Customer Service Representative Jobs in Minnesota
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels. This application is for...
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic careers at their Lake Country Toyota location in MN. This is an application for a Parts Counterperson at Walser...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully...
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Join our team and be a part of our business! Are you passionate about grooming and barbering supplies? Do you enjoy working in a customer-focused environment where your attention to detail and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Provides customer service support to the company by obtaining, analyzing and verifying the accuracy of order information in a timely manner. Initiates and/or implements corrective action as needed...
Delivery Station Customer Service Assoc - FT (40 Hours) - DMP1 - Maple Grove, MN
- Maple Grove, MN
- 10 hours ago
- Maple Grove, MN
- 10 hours ago
Role: Full-Time Delivery Station Customer Service Associate Job Type: Permanent Location: 10750 89th Avenue North, Maple Grove, MN Pay Rate: $21.45/hour Schedule: Tuesday-Saturday 11:00AM-8:00PM...
Retail, healthcare, or call center experience preferred. Apply today!...
Veterinary Receptionist / Customer Service Representative
- Northfield, MN
- 17 hours ago
- Northfield, MN
- 17 hours ago
Veterinary Receptionist / Customer Service Representative Becker Animal Hospital Northfield, Illinois, United States 1 day ago Quick Job type Full-time Part-time Quick Job description Minimum 1 year...
Customer Service Rep(01958) - 910 S Broadway Ave
- Albert Lea, MN
- 21 hours ago
- Albert Lea, MN
- 21 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Associate - Dinner/Close Shift
- Roseville, MN
- 21 hours ago
- Roseville, MN
- 21 hours ago
Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Minnesota
Highest Education Level
Customer Service Representatives in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »