Customer Service Representative Jobs in Saginaw, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Inside Sales/Customer Service Representative
- Adecco USA, Inc.
- Midland, MI (24 miles from Saginaw, MI)
- 2 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 2 days ago
Home Inside Sales/Customer Service Representative Call Center & Customer Service $ 21.50 / Hour location_on Midland, Michigan acute Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
In PersonMusic lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteCentral Office Dispatcher / Customer Service Representative (Part-Time)
- Veteran's Alarm Incorporated
- Midland, MI (24 miles from Saginaw, MI)
- 12 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 12 days ago
Central Office Dispatcher / Customer Service Representative (Part-Time) Company: Veteran's Alarm Location: Midland, MI Position Overview:Veteran's Alarm has a Part-Time opening in its central office...
In Person Part TimeABOUT THE ROLE We're looking for a Customer Service Representative I to join our team and help deliver an exceptional experience for our customers....
In PersonThe individual selected for this role will be expected to work at Store #1319, located at: 5139 Bay Rd. Saginaw MI, 48604. This position is essential to the success of our retail stores. Customer...
In Person- Saginaw County Community Mental Health Authority
- Saginaw, MI
- 16 days ago
- Saginaw, MI
- 16 days ago
SCCMHA JOB VACANCY ANNOUNCEMENT Customer Service Advocate - Part Time Pay Range: $18.43 - $21.24 Hourly GENERAL STATEMENT OF DUTIES: Under the general supervision of the Director of Environmental...
In PersonCustomer Service Representative
- Hart Medical Equipment
- Essexville, MI (15 miles from Saginaw, MI)
- 21 days ago
- Essexville, MI (15 miles from Saginaw, MI)
- 21 days ago
Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We...
In PersonCustomer Service Representative
- Shively Diversified Management Services
- Saginaw, MI
- 30+ days ago
- Saginaw, MI
- 30+ days ago
If so, we have a spot on our team for a Customer Service Representative....
In PersonCustomer Service Rep(01245) - 521 Washington
- Domino's Pizza
- Bay City, MI (13 miles from Saginaw, MI)
- 60+ days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 60+ days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
In PersonCustomer Service Rep - Day shift Monday - Friday 7:30am - 12:00pm
- GXO Logistics Inc.
- Bay City, MI (13 miles from Saginaw, MI)
- 60+ days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 60+ days ago
Customer Service Rep - Day shift Monday - Friday 7:30am - 12:00pm As the Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
In Person- Saginaw County Community Mental Health Authority
- Saginaw, MI
- 60+ days ago
- Saginaw, MI
- 60+ days ago
SCCMHA JOB VACANCY ANNOUNCEMENT CLASSIFICATION: Customer Service Specialist PAY GRADE: $18.43- $21.24 Hourly POSITION SUMMARY: Under the general supervision of the Customer Service Supervisor,...
In Person- Home Depot
- Flushing, MI (23 miles from Saginaw, MI)
- 60+ days ago
- Flushing, MI (23 miles from Saginaw, MI)
- 60+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonArona - sales, customer service, driver
- Arona Home Essentials
- Midland, MI (24 miles from Saginaw, MI)
- 90+ days ago
- Midland, MI (24 miles from Saginaw, MI)
- 90+ days ago
Give us a Year We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Midland, MI (24 miles from Saginaw, MI)
- 90+ days ago
- Midland, MI (24 miles from Saginaw, MI)
- 90+ days ago
Your Opportunity Customer Service Representative Check Into Cash Midland, MI As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...
In Person- Amigo Mobility
- Bridgeport, MI (6 miles from Saginaw, MI)
- 90+ days ago
- Bridgeport, MI (6 miles from Saginaw, MI)
- 90+ days ago
Customer Service Technician Amigo Mobility International, Inc. has been an expert in mobility since 1968. Our family-owned business has grown to include four product lines Healthcare,...
In PersonDemographic Data for Saginaw, MI
Moving to Saginaw, MI? Find some basic demographic data about Saginaw, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Saginaw, MI
Highest Education Level
Customer Service Representatives in Saginaw, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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