Customer Service Representative Jobs in Plymouth, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 7 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 7 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Environmental Central Customer Service Representative
- Humarock, MA (18 miles from Plymouth, MA)
- 16 hours ago
- Humarock, MA (18 miles from Plymouth, MA)
- 16 hours ago
Clean Harbors is looking for an Environmental Central Customer Service Representative to sit in our Norwell, MA office....
Customer Service Associate - Temporary
- New Bedford, MA (22 miles from Plymouth, MA)
- moments ago
- New Bedford, MA (22 miles from Plymouth, MA)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Store Customer Service Specialist (Portuguese)
- Falmouth, MA (20 miles from Plymouth, MA)
- 10 hours ago
- Falmouth, MA (20 miles from Plymouth, MA)
- 10 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Hyannis, MA (23 miles from Plymouth, MA)
- 11 hours ago
- Hyannis, MA (23 miles from Plymouth, MA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store Customer Service Specialist
- East Falmouth, MA (19 miles from Plymouth, MA)
- 14 hours ago
- East Falmouth, MA (19 miles from Plymouth, MA)
- 14 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Bilingual Store Customer Service Specialist (Portuguese)
- East Falmouth, MA (19 miles from Plymouth, MA)
- 2 days ago
- East Falmouth, MA (19 miles from Plymouth, MA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Abington, MA (23 miles from Plymouth, MA)
- 4 days ago
- Abington, MA (23 miles from Plymouth, MA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
AY25-26 Customer Relations Specialist (Work Study)
- Bridgewater, MA (18 miles from Plymouth, MA)
- 4 days ago
- Bridgewater, MA (18 miles from Plymouth, MA)
- 4 days ago
AY25-26 Customer Relations Specialist (Work Study) Posting Details Position Information TitleAY25-26 Customer Relations Specialist (Work Study) Position Description University Events (UE) follows...
- Fairhaven, MA (20 miles from Plymouth, MA)
- 5 days ago
- Fairhaven, MA (20 miles from Plymouth, MA)
- 5 days ago
VCA Capeway Animal Hospital is seeking an experienced Client Service Representative to join our team. Compensation: $18 - $20 / hour based on experience and skill set. Potential Schedule: Closing...
Client Service Representative, NEAMC
- West Bridgewater, MA (22 miles from Plymouth, MA)
- 7 days ago
- West Bridgewater, MA (22 miles from Plymouth, MA)
- 7 days ago
Join Our Team as a Client Service Representative at New England Animal Medical Center! Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic...
Showroom Customer Service Representative
- Mashpee, MA (19 miles from Plymouth, MA)
- 8 days ago
- Mashpee, MA (19 miles from Plymouth, MA)
- 8 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
- Barnstable, MA (21 miles from Plymouth, MA)
- 8 days ago
- Barnstable, MA (21 miles from Plymouth, MA)
- 8 days ago
Unifi Customer Service Agents are the first line of defense for ourcustomers! This is a customer-facing role, providing first-classcustomer service to everyone. You are friendly, outgoing, and...
Bilingual Customer Account Representative
- New Bedford, MA (22 miles from Plymouth, MA)
- 8 days ago
- New Bedford, MA (22 miles from Plymouth, MA)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
AY25-26 Customer Relations Specialist (Non-Work Study)
- Bridgewater, MA (18 miles from Plymouth, MA)
- 9 days ago
- Bridgewater, MA (18 miles from Plymouth, MA)
- 9 days ago
University Events (UE) follows university priorities to plan, support, and execute meetings, events, and programs on campus. A one-stop shop operation, University Events coordinates the efforts of...
Demographic Data for Plymouth, MA
Moving to Plymouth, MA? Find some basic demographic data about Plymouth, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Plymouth, MA
Highest Education Level
Customer Service Representatives in Plymouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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