Customer Service Representative Jobs in Muskegon, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Whitehall, MI (10 miles from Muskegon, MI)
- 12 hours ago
- Whitehall, MI (10 miles from Muskegon, MI)
- 12 hours ago
Basic Qualifications: Bachelor's degree from an accredited institution 5 years' experience in customer service field The Customer Service Leader role is a team leader and manages frontline daily...
Medical Screener - Reception Technician (Customer Service)
- Muskegon, MI
- 5 days ago
- Muskegon, MI
- 5 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process....
- Fremont, MI (22 miles from Muskegon, MI)
- 5 days ago
- Fremont, MI (22 miles from Muskegon, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Coopersville, MI (18 miles from Muskegon, MI)
- 14 days ago
- Coopersville, MI (18 miles from Muskegon, MI)
- 14 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
- Norton Shores, MI (3 miles from Muskegon, MI)
- 14 days ago
- Norton Shores, MI (3 miles from Muskegon, MI)
- 14 days ago
Customer Support Representative 1 Norton Shores, MI At Kelly Science, Engineering, Technology & Telecom (SETT), were passionate about helping you find a job that works for you. How about this one?...
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate - Temporary
- Whitehall, MI (10 miles from Muskegon, MI)
- 21 days ago
- Whitehall, MI (10 miles from Muskegon, MI)
- 21 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Norton Shores, MI (3 miles from Muskegon, MI)
- 24 days ago
- Norton Shores, MI (3 miles from Muskegon, MI)
- 24 days ago
Customer Support Representative 1 Norton Shores, MI At Kelly Science, Engineering, Technology & Telecom (SETT), were passionate about helping you find a job that works for you. How about this one?...
Customer Service Representative
- Norton Shores, MI (3 miles from Muskegon, MI)
- 25 days ago
- Norton Shores, MI (3 miles from Muskegon, MI)
- 25 days ago
This Customer Service Representative will report to our Customer Service Manager and is an on-site role....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
taking, order entry, expediting, customer correspondence, and shipping....
Customer Account Representative
- Grand Haven, MI (16 miles from Muskegon, MI)
- 30+ days ago
- Grand Haven, MI (16 miles from Muskegon, MI)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
At Kelly Science, Engineering, Technology & Telecom (SETT), were passionate about helping you find a job that works for you. How about this one? Were hiring a Customer Support Representative I for...
Customer Service Associate Part Time with Deli Overnight
- Nunica, MI (12 miles from Muskegon, MI)
- 30+ days ago
- Nunica, MI (12 miles from Muskegon, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Demographic Data for Muskegon, MI
Moving to Muskegon, MI? Find some basic demographic data about Muskegon, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Muskegon, MI
Highest Education Level
Customer Service Representatives in Muskegon, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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