Customer Service Representative Jobs in Plymouth, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- U-Haul
- Hyannis, MA (23 miles from Plymouth, MA)
- 1 hour ago
- Hyannis, MA (23 miles from Plymouth, MA)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Assistance Representative - Randolph
- Enterprise
- Whitman, MA (21 miles from Plymouth, MA)
- 3 hours ago
- Whitman, MA (21 miles from Plymouth, MA)
- 3 hours ago
Overview The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish or Portuguese)
- Sherwin-Williams
- Wareham, MA (8 miles from Plymouth, MA)
- 1 day ago
- Wareham, MA (8 miles from Plymouth, MA)
- 1 day ago
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits....
In PersonPersonal Lines Client Service Specialist
- Arthur J Gallagher & Co.
- North Dartmouth, MA (24 miles from Plymouth, MA)
- 1 day ago
- North Dartmouth, MA (24 miles from Plymouth, MA)
- 1 day ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our...
HybridCustomer Service Representative
- GPAC
- New Bedford, MA (22 miles from Plymouth, MA)
- 5 days ago
- New Bedford, MA (22 miles from Plymouth, MA)
- 5 days ago
Work Directly with Management in addressing customer needs and services within the client portfolio in a fast-paced environment. Provide customers with up-to-date product information and answer...
In Person- Johnson & Johnson
- Raynham, MA (22 miles from Plymouth, MA)
- 6 days ago
- Raynham, MA (22 miles from Plymouth, MA)
- 6 days ago
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments...
Hybrid- Casella Waste Systems
- Brockton, MA (24 miles from Plymouth, MA)
- 6 days ago
- Brockton, MA (24 miles from Plymouth, MA)
- 6 days ago
The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and...
In Person- Eastern Bank
- Brockton, MA (24 miles from Plymouth, MA)
- 12 days ago
- Brockton, MA (24 miles from Plymouth, MA)
- 12 days ago
Call Center experience preferred Service and sales background a plus PC and data entry skills required Proven previous job stability a must Skills/Knowledge: Customer Support Specialist I Excellent...
In Person- Falmouth Ice Arena
- East Falmouth, MA (19 miles from Plymouth, MA)
- 12 days ago
- East Falmouth, MA (19 miles from Plymouth, MA)
- 12 days ago
Back Share this job Share on Facebook Share on Whatsapp Share on LinkedIn Share on Twitter Share on Email Customer service support Type remote Location United States, Canada Engagement Permanent |...
RemoteBilingual Customer Service Specialist (S
- Sherwin Williams
- East Falmouth, MA (19 miles from Plymouth, MA)
- 12 days ago
- East Falmouth, MA (19 miles from Plymouth, MA)
- 12 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Cape Cod 5
- Hyannis, MA (23 miles from Plymouth, MA)
- 12 days ago
- Hyannis, MA (23 miles from Plymouth, MA)
- 12 days ago
Description Salary Grade: 13C SUMMARY: The Customer Service Specialist I ("Specialist") provides superior customer service by answering customer questions and assisting with issue resolution. The...
In PersonAssistant Customer Service Manager
- Shaw's
- Wareham, MA (8 miles from Plymouth, MA)
- 12 days ago
- Wareham, MA (8 miles from Plymouth, MA)
- 12 days ago
A Day in the Life: Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this...
In PersonCustomer Service Operations Lead
- Ryder System
- Lakeville, MA (16 miles from Plymouth, MA)
- 13 days ago
- Lakeville, MA (16 miles from Plymouth, MA)
- 13 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : We are immediately hiring a Customer Service Operations Lead in Taunton, MA for our Supply Chain...
In PersonCustomer Service Operations Lead
- Ryder
- West Bridgewater, MA (22 miles from Plymouth, MA)
- 13 days ago
- West Bridgewater, MA (22 miles from Plymouth, MA)
- 13 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : We are immediately hiring a Customer Service Operations Lead in Taunton, MA for our Supply Chain...
In PersonAviation Front Desk Customer Service Rep
- Atlantic Aviation FBO Services, Inc.
- Hyannis, MA (23 miles from Plymouth, MA)
- 13 days ago
- Hyannis, MA (23 miles from Plymouth, MA)
- 13 days ago
Aviation Front Desk Customer Service Representative - Seasonal JobHyannis, MA Apply Now Why You'll Love ThisAviation Front Desk Customer Service Representative JobDid you ever want to work in aviation...
In PersonDemographic Data for Plymouth, MA
Moving to Plymouth, MA? Find some basic demographic data about Plymouth, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Plymouth, MA
Highest Education Level
Customer Service Representatives in Plymouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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