Customer Service Representative Jobs in Plymouth, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 8 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 8 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Retail Store Specialist (Customer Service/Merchandising) - Part time
- East Bridgewater, MA (19 miles from Plymouth, MA)
- 3 hours ago
- East Bridgewater, MA (19 miles from Plymouth, MA)
- 3 hours ago
Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00 to $17.25 per hour. Compensation for this opportunity is based on candidate experience...
Showroom Customer Service Representative
- Mashpee, MA (19 miles from Plymouth, MA)
- 3 hours ago
- Mashpee, MA (19 miles from Plymouth, MA)
- 3 hours ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Pharmacy Customer Service Associate
- Taunton, MA (24 miles from Plymouth, MA)
- 12 hours ago
- Taunton, MA (24 miles from Plymouth, MA)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Brockton, MA (24 miles from Plymouth, MA)
- 14 hours ago
- Brockton, MA (24 miles from Plymouth, MA)
- 14 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $17.34 per hour - $20.40 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Hyannis, MA (23 miles from Plymouth, MA)
- 19 hours ago
- Hyannis, MA (23 miles from Plymouth, MA)
- 19 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(03779) - 667 Teaticket Hwy
- East Falmouth, MA (19 miles from Plymouth, MA)
- 22 hours ago
- East Falmouth, MA (19 miles from Plymouth, MA)
- 22 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative A
- Hanover, MA (20 miles from Plymouth, MA)
- 1 day ago
- Hanover, MA (20 miles from Plymouth, MA)
- 1 day ago
Benefits: 401(k) matching Bonus based on performance Competitive salary Fast-paced local office of a Home-Improvement Franchise has an opening for a part-time Customer Service Representative....
- Taunton, MA (24 miles from Plymouth, MA)
- 1 day ago
- Taunton, MA (24 miles from Plymouth, MA)
- 1 day ago
Our client is seeking a Temporary Sales Support & Customer Service Administrator in Taunton, MA to join their team! The role will be Monday-Friday, 8:00am-5:00pm (1-hour unpaid break) with a pay...
Customer Service Rep(03775) - 1940 Main St.
- Brockton, MA (24 miles from Plymouth, MA)
- 1 day ago
- Brockton, MA (24 miles from Plymouth, MA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(03068) - 3821 Falmouth Rd
- Barnstable, MA (21 miles from Plymouth, MA)
- 1 day ago
- Barnstable, MA (21 miles from Plymouth, MA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...
Customer Service Rep(03229) - 280 Route 130
- Sandwich, MA (13 miles from Plymouth, MA)
- 2 days ago
- Sandwich, MA (13 miles from Plymouth, MA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03796) - 270 Main St
- Hanson, MA (17 miles from Plymouth, MA)
- 2 days ago
- Hanson, MA (17 miles from Plymouth, MA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Senior Customer Service Representative
- Taunton, MA (24 miles from Plymouth, MA)
- 2 days ago
- Taunton, MA (24 miles from Plymouth, MA)
- 2 days ago
That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers....
Senior Customer Service Representative
- East Taunton, MA (19 miles from Plymouth, MA)
- 3 days ago
- East Taunton, MA (19 miles from Plymouth, MA)
- 3 days ago
That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers....
Demographic Data for Plymouth, MA
Moving to Plymouth, MA? Find some basic demographic data about Plymouth, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Plymouth, MA
Highest Education Level
Customer Service Representatives in Plymouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »