Customer Service Representative Jobs in Manchester, NH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 132 Jobs
Lowell Rd Veterinary Center

Veterinary Customer Service Representative

Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Manchester, NH
  • 3 days ago
  • Manchester, NH
  • 3 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service Representative - FT

  • Manchester, NH
  • 3 days ago
  • Manchester, NH
  • 3 days ago

$15.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Sales Representative

  • Manchester, NH
  • 20 days ago
  • Manchester, NH
  • 20 days ago

6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Customer Service Representative

  • Londonderry, NH (8 miles from Manchester, NH)
  • 13 hours ago
  • Londonderry, NH (8 miles from Manchester, NH)
  • 13 hours ago

10079115 Delta Drive, Londonderry, New Hampshire 03053 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important...

Amazon Locker+ Customer Service Associate

  • Exeter, NH (24 miles from Manchester, NH)
  • 15 hours ago
  • Exeter, NH (24 miles from Manchester, NH)
  • 15 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative

  • Dracut, MA (21 miles from Manchester, NH)
  • 16 hours ago
  • Dracut, MA (21 miles from Manchester, NH)
  • 16 hours ago

Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance...

Customer Service Rep/Pizza Maker (S. Nashua) - Starting at $14 per hour

  • Londonderry, NH (8 miles from Manchester, NH)
  • 16 hours ago
  • Londonderry, NH (8 miles from Manchester, NH)
  • 16 hours ago

Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...

Customer Service Test Center Administrator

  • Lawrence, MA (24 miles from Manchester, NH)
  • 23 hours ago
  • Lawrence, MA (24 miles from Manchester, NH)
  • 23 hours ago

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...

Customer Service Associate - Temporary

  • Merrimack, NH (9 miles from Manchester, NH)
  • 1 day ago
  • Merrimack, NH (9 miles from Manchester, NH)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(03208) - 254 N. Broadway

  • Salem, NH (18 miles from Manchester, NH)
  • 2 days ago
  • Salem, NH (18 miles from Manchester, NH)
  • 2 days ago

Company Description Job Description Great things are happening at Domino's Pizza......and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!...

Customer Service Rep/Pizza Maker (Milford) - Starting at $14 per hour

  • Brookline, NH (19 miles from Manchester, NH)
  • 2 days ago
  • Brookline, NH (19 miles from Manchester, NH)
  • 2 days ago

Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...

CPC Customer Service Support

  • Concord, NH (17 miles from Manchester, NH)
  • 3 days ago
  • Concord, NH (17 miles from Manchester, NH)
  • 3 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Support Specialist

  • Milford, NH (15 miles from Manchester, NH)
  • 3 days ago
  • Milford, NH (15 miles from Manchester, NH)
  • 3 days ago

Are you a motivated individual seeking a new and exciting opportunity? Do you want to work in a supportive environment with room to grow? Do you want great pay and benefits while also having a...

Customer Service Associate

  • Milford, NH (15 miles from Manchester, NH)
  • 3 days ago
  • Milford, NH (15 miles from Manchester, NH)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Manchester, NH

Moving to Manchester, NH? Find some basic demographic data about Manchester, NH below.


Local
National
120,224
3,120
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Manchester, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Manchester, NH offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Manchester, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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