Customer Service Representative Jobs in Fremont, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Scheduling Representative
- Muskegon, MI (22 miles from Fremont, MI)
- 1 hour ago
- Muskegon, MI (22 miles from Fremont, MI)
- 1 hour ago
Employment Type: Full time Shift: Day Shift Description: POSITION SUMMARY Deliver exceptional quality and service to all patients and other customers through a constant pursuit of excellence and...
Remote WorkPart Time Client Service Associate
- Howard City, MI (21 miles from Fremont, MI)
- 1 hour ago
- Howard City, MI (21 miles from Fremont, MI)
- 1 hour ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Eyewear Customer Service/Sales Advisor
- Muskegon, MI (22 miles from Fremont, MI)
- 14 hours ago
- Muskegon, MI (22 miles from Fremont, MI)
- 14 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative
- Muskegon, MI (22 miles from Fremont, MI)
- 1 day ago
- Muskegon, MI (22 miles from Fremont, MI)
- 1 day ago
Customer Service Representative, $18/hour - Muskegon, MI** Are you a people-person who thrives on making a great first impression, both in-person and over the phone?...
Customer Service Associate Seasonal Full Time
- White Cloud, MI (12 miles from Fremont, MI)
- 3 days ago
- White Cloud, MI (12 miles from Fremont, MI)
- 3 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) Seasonal Position with Full-Time Hours Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were...
Customer Service Representative II
- Muskegon, MI (22 miles from Fremont, MI)
- 5 days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 5 days ago
Customer Service Representative II Job Description: The Customer Service Representative II will be integral to the Parts Customer Support team of the Lifecycle Performance Services organization (LPS...
Customer Service Representative
- Muskegon, MI (22 miles from Fremont, MI)
- 13 days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 13 days ago
taking, order entry, expediting, customer correspondence, and shipping....
Customer Experience Specialist (Onsite)
- Muskegon, MI (22 miles from Fremont, MI)
- 21 days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 21 days ago
Provides guidance and mentoring to Frontline Customer Service Representatives (CSRs) at Pratt & Whitney Component Solutions and the distributor's team to improve throughput, productivity, and customer...
Customer Service Associate Part Time
- Brohman, MI (17 miles from Fremont, MI)
- 24 days ago
- Brohman, MI (17 miles from Fremont, MI)
- 24 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
- Muskegon, MI (22 miles from Fremont, MI)
- 25 days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 25 days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Accounting/Customer Service Representative
- Muskegon, MI (22 miles from Fremont, MI)
- 30+ days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 30+ days ago
JOB DETAILS Job Details About Workbox Staffing, LLC Accounting/Customer Service Representative Job Code Number 290165597 Job Description Accounting/Customer Service Representative, $18.00-$20.00/hour...
- Shelby, MI (24 miles from Fremont, MI)
- 30+ days ago
- Shelby, MI (24 miles from Fremont, MI)
- 30+ days ago
Walgreens Customer Service Associate in SHELBY TOWNSHIP , Michigan Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,...
Bilingual Customer Service Rep
- Muskegon, MI (22 miles from Fremont, MI)
- 30+ days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 30+ days ago
Our manufacturing client in Muskegon, MI is seeking a Customer Experience Rep to join their team. As a Customer Experience Rep, you will be part of the Sales and Marketing Team. Job Title:...
- Muskegon, MI (22 miles from Fremont, MI)
- 30+ days ago
- Muskegon, MI (22 miles from Fremont, MI)
- 30+ days ago
Our manufacturing client in Muskegon, MI is seeking a Customer Experience Rep to join their team. As a Customer Experience Rep, you will be part of the Sales and Marketing Team. Job Title:...
Demographic Data for Fremont, MI
Moving to Fremont, MI? Find some basic demographic data about Fremont, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fremont, MI
Highest Education Level
Customer Service Representatives in Fremont, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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