Customer Service Representative Jobs in Ames, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part-time Customer Service Representative
- Mom's Meals
- Ankeny, IA (21 miles from Ames, IA)
- 1 day ago
- Ankeny, IA (21 miles from Ames, IA)
- 1 day ago
The Part-time Customer Service Representative serves as the front line to our customers placing meal orders....
In Person Part TimeCustomer Service Representative Mortgage Escrow
- Iowa Bankers Mortgage Corporation
- Johnston, IA (22 miles from Ames, IA)
- 2 days ago
- Johnston, IA (22 miles from Ames, IA)
- 2 days ago
Description Role Definition: Assists in the Escrow area by performing the following duties. Essential Duties and Responsibilities Daily Duties: I. Individual Escrow Analysis Perform individual...
In PersonExecutive Assistant, Customer Service & Planning and Digital Transformation & Productivity
- Coca-Cola European Partners plc
- Madrid, IA (14 miles from Ames, IA)
- 4 days ago
- Madrid, IA (14 miles from Ames, IA)
- 4 days ago
Executive Assistant - Customer Service & Planning and Digital Transformation & Productivity, Spain What do you become a part of: This role will be supporting two VP's in Customer Service &...
In PersonCustomer Service Representative
- Mom's Meals
- Ankeny, IA (21 miles from Ames, IA)
- 5 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 5 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
In PersonCustomer Service Representative
- Aston Carter
- Johnston, IA (22 miles from Ames, IA)
- 6 days ago
- Johnston, IA (22 miles from Ames, IA)
- 6 days ago
Customer Service Representative Job Description The Customer Service Representative provides exceptional support to customers and vendors by responding to inquiries via phone, email, and chat in a call...
Hybrid ContractCustomer Service Representative - Bark Avenue
- Best Friends Pet Care
- Ankeny, IA (21 miles from Ames, IA)
- 7 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 7 days ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
In Person- Planet Fitness
- Ankeny, IA (21 miles from Ames, IA)
- 8 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 8 days ago
Job DetailsJob Location: Ankeny ANK - Ankeny, IA 50022Position Type: Full-Time/Part-TimeJob Category: Customer Service Job Summary Responsible for new member sales and creating a positive member...
In PersonCustomer Service Rep(01724) - 110 N Ankeny Blvd
- Domino's Pizza
- Ankeny, IA (21 miles from Ames, IA)
- 13 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 13 days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Ankeny, IA (21 miles from Ames, IA)
- 14 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 14 days ago
The individual selected for this role will be expected to work at Store #1234, located at: 817 E. 1st St., Ankeny, IA 50021 This is a Full-Time job Starting Pay: $18.50/hr OR based on relevant...
In PersonE-Commerce Customer Support Representative
- ICONMA, LLC
- Johnston, IA (22 miles from Ames, IA)
- 14 days ago
- Johnston, IA (22 miles from Ames, IA)
- 14 days ago
Center experience 6+ months experience with customer service / support experience Efficient researching / troubleshooting skills Excellent written and verbal communication skills Speak with confidence...
In PersonCustomer Service / Lot Attendant
- U-Haul
- Ankeny, IA (21 miles from Ames, IA)
- 19 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 19 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative
- ICONMA, LLC
- Johnston, IA (22 miles from Ames, IA)
- 19 days ago
- Johnston, IA (22 miles from Ames, IA)
- 19 days ago
Customer Service Representative#26-13790 $15.00-$19.50 per hour Johnston, IA All On-site Job Description Our Client, an Agriculture Products company, is looking for a Customer Service Representative...
In PersonDanfoss is seeking a Customer Service Representative to join our team....
In PersonCareer paths start between $14.50 and $15/hr with 40 hour work weeks. To qualify for this position, you must live in Iowa. Why start building your career at Afni? We believe in you and invest in...
RemoteYOUR PASSION QC Supply is looking for a Customer Service Representative....
In PersonDemographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ames, IA
Highest Education Level
Customer Service Representatives in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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