Customer Service Representative Jobs in Minnesota

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 385 Jobs

Medical Equipment Driver & Customer Service

  • Baxter, MN
  • 1 hour ago
  • Baxter, MN
  • 1 hour ago

About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...

Customer Service Representative

  • Rochester, MN
  • 3 hours ago
  • Rochester, MN
  • 3 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Bemidji, MN
  • 3 hours ago
  • Bemidji, MN
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Care Rep II

  • Arden Hills, MN
  • 6 hours ago
  • Arden Hills, MN
  • 6 hours ago

Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats...

Full or Part-Time Day Customer Service Team Member 65

  • Wayzata, MN
  • 11 hours ago
  • Wayzata, MN
  • 11 hours ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Customer Service Rep(07387) - 4469 Miller Trunk Hwy

  • Hermantown, MN
  • 12 hours ago
  • Hermantown, MN
  • 12 hours ago

Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.

Customer Service Rep 3551 Lexington Ave N

  • Arden Hills, MN
  • 12 hours ago
  • Arden Hills, MN
  • 12 hours ago

Company DescriptionHat Trick Pizza LLC has been around for over 20 years! Locally owned and proud to be apart of Minnesota communities. We do more than just Pizza, we provide over 250+ jobs!!!...

LP Customer Service Associate II

  • Saint Paul, MN
  • 12 hours ago
  • Saint Paul, MN
  • 12 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Rep(01905) - 2256 Bunker Lake Blvd NW

  • Andover, MN
  • 15 hours ago
  • Andover, MN
  • 15 hours ago

Company Description Job Description JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area...

Customer Service Associate - Temporary

  • Fergus Falls, MN
  • 15 hours ago
  • Fergus Falls, MN
  • 15 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Support Representative - Lead

  • Blaine, MN
  • 1 day ago
  • Blaine, MN
  • 1 day ago

Process Field Experience Reports (FERs) for complaints or product concerns Serve as an associate manager in the supervision and mentoring of a small team of customer service representatives....

The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to...

Remote Work

Customer Service Rep(01985) - 112 E 2nd ST

  • Duluth, MN
  • 1 day ago
  • Duluth, MN
  • 1 day ago

Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.

Client Service Associate - Financial Services

  • Brooklyn Center, MN
  • 1 day ago
  • Brooklyn Center, MN
  • 1 day ago

Larson Financial Group is seeking a Client Service Associate - Financial Services in the Minneapolis, MN area to manage the client service operations of an Advisor's practice. This position will...

The Role As a Seasonal Bilingual Benefits Customer Service Representative you will have the rewarding opportunity to help our Spanish and English client members through the enrollment process, and when...

Remote Work

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Minnesota offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Minnesota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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