Call Center Representative Jobs in Glassboro, NJ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 15 Jobs

Client Support Specialist, Employee Health & Benefits

Mount Laurel, NJ (21 miles from Glassboro, NJ)
1 day ago

Mount Laurel, NJ (21 miles from Glassboro, NJ)
1 day ago

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance...

Contact Center Representative- 1st Shift Full-Time

Media, PA (21 miles from Glassboro, NJ)
9 days ago

Media, PA (21 miles from Glassboro, NJ)
9 days ago

Job Description Location: Media, PA Schedule : 1st Shift 11:00 AM 7:00 PM ( 37.5 hours/week, 7-day availability) Position Summary : Join our winning team where great careers begin. At Wawa, our...

Contact Center Representative- 2nd Shift Full-Time (2 Positions)

Media, PA (21 miles from Glassboro, NJ)
9 days ago

Media, PA (21 miles from Glassboro, NJ)
9 days ago

Job Description Location: Media, PA Schedule : 2nd Shift 4 PM 11:30PM ( 37.5 hours/week, 7-day availability) Position Summary : Join our winning team where great careers begin. At Wawa, our...

Call Center Representative

Philadelphia, PA (17 miles from Glassboro, NJ)
11 days ago

Philadelphia, PA (17 miles from Glassboro, NJ)
11 days ago

Call Center Representative The Call Center Representatives in our Telephone Call Center is responsible to handle incoming calls via our ACD system and to ensure that the calls are handled per the rules...

Contact Center Representative

Media, PA (21 miles from Glassboro, NJ)
11 days ago

Media, PA (21 miles from Glassboro, NJ)
11 days ago

Contact Center Representative PeopleShare Media, PA, US 11h ago Our esteemed client in Media is hiring Contact Center Representatives. This client has been in business for 50 years. They are one...

Call Center Agent

Philadelphia, PA (17 miles from Glassboro, NJ)
12 days ago

Philadelphia, PA (17 miles from Glassboro, NJ)
12 days ago

Call Center AgentJob Type: Full-timeLocation: [Please specify location]Salary: $26 to $27 per hourJob Overview:Reliance Production Optimization is seeking a dedicated and enthusiastic Call Center...

Lead Nurture Specialist (Call Center)

Philadelphia, PA (17 miles from Glassboro, NJ)
12 days ago

Philadelphia, PA (17 miles from Glassboro, NJ)
12 days ago

Role Overview: The Lead Nurture Specialist supports enrollment activities by contacting prospective students and families interested in our full-time virtual schools. The role involves building...

Client Relations Specialist (Legal)

Philadelphia, PA (17 miles from Glassboro, NJ)
14 days ago

Philadelphia, PA (17 miles from Glassboro, NJ)
14 days ago

Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...

Legal Client Relations Specialist

Philadelphia, PA (17 miles from Glassboro, NJ)
16 days ago

Philadelphia, PA (17 miles from Glassboro, NJ)
16 days ago

Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...

Call Center Agent

Philadelphia, PA (17 miles from Glassboro, NJ)
22 days ago

Philadelphia, PA (17 miles from Glassboro, NJ)
22 days ago

Call Center Agent PeopleShare Philadelphia, PA, US 4d ago Now Hiring: Call Center Agent in Philadelphia! Kick-start your career with PeopleShare! We're looking for energetic and detail-oriented...

Live Chat and Call Center Representative Remote

Philadelphia, PA (17 miles from Glassboro, NJ)
30+ days ago

Philadelphia, PA (17 miles from Glassboro, NJ)
30+ days ago

At Audacyinc, we are looking for a motivated and customer-focused individual to join our team as a Live Chat and Call Center Representative Remote....

Remote Work

FN Call Center Operator

Camden, NJ (15 miles from Glassboro, NJ)
30+ days ago

Camden, NJ (15 miles from Glassboro, NJ)
30+ days ago

taking, etc.) ; call center experience preferred; 2 years clinical food service experience Education Requirements Scheduled Days / Hours: Various...

Client Support Specialist / Radiology / PACS DICOM

Ardmore, PA (22 miles from Glassboro, NJ)
30+ days ago

Ardmore, PA (22 miles from Glassboro, NJ)
30+ days ago

A SaaS company based in Ardmore, PA is looking for someone to join their customer success team. In this role, youll work client post-sale to ensure product delivery and continuous support. Theyre...

Call Center / Customer Service Representative

Philadelphia, PA (17 miles from Glassboro, NJ)
60+ days ago

Philadelphia, PA (17 miles from Glassboro, NJ)
60+ days ago

Call Center/Customer Service Position - PAY RATE $19/HR ***Must be willing to take a typing and phone etiquette test - will be required *** Job Description: Call Center Representative will be assisting...

Market Research Call Center Agent

Cherry Hill, NJ (16 miles from Glassboro, NJ)
90+ days ago

Cherry Hill, NJ (16 miles from Glassboro, NJ)
90+ days ago

If you do not live in PA do NOT apply. This is a WORK FROM HOME POSITION but For PA Residents ONLY. IF YOU START IMMEDIATELY YOU WILL RECEIVE A $300 BONUS AFTER WORKING THE FULL SHIFT YOUR FIRST...

Remote Work

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Demographic Data for Glassboro, NJ

Moving to Glassboro, NJ? Find some basic demographic data about Glassboro, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Glassboro, NJ

Local

National

Total Population

24,818

Number of Businesses

406

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Glassboro, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Glassboro, NJ offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Glassboro, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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