Customer Service Agent

LOCATIONS: Onsite Fremont Michigan (49413) Pay: $16.75 per hour Start: May 2026 Temp to Hire Schedule: Monday - Friday 8:45am - 5:30pm Title: Customer Service Agent Our client is seeking an intake call center agent to assist our insurance clients and prospects with general support questions. This role requires strong customer service skills and ability to listen and resolve. Key Responsibilities Respond promptly and thoroughly to customer inquiries and complaints Document all customer interactions with detailed notes, including actions taken Communicate and coordinate effectively with other departments next steps Thoroughly listen to customer request and provide white glove service Qualifications Previous inbound call center experience (Preferred) Previous Customer Service Experience (Required) Proficiency with Microsoft Office applications Able to work onsite in our Fremont Michigan office ... call center insurance support administrative onsite fremont