customer Service Desk Associate- FT Boscov's Department Store - 3.3 Township of Deptford, NJ Job Details Full-time Estimated: $31.3K - $34.2K a year 1 hour ago Benefits Disability insurance...
Automotive Customer Service Advisor
- Stratford, NJ (10 miles from Glassboro, NJ)
- 11 hours ago
- Stratford, NJ (10 miles from Glassboro, NJ)
- 11 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Retail Customer Service Associate
- Springfield, PA (19 miles from Glassboro, NJ)
- 12 hours ago
- Springfield, PA (19 miles from Glassboro, NJ)
- 12 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Client Services Representative II
- Cherry Hill, NJ (16 miles from Glassboro, NJ)
- 13 hours ago
- Cherry Hill, NJ (16 miles from Glassboro, NJ)
- 13 hours ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Job Description We are FIS. Our...
Customer Service Representative
- Vineland, NJ (16 miles from Glassboro, NJ)
- 13 hours ago
- Vineland, NJ (16 miles from Glassboro, NJ)
- 13 hours ago
Primary Responsibility: Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
PT/Seasonal/Cashier/Customer Service Team Member
- Wilmington, DE (20 miles from Glassboro, NJ)
- 13 hours ago
- Wilmington, DE (20 miles from Glassboro, NJ)
- 13 hours ago
Store - Wilmington, DE Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Medical Screener - Reception Technician (Customer Service)
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 1 day ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 1 day ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
- Mount Laurel, NJ (21 miles from Glassboro, NJ)
- 1 day ago
- Mount Laurel, NJ (21 miles from Glassboro, NJ)
- 1 day ago
Do you have experience in the financial services industry and want to advance your career with an industry-leading firm? Our office is growing, and we are looking for a Client Service Associate to...
Seasonal Customer Service Team Member - PT
- S Vineland, NJ (19 miles from Glassboro, NJ)
- 1 day ago
- S Vineland, NJ (19 miles from Glassboro, NJ)
- 1 day ago
Store - VINELAND, NJDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Warehouse Associate - CT
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 1 day ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 1 day ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
Demographic Data for Glassboro, NJ
Moving to Glassboro, NJ? Find some basic demographic data about Glassboro, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Glassboro, NJ
Highest Education Level
Customer Service Representatives in Glassboro, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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