Customer Service Representative Jobs in Westminster, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 86 Jobs

Automotive Service Advisor / Customer Service

Frederick, MD (19 miles from Westminster, MD)
moments ago

Frederick, MD (19 miles from Westminster, MD)
moments ago

Experienced Automotive Service Advisors Needed... Great Benefits! No Weekends! How was your week? Ours was GREAT!!!! We are interviewing experienced automotive service advisors! We are a very busy...

Customer Service Representative

Baltimore, MD (24 miles from Westminster, MD)
1 day ago

Baltimore, MD (24 miles from Westminster, MD)
1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Tailor

Randallstown, MD (15 miles from Westminster, MD)
1 day ago

Randallstown, MD (15 miles from Westminster, MD)
1 day ago

The Customer Service Tailor is responsible for hand stitching, embellishing, finishing, handling and packaging garments while also serving as the first point of contact for clients. This role...

Customer Service Associate - Temporary

Phoenix, MD (22 miles from Westminster, MD)
2 days ago

Phoenix, MD (22 miles from Westminster, MD)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

Lutherville, MD (20 miles from Westminster, MD)
2 days ago

Lutherville, MD (20 miles from Westminster, MD)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate I

Taneytown, MD (12 miles from Westminster, MD)
2 days ago

Taneytown, MD (12 miles from Westminster, MD)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Littlestown, PA (15 miles from Westminster, MD)
2 days ago

Littlestown, PA (15 miles from Westminster, MD)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate

Towson, MD (21 miles from Westminster, MD)
2 days ago

Towson, MD (21 miles from Westminster, MD)
2 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Seasonal Customer Service $20 Per Hour Windsor Mill, MD

Windsor Mill, MD (18 miles from Westminster, MD)
3 days ago

Windsor Mill, MD (18 miles from Westminster, MD)
3 days ago

Seasonal Customer Service | $20 Per Hour | Windsor Mill, MD Location: Windsor Mill, MD, United States Job ID: 16370 Date Posted: Aug 15, 2025 Job Description Get Involved! Are you looking for a...

Utility Worker IV - Public Works, Bureau of Utilities, Customer Service Division

Columbia, MD (24 miles from Westminster, MD)
4 days ago

Columbia, MD (24 miles from Westminster, MD)
4 days ago

Howard County: Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan...

Eyewear Customer Service/Sales Advisor

Frederick, MD (19 miles from Westminster, MD)
4 days ago

Frederick, MD (19 miles from Westminster, MD)
4 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Eyewear Customer Service/Sales Advisor Part Time

Frederick, MD (19 miles from Westminster, MD)
4 days ago

Frederick, MD (19 miles from Westminster, MD)
4 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Representative

Reisterstown, MD (11 miles from Westminster, MD)
5 days ago

Reisterstown, MD (11 miles from Westminster, MD)
5 days ago

Mercedes-Benz Certified Collision repair facility is looking for a full-time Customer Service Representative....

Branch Member Service Representative I/II

Clarksville, MD (24 miles from Westminster, MD)
6 days ago

Clarksville, MD (24 miles from Westminster, MD)
6 days ago

$1000 Signing Bonus effective 1/20/2024 Note: All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO AND exceptionally low premiums for all other PPO...

Customer Service Associate I

New Oxford, PA (23 miles from Westminster, MD)
6 days ago

New Oxford, PA (23 miles from Westminster, MD)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

View all 86 jobs

Demographic Data for Westminster, MD

Moving to Westminster, MD? Find some basic demographic data about Westminster, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Westminster, MD

Local

National

Total Population

59,501

Number of Businesses

1,566

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Westminster, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Westminster, MD offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Westminster, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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