Customer Service Representative Jobs in Minnesota
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Bluff Country Equine Veterinary Center
- Winona, MN
- 2 days ago
- Bluff Country Equine Veterinary Center
- Winona, MN
- 2 days ago
Are you a people person who takes pride in serving others and solving problems for animals and people? The receptionist is the first line caregiver for our clients and an advocate for best...
Mitarbeiter im Customer Service (m/w/d)
- Multi-Color Corporation
- Minneapolis, MN
- 11 days ago
- Multi-Color Corporation
- Minneapolis, MN
- 11 days ago
Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...
Retail Customer Service Specialist (Bilingual - Spanish & English)
- Maplewood, MN
- 3 days ago
- Maplewood, MN
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Full or Part Time Customer Service Team Member 62
- Maple Grove, MN
- 9 days ago
- Maple Grove, MN
- 9 days ago
Full or Part Time Customer Service Team Member 62 13370 Grove Dr, Maple Grove, MN 55369, USA Req #22 Thursday, March 6, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
Full or Part-Time Customer Service Team Member 65 1405 Wayzata Blvd, Wayzata, MN 55391, USA Req #2 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...
Full or Part Time Customer Service Team Member 61
- Saint Paul, MN
- 25 days ago
- Saint Paul, MN
- 25 days ago
Full or Part Time Customer Service Team Member 61 1949 S Robert St, St Paul, MN 55118, USA Req #19 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...
Full or Part Time Daytime Customer Service Team Member 73
- Eden Prairie, MN
- 2 days ago
- Eden Prairie, MN
- 2 days ago
Full or Part Time Daytime Customer Service Team Member 73 16345 Terrey Pine Dr, Eden Prairie, MN 55344, USA Req #134 Sunday, March 2, 2025 Full-Time or Part-Time Day Team Member At Crew Carwash,...
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a...
Labcorp St. Paul / MedTox Client Services Team is seeking a Customer Service Support Representative. Our Client Services Team is committed to providing quality service to both internal and...
Remote WorkCustomer Service Associate - Arden Hills, MN - (Full Time)
- Arden Hills, MN
- 7 hours ago
- Arden Hills, MN
- 7 hours ago
Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pizza Luce is looking for enthusiastic, high energy and experienced people who love to work hard and have fun in a fast paced, high-volume atmosphere. Our support staff takes pride in providing...
Customer Service Associate - Maple Grove, MN - DUNKIRK LANE N. - (Part-Time)
- Maple Grove, MN
- 18 hours ago
- Maple Grove, MN
- 18 hours ago
Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Minnesota
Highest Education Level
Customer Service Representatives in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- First In, First Out
- Order Entry
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Friendliness
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »