Customer Service Representative Jobs in Fremont, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Whitehall, MI (21 miles from Fremont, MI)
- 12 hours ago
- Whitehall, MI (21 miles from Fremont, MI)
- 12 hours ago
Basic Qualifications: Bachelor's degree from an accredited institution 5 years' experience in customer service field The Customer Service Leader role is a team leader and manages frontline daily...
Part Time Client Service Associate
- Howard City, MI (21 miles from Fremont, MI)
- 2 days ago
- Howard City, MI (21 miles from Fremont, MI)
- 2 days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Customer Service Associate Seasonal Full Time
- White Cloud, MI (12 miles from Fremont, MI)
- 5 days ago
- White Cloud, MI (12 miles from Fremont, MI)
- 5 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) Seasonal Position with Full-Time Hours Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were...
Medical Screener - Reception Technician (Customer Service)
- Muskegon, MI (22 miles from Fremont, MI)
- 5 days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 5 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
Customer Service - Donor Support Technician
- Muskegon, MI (22 miles from Fremont, MI)
- 5 days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 5 days ago
Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate Part Time
- Hesperia, MI (12 miles from Fremont, MI)
- 8 days ago
- Hesperia, MI (12 miles from Fremont, MI)
- 8 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate - Temporary
- Whitehall, MI (21 miles from Fremont, MI)
- 21 days ago
- Whitehall, MI (21 miles from Fremont, MI)
- 21 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Shelby, MI (24 miles from Fremont, MI)
- 24 days ago
- Shelby, MI (24 miles from Fremont, MI)
- 24 days ago
Pharmacy Customer Service Associate WALGREENS - 3.4 Shelby Charter Township, MI Job Details $16 - $18 an hour 5 hours ago Qualifications Inventory control Customer service English PTCB...
Customer Service Representative
- Muskegon, MI (22 miles from Fremont, MI)
- 27 days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 27 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Muskegon, MI (22 miles from Fremont, MI)
- 28 days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 28 days ago
taking, order entry, expediting, customer correspondence, and shipping....
Customer Service Associate with Deli Full Time
- Newaygo, MI (11 miles from Fremont, MI)
- 29 days ago
- Newaygo, MI (11 miles from Fremont, MI)
- 29 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI (CASHIER) Full-Time Hours + Competitive Benefit Package Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Retail Customer Service Associate
- Shelby, MI (24 miles from Fremont, MI)
- 29 days ago
- Shelby, MI (24 miles from Fremont, MI)
- 29 days ago
Retail Customer Service Associate FedEx Office - 3.6 Shelby Charter Township, MI Job Details Part-time 20 hours ago Qualifications Customer service High school diploma or GED Leadership...
Customer Support Representative I
- Muskegon, MI (22 miles from Fremont, MI)
- 30+ days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 30+ days ago
At Kelly Science, Engineering, Technology & Telecom (SETT), were passionate about helping you find a job that works for you. How about this one? Were hiring a Customer Support Representative I for...
Customer Service Rep(01148) - 630 S State St
- Sparta, MI (23 miles from Fremont, MI)
- 30+ days ago
- Sparta, MI (23 miles from Fremont, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Demographic Data for Fremont, MI
Moving to Fremont, MI? Find some basic demographic data about Fremont, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fremont, MI
Highest Education Level
Customer Service Representatives in Fremont, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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