Customer Service Representative Jobs in Eatontown, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- VCA Animal Hospitals
- Toms River, NJ (21 miles from Eatontown, NJ)
- 11 hours ago
- Toms River, NJ (21 miles from Eatontown, NJ)
- 11 hours ago
Client Service Representative Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need?...
In Person- Bradley Beach, NJ (7 miles from Eatontown, NJ)
- 13 hours ago
- Bradley Beach, NJ (7 miles from Eatontown, NJ)
- 13 hours ago
HVAC Customer service Rep Job Duties: Answer and communicate with clients as the service requests come in. Scheduling service calls and routing calls in an efficient manner. Minor bookkeeping in...
In Person- Whole Foods
- Eatontown, NJ
- 23 hours ago
- Eatontown, NJ
- 23 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeCustomer Service - Crossroads at Eatontown Rack
- Nordstrom
- Eatontown, NJ
- 1 day ago
- Eatontown, NJ
- 1 day ago
The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. Youll make the customer experience quick, easy and fun while helping customers uncover the great deals...
In PersonCustomer Service Representative Growing HVAC Company
- Morganville, NJ (10 miles from Eatontown, NJ)
- 1 day ago
- Morganville, NJ (10 miles from Eatontown, NJ)
- 1 day ago
Morganville, NJ Pro Energy Solutions is a family-owned, growing HVAC and energy services company looking for a friendly and motivated Customer Service Representative to join our team....
In Person- Wawa, Inc.
- Neptune, NJ (5 miles from Eatontown, NJ)
- 1 day ago
- Neptune, NJ (5 miles from Eatontown, NJ)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Staten Island, NY (22 miles from Eatontown, NJ)
- 1 day ago
- Staten Island, NY (22 miles from Eatontown, NJ)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonInside Sales & Customer Service Representative
- Carteret, NJ (21 miles from Eatontown, NJ)
- 2 days ago
- Carteret, NJ (21 miles from Eatontown, NJ)
- 2 days ago
Inside Sales & Customer Service Representative Summary: Join a leading Middlesex County, NJ manufacturer supplying specialty products to industries including automotive, aerospace, telecommunications...
In PersonCustomer Service Representative
- U-Haul
- Staten Island, NY (22 miles from Eatontown, NJ)
- 4 days ago
- Staten Island, NY (22 miles from Eatontown, NJ)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative
- CCL
- Hightstown, NJ (23 miles from Eatontown, NJ)
- 4 days ago
- Hightstown, NJ (23 miles from Eatontown, NJ)
- 4 days ago
Basic Function/SummaryThe Customer Service Representative is responsible for coordinating custom label orders....
In Person- Plymouth Rock Assurance
- Woodbridge, NJ (21 miles from Eatontown, NJ)
- 5 days ago
- Woodbridge, NJ (21 miles from Eatontown, NJ)
- 5 days ago
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are...
In PersonCustomer Service Representative $17 hourly
- Raymour & Flanigan
- Freehold, NJ (12 miles from Eatontown, NJ)
- 5 days ago
- Freehold, NJ (12 miles from Eatontown, NJ)
- 5 days ago
Customer Service Representative Schedule needed: 40 hours per week including both weekend days What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle...
In Person- Pizza Hut
- Jackson, NJ (19 miles from Eatontown, NJ)
- 5 days ago
- Jackson, NJ (19 miles from Eatontown, NJ)
- 5 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends, and earning extra cash. As a Pizza Hut team member, you can be the...
In PersonSr Client Service Specialist, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region
- The Baldwin Group
- Holmdel, NJ (7 miles from Eatontown, NJ)
- 8 days ago
- Holmdel, NJ (7 miles from Eatontown, NJ)
- 8 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
HybridPart Time Customer Service Representative $17 hourly
- Raymour & Flanigan
- Iselin, NJ (22 miles from Eatontown, NJ)
- 8 days ago
- Iselin, NJ (22 miles from Eatontown, NJ)
- 8 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
In Person Part TimeDemographic Data for Eatontown, NJ
Moving to Eatontown, NJ? Find some basic demographic data about Eatontown, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Eatontown, NJ
Highest Education Level
Customer Service Representatives in Eatontown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »