Customer Service Representative Jobs in Shakopee, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Strategic Customer Service & Planning Coordinator
- Mill Rock Packaging
- Saint Paul, MN (21 miles from Shakopee, MN)
- 1 day ago
- Mill Rock Packaging
- Saint Paul, MN (21 miles from Shakopee, MN)
- 1 day ago
Get to know us: Mill Rock Packaging (MRP) is a growing U.S.-based packaging company and a market leader in designing, engineering, and producing high-end, sustainable, and customized graphic...
In PersonFull or Part Time Customer Service Team Member 65
- Crew Carwash
- Wayzata, MN (15 miles from Shakopee, MN)
- 30+ days ago
- Wayzata, MN (15 miles from Shakopee, MN)
- 30+ days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
In PersonCustomer Service & E-Commerce Supervisor - Full Time
- Whole Foods
- Minnetonka, MN (14 miles from Shakopee, MN)
- 6 hours ago
- Minnetonka, MN (14 miles from Shakopee, MN)
- 6 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Minneapolis, MN (20 miles from Shakopee, MN)
- 1 day ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 1 day ago
The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #723085, located at: 2305 18th Avenue NE, Minneapolis, MN 55418 This is a Full-Time job...
In PersonCustomer Service Delivery Driver - 4 day work week!
- Carvana
- Minneapolis, MN (20 miles from Shakopee, MN)
- 1 day ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 1 day ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- St Louis Park, MN (16 miles from Shakopee, MN)
- 1 day ago
- St Louis Park, MN (16 miles from Shakopee, MN)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonHybrid Warehouse and Customer Support Rep (38647)
- Emser Tile
- Plymouth, MN (18 miles from Shakopee, MN)
- 1 day ago
- Plymouth, MN (18 miles from Shakopee, MN)
- 1 day ago
Job DetailsJob Location: Minneapolis - Plymouth, MN 55441-0000Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser...
HybridCustomer Service Representative Nights and Weekend
- Planet Fitness
- Lakeville, MN (13 miles from Shakopee, MN)
- 2 days ago
- Lakeville, MN (13 miles from Shakopee, MN)
- 2 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
In PersonVehicle Delivery Driver - 4 day work week!
- Carvana
- Minneapolis, MN (20 miles from Shakopee, MN)
- 2 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 2 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In Person- Demant
- Eden Prairie, MN (12 miles from Shakopee, MN)
- 2 days ago
- Eden Prairie, MN (12 miles from Shakopee, MN)
- 2 days ago
Overview Customer Success Specialist is responsible for driving customer retention by managing customer communications, monitoring feature usage, and supporting account management and sales...
In PersonCustomer Service Representative
- The Wedding Shoppe, Inc.
- Mendota Heights, MN (21 miles from Shakopee, MN)
- 2 days ago
- Mendota Heights, MN (21 miles from Shakopee, MN)
- 2 days ago
Customer Service Representative Mendota Heights, MN Full Time Mid Level ABOUT THE WEDDING SHOPPE For over 45 years, The Wedding Shoppe has helped couples celebrate some of life's most meaningful moments...
In Person- Lennar Corp.,
- Plymouth, MN (18 miles from Shakopee, MN)
- 4 days ago
- Plymouth, MN (18 miles from Shakopee, MN)
- 4 days ago
Field Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners,...
In PersonCustomer Service Representative, Annuities Financial Transactions
- Thrivent Financial for Lutherans
- Minneapolis, MN (20 miles from Shakopee, MN)
- 4 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 4 days ago
This position is responsible for analyzing, researching, gathering required information to process IGO (In Good Order) cases and to process NIGO (Not In Good Order) cases with a basic level of...
In PersonContract Customer Service Representative
- Beacon Hill Staffing Group
- New Hope, MN (19 miles from Shakopee, MN)
- 5 days ago
- New Hope, MN (19 miles from Shakopee, MN)
- 5 days ago
About the Role To Apply for this Job Click Here Customer Service Representative (Contract) - New Hope, MN (Fulltime Onsite) Beacon Hill's client is seeking a Customer Service Representative to join...
In PersonCustomer Service Agent - MSP Airport
- PrimeFlight
- Minneapolis, MN (20 miles from Shakopee, MN)
- 5 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 5 days ago
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a...
In PersonDemographic Data for Shakopee, MN
Moving to Shakopee, MN? Find some basic demographic data about Shakopee, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shakopee, MN
Highest Education Level
Customer Service Representatives in Shakopee, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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