Customer Service Representative Jobs in Saginaw, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Midland, MI (24 miles from Saginaw, MI)
- 1 day ago
- Midland, MI (24 miles from Saginaw, MI)
- 1 day ago
Customer Service Representative Midland, Michigan - Posted on July 1, 2025 Published By Jessica Trahey Trillium Staffing is hiring a Property and Property and Casualty Guest Agent for direct hire in...
Customer Service Representative
- Saint Charles, MI (15 miles from Saginaw, MI)
- 3 days ago
- Saint Charles, MI (15 miles from Saginaw, MI)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Medical Screener - Reception Technician (Customer Service)
- Saginaw, MI
- 4 days ago
- Saginaw, MI
- 4 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01196) - 4041 Euclid Avenue
- Bay City, MI (13 miles from Saginaw, MI)
- 5 days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 5 days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Rep(01219) - 3520 W Vienna Rd
- Clio, MI (19 miles from Saginaw, MI)
- 5 days ago
- Clio, MI (19 miles from Saginaw, MI)
- 5 days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Rep(01238) - 2804 Rodd St.
- Midland, MI (24 miles from Saginaw, MI)
- 6 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 6 days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
- Bay City, MI (13 miles from Saginaw, MI)
- 11 days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 11 days ago
We are looking for Customer Service Representatives to support inbound calls and walk up customer inquiries at Bay City, MI toll booths....
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Account Representative
- Midland, MI (24 miles from Saginaw, MI)
- 17 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 17 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Bay City, MI (13 miles from Saginaw, MI)
- 24 days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 24 days ago
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
Retail Customer Service Cashier
- Bridgeport, MI (6 miles from Saginaw, MI)
- 25 days ago
- Bridgeport, MI (6 miles from Saginaw, MI)
- 25 days ago
Req ID: 459016 Address: 6560 Dixie HWY Bridgeport, MI, 48722 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Part-Time Customer Service Representative (Flexible Schedule, On Site)
- Saginaw, MI
- 30+ days ago
- Saginaw, MI
- 30+ days ago
Service Representative (CSR) at Morley in Saginaw, Michigan, you'll: Lend a helpful hand and empathic ear to customers with general questions about their health insurance plans Help register members...
Demographic Data for Saginaw, MI
Moving to Saginaw, MI? Find some basic demographic data about Saginaw, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Saginaw, MI
Highest Education Level
Customer Service Representatives in Saginaw, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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