Customer Service Representative Jobs in Manchester, NH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 76 Jobs

Customer Service Representative - Temp Summer Position

  • New England College
  • Henniker, NH (21 miles from Manchester, NH)
  • 2 hours ago
  • Henniker, NH (21 miles from Manchester, NH)
  • 2 hours ago

Customer Service Representative - Temp Summer Position Position Purpose The primary objective of this temporary position is to support the Office of Student Financial Services by providing excellent...

In Person Temporary

Front Desk - Member service representative

  • Fyzical
  • Nashua, NH (17 miles from Manchester, NH)
  • 17 hours ago
  • Nashua, NH (17 miles from Manchester, NH)
  • 17 hours ago

Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet...

In Person

Customer Service Agent II Bilingual (Spanish/English $18.50hr/$1 Pay For Performance Remote)

  • SaviLinx
  • Lawrence, MA (24 miles from Manchester, NH)
  • 19 hours ago
  • Lawrence, MA (24 miles from Manchester, NH)
  • 19 hours ago

JOB TITLE: Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance) DEPARTMENT: Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt OUR GUIDING...

Remote

Customer Service - Self Storage Manager

  • Public Storage
  • Haverhill, MA (24 miles from Manchester, NH)
  • 1 day ago
  • Haverhill, MA (24 miles from Manchester, NH)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Representative

  • National Seating & Mobility
  • Bow, NH (10 miles from Manchester, NH)
  • 1 day ago
  • Bow, NH (10 miles from Manchester, NH)
  • 1 day ago

Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams...

In Person

Customer Service Representitive

  • Mr. Handyman
  • Tyngsboro, MA (22 miles from Manchester, NH)
  • 1 day ago
  • Tyngsboro, MA (22 miles from Manchester, NH)
  • 1 day ago

Handyman is seeking an experienced Customer Service Representative / Dispatcher to support daily operations in our office....

In Person

Customer Service Representative

  • TruGreen
  • Londonderry, NH (8 miles from Manchester, NH)
  • 2 days ago
  • Londonderry, NH (8 miles from Manchester, NH)
  • 2 days ago

10079115 Delta Drive, Londonderry, New Hampshire 03053 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important...

In Person

Customer Service Agent II Bilingual (Spanish/English $18.50hr/$1 Pay For Performance Hybrid Remote)

  • SaviLinx
  • Lawrence, MA (24 miles from Manchester, NH)
  • 2 days ago
  • Lawrence, MA (24 miles from Manchester, NH)
  • 2 days ago

JOB TITLE: Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance) DEPARTMENT: Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt OUR GUIDING...

Hybrid

Customer Service Representative

  • Key Collision
  • Nashua, NH (17 miles from Manchester, NH)
  • 4 days ago
  • Nashua, NH (17 miles from Manchester, NH)
  • 4 days ago

Customer Service Representative (CSR) Key CollisionAt Key Collision, we dont just hire employeeswe build careers....

In Person

PT Customer Service Leader

  • Hannaford - PROD
  • Hampstead, NH (16 miles from Manchester, NH)
  • 4 days ago
  • Hampstead, NH (16 miles from Manchester, NH)
  • 4 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 495080 Address: USA-NH-East Hampstead-305 Sandown Road Store Code: Store 08190 Front End (5151657) Hannaford Supermarkets started out...

In Person Part Time

Customer Experience Representative- Manchester Airport

  • Enterprise Mobility
  • Manchester, NH
  • 4 days ago
  • Manchester, NH
  • 4 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

In Person

Customer Service Representative- Milford, NH

  • Bar Harbor Bankshares
  • Milford, NH (15 miles from Manchester, NH)
  • 4 days ago
  • Milford, NH (15 miles from Manchester, NH)
  • 4 days ago

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....

In Person

Customer Service Representative, Full or Part Time

  • Circle K
  • Haverhill, MA (24 miles from Manchester, NH)
  • 5 days ago
  • Haverhill, MA (24 miles from Manchester, NH)
  • 5 days ago

Store 4707503: 32 Knipe Rd, Haverhill, Massachusetts 01835 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person Part Time

Customer Service Clerk (Per Diem)

  • Tufts Medicine
  • Lowell, MA (24 miles from Manchester, NH)
  • 5 days ago
  • Lowell, MA (24 miles from Manchester, NH)
  • 5 days ago

One (1) year of customer service or call center experience....

In Person

Customer Support Specialist

  • BEARING DISTRIBUTORS, INC.
  • Manchester, NH
  • 5 days ago
  • Manchester, NH
  • 5 days ago

The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation,...

In Person

Demographic Data for Manchester, NH

Moving to Manchester, NH? Find some basic demographic data about Manchester, NH below.


Local
National
120,224
3,120
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Manchester, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Manchester, NH offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Manchester, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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