Customer Service Representative Jobs in Minnesota
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Strategic Customer Service & Planning Coordinator
- Mill Rock Packaging
- Saint Paul, MN
- 17 hours ago
- Mill Rock Packaging
- Saint Paul, MN
- 17 hours ago
Get to know us: Mill Rock Packaging (MRP) is a growing U.S.-based packaging company and a market leader in designing, engineering, and producing high-end, sustainable, and customized graphic...
In PersonFull or Part Time Customer Service Team Member 65
- Crew Carwash
- Wayzata, MN
- 30+ days ago
- Wayzata, MN
- 30+ days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
In PersonCustomer Service Representative
- The Boyd Group
- Albertville, MN
- 9 hours ago
- Albertville, MN
- 9 hours ago
Company: Gerber Collision & Glass Great Teams Dont Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...
In Person Part TimeMEDIACOM, a leading provider of cable and telecommunications services, has an excellent career opportunity for a qualified, self-motivated individual who wants to join the fastest growing cable...
In PersonCustomer Support Representative
- DICKEY-john Corporation
- Shoreview, MN
- 11 hours ago
- Shoreview, MN
- 11 hours ago
Who Are We? Do you want to help to make the world a better place? Join our team! At TSI our vision is to create a better world by helping to protect people, products and the environment. We are...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Minneapolis, MN
- 17 hours ago
- Minneapolis, MN
- 17 hours ago
The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #723085, located at: 2305 18th Avenue NE, Minneapolis, MN 55418 This is a Full-Time job...
In PersonCustomer Service Delivery Driver - 4 day work week!
- Carvana
- Minneapolis, MN
- 22 hours ago
- Minneapolis, MN
- 22 hours ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In PersonFISKARS Customer Service Representative OUR ROLE We are looking for a Customer Service Representative to join our team and support our customers across Scandinavia....
In PersonAs a Customer Service Representative, you will be part of the customer service department supporting various teams....
In PersonCustomer Service Associate - Dinner/Close Shift
- Raising Cane's
- Shoreview, MN
- 1 day ago
- Shoreview, MN
- 1 day ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Maple Grove, MN
- 1 day ago
- Maple Grove, MN
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonLead Customer Service Associate Job Grand Rapids, MN
- Talentcare
- Grand Rapids, MN
- 1 day ago
- Grand Rapids, MN
- 1 day ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at ZIPS Car Wash...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Rochester, MN
- 1 day ago
- Rochester, MN
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonHybrid Warehouse and Customer Support Rep (38647)
- Emser Tile
- Plymouth, MN
- 1 day ago
- Plymouth, MN
- 1 day ago
Job DetailsJob Location: Minneapolis - Plymouth, MN 55441-0000Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser...
HybridRequisition I D: 924997 Store #: E05432 RXO CSAT STCLD Position : Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader...
In PersonDemographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Minnesota
Highest Education Level
Customer Service Representatives in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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