Customer Service Representative Jobs in Missouri

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 475 Jobs

Customer Service Representative - PT

  • Saint Louis, MO
  • 5 days ago
  • Saint Louis, MO
  • 5 days ago

$14.75/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Retail Customer Service Cashier

  • Saint Louis, MO
  • 11 days ago
  • Saint Louis, MO
  • 11 days ago

Req ID: 459070 Address: 6124 North Broadway St. Louis, MO, 63147 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Pharmacy Customer Service Associate

  • Brecknrdg Hls, MO
  • 9 hours ago
  • Brecknrdg Hls, MO
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Saint Louis, MO
  • 9 hours ago
  • Saint Louis, MO
  • 9 hours ago

Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team....

Customer Service Delivery Driver

  • Osage Beach, MO
  • 9 hours ago
  • Osage Beach, MO
  • 9 hours ago

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...

Customer Service Collections Specialist

  • Earth City, MO
  • 9 hours ago
  • Earth City, MO
  • 9 hours ago

Join us in a Fresh, Modern Workplace CONVENIENTLY located in Earth City, MO! WE PAY THE HIGHEST HOURLY RATE IN THE AREA!! $18 - $39/hour WE OFFER A LUCRATIVE MONTHLY BONUS PROGRAM!! WE ARE THE...

Customer Service Representative (REQ651)

  • Maryland Heights, MO
  • 10 hours ago
  • Maryland Heights, MO
  • 10 hours ago

Customer Service Representative Maryland Heights, MO Spartech offers a competitive salary, incentives, and benefit programs!...

Full Time Customer Care Representative

  • Unity Village, MO
  • 10 hours ago
  • Unity Village, MO
  • 10 hours ago

Full Time Customer Care Representative** **Job Details** **Job Location** Unity School of Christianity - Unity Village, MO **Remote Type** Fully Remote **Position Type** Full Time **Travel...

Remote Work

Customer Care Specialist I - Residential - R-105657

  • Lebanon, MO
  • 10 hours ago
  • Lebanon, MO
  • 10 hours ago

THIS IS MONDAY-FRIDAY, IN OFFICE POSITION**Join Our Team as a Customer Care Specialist!At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people...

Customer Service Associate

  • Chesterfield, MO
  • 11 hours ago
  • Chesterfield, MO
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Osage Beach, MO
  • 11 hours ago
  • Osage Beach, MO
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(01520) - 2370 E Main St Jackson MO

  • Jackson, MO
  • 12 hours ago
  • Jackson, MO
  • 12 hours ago

Customer service representatives interact with customers throughout their shift therefore must know how to deal with various customer related issues....

Customer Service Rep(01516) - 4167 ST PETERS PARKWAY

  • Saint Charles, MO
  • 12 hours ago
  • Saint Charles, MO
  • 12 hours ago

Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....

Customer Service Rep(01626) - 110-B Perry Plaza

  • Perryville, MO
  • 12 hours ago
  • Perryville, MO
  • 12 hours ago

Customer service representatives interact with customers throughout their shift therefore must know how to deal with various customer related issues....

Customer Service Representative

  • Wright City, MO
  • 13 hours ago
  • Wright City, MO
  • 13 hours ago

Job Title: Customer Service Representative Location: Wright City, MO Start Date: Immediate About Gateway and WANRack: St....

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Missouri offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Missouri
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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