Customer Service Representative Jobs in New Hampshire

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 149 Jobs

Bilingual Store Customer Service Specialist (Portuguese)

  • Nashua, NH
  • 2 days ago
  • Nashua, NH
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Store Customer Service Specialist

  • Manchester, NH
  • 11 hours ago
  • Manchester, NH
  • 11 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Banker - The Merrimack

  • Concord, NH
  • 21 hours ago
  • Concord, NH
  • 21 hours ago

We have an excellent opportunity to begin or continue your career in banking today! Merrimack County Savings Bank (The Merrimack) is seeking a motivated and experienced Customer Service Banker...

Contact Center Customer service

  • Portsmouth, NH
  • 1 day ago
  • Portsmouth, NH
  • 1 day ago

For those who want to keep growing, learning, and evolving. We at Kelly hear you, and we're here for you! We're seeking a Customer Service Associate to work at a premier call center in Portsmouth,...

Customer Service Associate - Temporary

  • Plaistow, NH
  • 1 day ago
  • Plaistow, NH
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Nashua, NH
  • 1 day ago
  • Nashua, NH
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Automotive Customer Service Advisor

  • Portsmouth, NH
  • 1 day ago
  • Portsmouth, NH
  • 1 day ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Pharmacy Customer Service Associate

  • Nashua, NH
  • 1 day ago
  • Nashua, NH
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Customer Service Leader

  • Gilford, NH
  • 2 days ago
  • Gilford, NH
  • 2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 423130 Address: USA-NH-Gilford-1245 Lakeshore Road Unit D Store Code: Store 08402 Front End (5151783) Hannaford Supermarkets started...

Customer Service Specialist

  • Enfield, NH
  • 2 days ago
  • Enfield, NH
  • 2 days ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Registrar

  • Manchester, NH
  • 3 days ago
  • Manchester, NH
  • 3 days ago

Description Schedule: Monday - Friday 5am-1:30pm Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care...

Customer Support Rep

  • Merrimack, NH
  • 3 days ago
  • Merrimack, NH
  • 3 days ago

Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our...

Customer Service Bank Representative- MVSB

  • North Conway, NH
  • 3 days ago
  • North Conway, NH
  • 3 days ago

MVSB is seeking motivated and experienced banking professionals to join our award-winning customer service retail team. We are searching for a Universal Banker (Customer Service Bank...

Customer Service Representative- Nashua, NH

  • Nashua, NH
  • 3 days ago
  • Nashua, NH
  • 3 days ago

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....

Customer Service Representative

  • Hanover, NH
  • 4 days ago
  • Hanover, NH
  • 4 days ago

Description Join our dedicated team at the Dartmouth Student Health Service, affectionately known as "Dick's House," as a Customer Service Representative....

Demographic Data for New Hampshire

Moving to New Hampshire? Find some basic demographic data about New Hampshire below.


Local
National
1,377,619
38,288

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in New Hampshire

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Hampshire offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Hampshire
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »