Customer Service Representative Jobs in Shakopee, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Mitarbeiter im Customer Service (m/w/d)
- Multi-Color Corporation
- Minneapolis, MN (18 miles from Shakopee, MN)
- 2 days ago
- Multi-Color Corporation
- Minneapolis, MN (18 miles from Shakopee, MN)
- 2 days ago
Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...
Retail Customer Service Specialist (Bilingual Spanish & English Preferred)
- Lakeville, MN (13 miles from Shakopee, MN)
- 26 days ago
- Lakeville, MN (13 miles from Shakopee, MN)
- 26 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative (on-site)
- Minneapolis, MN (20 miles from Shakopee, MN)
- 10 hours ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 10 hours ago
Were evaluating talent for a variety of Customer Service and Administrative opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro. If you enjoy solving problems,...
Customer Service Rep(01936) - 13993 Anderson Lakes Pkwy
- Eden Prairie, MN (12 miles from Shakopee, MN)
- moments ago
- Eden Prairie, MN (12 miles from Shakopee, MN)
- moments ago
Company Description Job Description The main requirement for a Domino's Pizza Customer Service Representative applicant is to have a positive attitude, a clear and highly energetic voice and he/she...
Customer Service Rep(07300) - 1058 Enterprise Dr
- Belle Plaine, MN (15 miles from Shakopee, MN)
- moments ago
- Belle Plaine, MN (15 miles from Shakopee, MN)
- moments ago
Job Description Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU....
Customer Account Representative
- Hilltop, MN (24 miles from Shakopee, MN)
- moments ago
- Hilltop, MN (24 miles from Shakopee, MN)
- moments ago
Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Customer Service Support Staff - Eden Prairie Location
- Eden Prairie, MN (12 miles from Shakopee, MN)
- moments ago
- Eden Prairie, MN (12 miles from Shakopee, MN)
- moments ago
Pizza Luce is looking for enthusiastic, high energy and experienced people who love to work hard and have fun in a fast paced, high-volume atmosphere. Our support staff takes pride in providing...
Customer Service Representative Weekdays 5am-1pm with Weekends Hours
- Shakopee, MN
- 7 hours ago
- Shakopee, MN
- 7 hours ago
Benefits: Bonus based on performance Flexible schedule Free uniforms Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary...
Store Customer Service Specialist
- Chanhassen, MN (7 miles from Shakopee, MN)
- 8 hours ago
- Chanhassen, MN (7 miles from Shakopee, MN)
- 8 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Representative/Cashier
- St Louis Park, MN (16 miles from Shakopee, MN)
- 8 hours ago
- St Louis Park, MN (16 miles from Shakopee, MN)
- 8 hours ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Associate - Savage, MN - (Part-Time)
- Savage, MN (7 miles from Shakopee, MN)
- 8 hours ago
- Savage, MN (7 miles from Shakopee, MN)
- 8 hours ago
Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....
Front Desk Customer Service Representative
- Burnsville, MN (11 miles from Shakopee, MN)
- 8 hours ago
- Burnsville, MN (11 miles from Shakopee, MN)
- 8 hours ago
Front Desk Customer Service Representative Location: Burnsville, MN Job Type: Full-time Contract-to-hire Pay: $18- $20/hr....
- Eden Prairie, MN (12 miles from Shakopee, MN)
- 8 hours ago
- Eden Prairie, MN (12 miles from Shakopee, MN)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service / customer service
- Minneapolis, MN (20 miles from Shakopee, MN)
- 8 hours ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 8 hours ago
We are committed to providing exceptional customer experiences. As a client service representative you will be a voice of our company interacting with customers via phone and email. You will play...
Food Service Technology/Customer Service Specialist
- Bloomington, MN (13 miles from Shakopee, MN)
- 10 hours ago
- Bloomington, MN (13 miles from Shakopee, MN)
- 10 hours ago
Position Type: Administration Date Posted: 4/30/2025 Location: Jefferson High School Position: Food Service Technology/Customer Service Specialist Effective Date: asap Hours: 8 hours...
Demographic Data for Shakopee, MN
Moving to Shakopee, MN? Find some basic demographic data about Shakopee, MN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Shakopee, MN
Highest Education Level
Customer Service Representatives in Shakopee, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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