Customer Service Representative Jobs in Florissant, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 242 Jobs

Customer Service Representative - STL

  • O Fallon, MO (17 miles from Florissant, MO)
  • 12 hours ago
  • O Fallon, MO (17 miles from Florissant, MO)
  • 12 hours ago

un Customer Service Representative - STL (O'Fallon, IL) Gateway Classic Cars compensation: $18.00 - 21.00 per hour employment type: job title: Customer Service Representative - STL ABOUT US As the leader...

Customer Service - Immediate Openings

  • Saint Louis, MO (15 miles from Florissant, MO)
  • 12 hours ago
  • Saint Louis, MO (15 miles from Florissant, MO)
  • 12 hours ago

un Customer Service - Immediate Openings (St Louis) Hiring Vacancies Now compensation: Earn $60K - $120K per year employment type: job title: Customer Service - Immediate Openings...

Customer Service Advisor

  • O Fallon, MO (20 miles from Florissant, MO)
  • 16 hours ago
  • O Fallon, MO (20 miles from Florissant, MO)
  • 16 hours ago

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...

Retail Customer Service Associate

  • Florissant, MO
  • 16 hours ago
  • Florissant, MO
  • 16 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Representative

  • Ellisville, MO (17 miles from Florissant, MO)
  • 17 hours ago
  • Ellisville, MO (17 miles from Florissant, MO)
  • 17 hours ago

Eaton's Bussmann division is currently seeking a Customer Service Representative to join the team. This hybrid role will be based at our Ellisville, MO location....

Customer Service Representative

  • Saint Peters, MO (10 miles from Florissant, MO)
  • 1 day ago
  • Saint Peters, MO (10 miles from Florissant, MO)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Person (Bagger) - Sierra Vista

  • Saint Louis, MO (15 miles from Florissant, MO)
  • 1 day ago
  • Saint Louis, MO (15 miles from Florissant, MO)
  • 1 day ago

This is not an official description, but represents major responsibilities a new hire can expect to perform. You could expect the position of a customer service person to include the following:...

Customer Service Rep

  • Hazelwood, MO (1 mile from Florissant, MO)
  • 1 day ago
  • Hazelwood, MO (1 mile from Florissant, MO)
  • 1 day ago

Waste Connections is looking for a high energy Customer Service Representative to join our team in St. Louis, MO!...

Customer Service and Sales Support

  • Bridgeton, MO (4 miles from Florissant, MO)
  • 1 day ago
  • Bridgeton, MO (4 miles from Florissant, MO)
  • 1 day ago

Customer Service and Sales Support image 1 of 1 compensation: $20 / hour + Bonus employment type: experience level: mid level job title: Customer Service & Sales Support About Us... We're a...

Customer Service Associate (Mail, Shipping, Receiving)

  • Saint Louis, MO (15 miles from Florissant, MO)
  • 1 day ago
  • Saint Louis, MO (15 miles from Florissant, MO)
  • 1 day ago

Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....

Member Service Representative

  • Ballwin, MO (17 miles from Florissant, MO)
  • 1 day ago
  • Ballwin, MO (17 miles from Florissant, MO)
  • 1 day ago

he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...

Customer Service Representative I - OFMD Washington University in St. Louis

  • Saint Louis, MO (15 miles from Florissant, MO)
  • 1 day ago
  • Saint Louis, MO (15 miles from Florissant, MO)
  • 1 day ago

Scheduled Hours 40 Position Summary The Operations & Facilities Management Department at WashU Medicine is committed to delivering a comprehensive range of services to support the medical campus....

Sales & Customer Service Associate

  • Chesterfield, MO (20 miles from Florissant, MO)
  • 1 day ago
  • Chesterfield, MO (20 miles from Florissant, MO)
  • 1 day ago

Overview Where Better Careers Begin! Massage Envy Chesterfield: 1694 Clarkson RD, Chesterfield Mo 63017 Do you have a passion for helping others? At the Massage Envy Chesterfield franchise, we...

Customer Service Representative

  • Chesterfield, MO (20 miles from Florissant, MO)
  • 2 days ago
  • Chesterfield, MO (20 miles from Florissant, MO)
  • 2 days ago

Service Center Chesterfield MO JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Bridgeton, MO (4 miles from Florissant, MO)
  • 2 days ago
  • Bridgeton, MO (4 miles from Florissant, MO)
  • 2 days ago

Waste Connections is looking for a high energy Customer Service Representative to join our team in Bridgeton, MO! Why you need to join us! CULTURE: Its a Great place to work!...

Demographic Data for Florissant, MO

Moving to Florissant, MO? Find some basic demographic data about Florissant, MO below.


Local
National
109,212
1,696
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Florissant, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Florissant, MO offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Florissant, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »