Customer Service Representative Jobs in Michigan
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Harper Woods, MI
- 23 days ago
- Harper Woods, MI
- 23 days ago
Your Opportunity: Customer Service Representative CheckSmart Harper Woods, MI As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonTreasury Customer Service Representative 6-9
- State of Michigan
- Dimondale, MI
- 12 hours ago
- Dimondale, MI
- 12 hours ago
View the job specification at: Treasury Customer Service Representative....
RemoteCustomer Account Representative
- Rent A Center
- Traverse City, MI
- 18 hours ago
- Traverse City, MI
- 18 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonSeasonal Customer Experience Representative - Manistee Airport
- National Car Alamo
- Manistee, MI
- 19 hours ago
- Manistee, MI
- 19 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In Person TemporarySeasonal Sr. Customer Assistance Representative - Cadillac
- Enterprise
- Cadillac, MI
- 19 hours ago
- Cadillac, MI
- 19 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In Person TemporaryCustomer Service Representative - Bilingual Spanish
- Arthur J Gallagher & Co.
- Livonia, MI
- 21 hours ago
- Livonia, MI
- 21 hours ago
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where...
In Person Part TimeJob Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonLead Customer Service Representative, Full or Part Time
- Circle K Stores, Inc.
- Grand Rapids, MI
- 21 hours ago
- Grand Rapids, MI
- 21 hours ago
Store 4706207: 514 Michigan St NE, Grand Rapids, Michigan 49503 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service...
In Person Part Time- Electrosoft Services, Inc
- Battle Creek, MI
- 22 hours ago
- Battle Creek, MI
- 22 hours ago
Customer Support Specialist As a Customer Service Representative, provide CAGE code registration processing and trouble-shooting support to a user community of CAGE code registrants....
In PersonOur people are the life of this company. Together, we build life into the kitchen. We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the...
In PersonCompany: Gerber Collision & Glass Great Teams Dont Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...
In Person Part TimeHybrid Warehouse and Customer Support Rep (38670)
- Emser Tile
- Sterling Heights, MI
- 1 day ago
- Sterling Heights, MI
- 1 day ago
Job DetailsJob Location: Detroit - Sterling Heights, MI 48314Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser...
HybridCSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Roseville, MI
- 1 day ago
- Roseville, MI
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonPart Time - Customer Service - Self Storage Manager
- Public Storage
- Mason, MI
- 2 days ago
- Mason, MI
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Schedules...
In Person Part TimeDemographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Michigan
Highest Education Level
Customer Service Representatives in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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