Customer Service Representative Jobs in Ames, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Ellsworth, IA (20 miles from Ames, IA)
- 27 days ago
- Ellsworth, IA (20 miles from Ames, IA)
- 27 days ago
Req ID: 459054 Address: 1400 Industrial Park Road Ellsworth, IA, 50075 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Retail Customer Service Associate
- Ankeny, IA (21 miles from Ames, IA)
- 2 hours ago
- Ankeny, IA (21 miles from Ames, IA)
- 2 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative (Part-time)
- Ankeny, IA (21 miles from Ames, IA)
- 2 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 2 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Customer Service Operations Coordinator (Full-Time)
- Johnston, IA (22 miles from Ames, IA)
- 6 days ago
- Johnston, IA (22 miles from Ames, IA)
- 6 days ago
Child Serve is looking for a Customer Service Operations Coordinator to provide administrative support to our staff, families, and visitors. The ideal person will be energetic, have excellent...
Pharmacy Customer Service Associate
- Ankeny, IA (21 miles from Ames, IA)
- 11 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Retail Sales Associate / Customer Service
- Ankeny, IA (21 miles from Ames, IA)
- 12 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 12 days ago
Who We Are Looking For: We are looking for Motivated Associates who enjoy working with people and solving problems. New Assoicate must be availalbe mornings and afternoons. Customer service is our...
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 12 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 12 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
- Johnston, IA (22 miles from Ames, IA)
- 15 days ago
- Johnston, IA (22 miles from Ames, IA)
- 15 days ago
The Customer Care Representative is primarily responsible for "meeting or exceeding customer expectations" by providing service to current and prospective customers. Answer phones to respond to...
- Nevada, IA (7 miles from Ames, IA)
- 15 days ago
- Nevada, IA (7 miles from Ames, IA)
- 15 days ago
Job Title: Customer Service Rep Work Mode: Remote in TX, NV, AZ About SCAN SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the...
Invite a friend Job Description: TS Bank is seeking to hire a Client Service Representative. This role is responsible for, but not limited to, processing transactions for clients; providing...
Inbound Customer Service Representative & Outbound Collector
- Ankeny, IA (21 miles from Ames, IA)
- 24 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 24 days ago
Inbound Customer Service Representative & Outbound Collector Aleron United States, Iowa, Ankeny 2301 Southeast Creekview Drive (Show on map) Jun 07, 2025 Description Are you an Inbound Customer Service...
Customer Support Representative II
- Johnston, IA (22 miles from Ames, IA)
- 28 days ago
- Johnston, IA (22 miles from Ames, IA)
- 28 days ago
Customer Support Representative II#25-66144 $16.89-$18.92 per hour Johnston, IA All On-site Job Description Our Client, an Agriculture Products company, is looking for a Customer Support...
Customer Service Rep(01725) - 1002 National Dr
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Customer Service & Logistics Coordinator
- Boone, IA (14 miles from Ames, IA)
- 30+ days ago
- Boone, IA (14 miles from Ames, IA)
- 30+ days ago
Customer Service & Logistics Coordinator Customer Service & Logistics Coordinator locations Boone, Iowa time type Full time posted on Posted 3 Days Ago job requisition id R3321 Proliant Health &...
Demographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ames, IA
Highest Education Level
Customer Service Representatives in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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