Customer Service Representative Jobs in Saginaw, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Bay City, MI (13 miles from Saginaw, MI)
- 3 days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 3 days ago
The individual selected for this role will be expected to work at Store #1149, located at: 4000 Wilder Rd, Bay City MI, 48706. This position is essential to the success of our retail stores....
Customer Service Representative
- Hemlock, MI (14 miles from Saginaw, MI)
- 6 days ago
- Hemlock, MI (14 miles from Saginaw, MI)
- 6 days ago
For assistance on how to apply, please click here Job Description: Position Overview This position is responsible for providing extraordinary service, often serving key or international...
Float Member Service Representative I/Traveling Teller
- Midland, MI (24 miles from Saginaw, MI)
- 6 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 6 days ago
: **Position Type:** Full-Time**Work Environment:** On-site**Location:** Float Position based out of Wackerly Branch, Midland, MI 48640, with travel to multiple branch locations in...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Representative
- Midland, MI (24 miles from Saginaw, MI)
- 8 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 8 days ago
In the event of a service failure, the Customer Service Representative initiates the corrective action for resolution of the failure and takes the lead position in resolution for the customer....
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
- Bay City, MI (13 miles from Saginaw, MI)
- 10 days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Type Full-time Description Job Title: Member Service Representative Reports to: Branch Manager Hours per Week: 38 Hourly Position Pay: $18-$20 Company Summary: Welcome to Financial Plus Credit...
Job Description: We're hiring NOW for a Customer Service Representative to join our growing team!...
Customer Account Representative (Water)
- Midland, MI (24 miles from Saginaw, MI)
- 15 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 15 days ago
Summary Provides front line customer service as well as utilizes independent discretion to resolve customer concerns of higher complexity. Performs routine and specialized clerical and accounting...
Customer Account Representative
- Midland, MI (24 miles from Saginaw, MI)
- 15 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 15 days ago
Examples of Job Duties**:*The following is intended as a brief description/illustration of the duties, responsibilities, and requirements of this position and are not intended to be all...
We are currently hiring for a Customer Service Representative!...
Customer Service Rep(01245) - 521 Washington
- Bay City, MI (13 miles from Saginaw, MI)
- 24 days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 24 days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Linwood, MI (24 miles from Saginaw, MI)
- 24 days ago
- Linwood, MI (24 miles from Saginaw, MI)
- 24 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Saginaw, MI
Moving to Saginaw, MI? Find some basic demographic data about Saginaw, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Saginaw, MI
Highest Education Level
Customer Service Representatives in Saginaw, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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