Customer Service Representative Jobs in Westminster, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 62 Jobs

Sub Shop Customer Service

Wegmans Food Markets
Columbia, MD (24 miles from Westminster, MD)
13 hours ago

Columbia, MD (24 miles from Westminster, MD)
13 hours ago

Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other...

In Person

Pro Customer Service/Sales

Home Depot
Frederick, MD (19 miles from Westminster, MD)
1 day ago

Frederick, MD (19 miles from Westminster, MD)
1 day ago

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...

In Person

Customer Service Representative - The Mall in Columbia

Nordstrom Inc.
Columbia, MD (24 miles from Westminster, MD)
2 days ago

Columbia, MD (24 miles from Westminster, MD)
2 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

In Person

Health Insurance Specialist (Education, Outreach, & Customer Service)

Centers for Medicare & Medicaid Services
Woodlawn, MD (21 miles from Westminster, MD)
2 days ago

Woodlawn, MD (21 miles from Westminster, MD)
2 days ago

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications (OC), Creative Services Group, Division of...

In Person

Customer Service Representative

U-Haul
Woodlawn, MD (21 miles from Westminster, MD)
2 days ago

Woodlawn, MD (21 miles from Westminster, MD)
2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Call/Contact Center Customer Service Rep

ASRC Federal
Gettysburg, PA (23 miles from Westminster, MD)
6 days ago

Gettysburg, PA (23 miles from Westminster, MD)
6 days ago

Join our team and discover why we are a top veteran employer and Certified Great Place to Work™ A SRC Federal Technology Solutions LLC, a subsidiary of ASRC Federal, is seeking a Customer Service Representative...

In Person

Customer Service Representatives/Cashiers

High's of Baltimore, LLC
Parkton, MD (17 miles from Westminster, MD)
6 days ago

Parkton, MD (17 miles from Westminster, MD)
6 days ago

Customer Service Representatives/Cashiers Are you looking forward to making $$ working a Full-Time and/or a Part-Time job?...

In Person

Customer Service - Self Storage Manager

Public Storage
Ellicott City, MD (22 miles from Westminster, MD)
7 days ago

Ellicott City, MD (22 miles from Westminster, MD)
7 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Advocate

Safelite AutoGlass
Frederick, MD (19 miles from Westminster, MD)
7 days ago

Frederick, MD (19 miles from Westminster, MD)
7 days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

In Person

PT Customer Service Leader

Food Lion
Frederick, MD (19 miles from Westminster, MD)
11 days ago

Frederick, MD (19 miles from Westminster, MD)
11 days ago

Search for more jobs PT Customer Service Leader Posting Date: 01/27/2026 Frederick, MD APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 218013 Address:...

In Person Part Time

Customer Service Associate

Walgreen Company
Phoenix, MD (22 miles from Westminster, MD)
12 days ago

Phoenix, MD (22 miles from Westminster, MD)
12 days ago

.* Communicator* Trustworthy* Efficient* Helpful* Responsible* Multi-taskerOur Customer Service Representatives are the ones on the front lines; they know what our customers' wants and needs are.Trini...

In Person

Customer Service Representative III

1008 Amynta Agency Inc
Cockeysville, MD (17 miles from Westminster, MD)
12 days ago

Cockeysville, MD (17 miles from Westminster, MD)
12 days ago

We are currently hiring for the position of Customer Service Representative III (Call Center Rep) at our Hunt Valley, MD location....

In Person

Customer Service Representative

Regency Furniture
Columbia, MD (24 miles from Westminster, MD)
13 days ago

Columbia, MD (24 miles from Westminster, MD)
13 days ago

Customer Service Representative Full-Time Career Opportunities Ready to be a cornerstone of success?...

In Person

Customer Service Advisor 1 - Arbutus

WesBanco
Catonsville, MD (23 miles from Westminster, MD)
15 days ago

Catonsville, MD (23 miles from Westminster, MD)
15 days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

In Person

Customer Service Advisor 1- Mount Airy

WesBanco
Mount Airy, MD (15 miles from Westminster, MD)
15 days ago

Mount Airy, MD (15 miles from Westminster, MD)
15 days ago

In Person

View all 62 jobs

Demographic Data for Westminster, MD

Moving to Westminster, MD? Find some basic demographic data about Westminster, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Westminster, MD

Local

National

Total Population

59,501

Number of Businesses

1,566

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Westminster, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Westminster, MD offer the following education background

Bachelor's Degree

31.6%

High School or GED

26.1%

Associate's Degree

16.4%

Vocational Degree or Certification

12.9%

Master's Degree

8.2%

Some College

2.9%

Doctorate Degree

1.0%

Some High School

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Westminster, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »