Customer Service Representative Jobs in Ames, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Specialist
- Ankeny, IA (21 miles from Ames, IA)
- 3 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 3 days ago
The individual selected for this role will be expected to work at Store #721101, located at: 2120 NE 36th Street, Ankeny, IA 50021. This is a Part-Time job. Starting Pay: $16.26/hr or based on...
- Ankeny, IA (21 miles from Ames, IA)
- 3 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Representative II - Customer Support
- Johnston, IA (22 miles from Ames, IA)
- 5 days ago
- Johnston, IA (22 miles from Ames, IA)
- 5 days ago
Customer Support Representative II - Customer Support#25-56715 $18.24-$19.29 per hour Johnston, IA All On-site Job Description Major Purpose Provides information/solutions as frontline support to...
Customer Support Representative
- Johnston, IA (22 miles from Ames, IA)
- 7 days ago
- Johnston, IA (22 miles from Ames, IA)
- 7 days ago
Customer Support Representative Location: Johnston, IA Duration: 36 months on W2 contract PRIMARY RESPONSIBILTIES: The ISG R4 (Region 4) support team provides front-line technical...
Customer Support Representative
- Johnston, IA (22 miles from Ames, IA)
- 10 days ago
- Johnston, IA (22 miles from Ames, IA)
- 10 days ago
Company: Kelly Services Location: Johnston, IA Career Level: Associate Industries: Recruitment Agency, Staffing, Job Board Description Job Title: Customer Support Representative Pay Rate: $20.00ph...
Customer Support Representative
- Johnston, IA (22 miles from Ames, IA)
- 10 days ago
- Johnston, IA (22 miles from Ames, IA)
- 10 days ago
Job Title: Customer Support Representative Pay Rate: $20.00ph (With retention and service bonus after 6,12, and 18 months of service) Hours : An 8 hour shift between 7am 7pm CT Location: Johnston,...
Retail Customer Service Cashier
- Ellsworth, IA (20 miles from Ames, IA)
- 11 days ago
- Ellsworth, IA (20 miles from Ames, IA)
- 11 days ago
Req ID: 459054 Address: 1400 Industrial Park Road Ellsworth, IA, 50075 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Job Details Job Title: Sales and Customer Care Specialist Location: Hybrid/Partial Remote, Ames, IA, Midwest United States, USA Company: PigCHAMP Industry Sector: Agribusiness Industry Type:...
Customer Support Specialist (AgVision)
- Ankeny, IA (21 miles from Ames, IA)
- 13 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 13 days ago
The company where you can make an impact and bring value. Job Summary: AgVision is an industry leader in developing powerful software and technology solutions for agribusiness.At AgVision, we have...
Customer Service Associate - Dinner/Close Shift
- Johnston, IA (22 miles from Ames, IA)
- 13 days ago
- Johnston, IA (22 miles from Ames, IA)
- 13 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Support Representatives (Onsite)
- Johnston, IA (22 miles from Ames, IA)
- 15 days ago
- Johnston, IA (22 miles from Ames, IA)
- 15 days ago
Customer Support Representatives (Onsite) Kelly - 3.8 Johnston, IA Job Details Full-time $18 - $20 an hour 17 hours ago Benefits Paid holidays Disability insurance Health insurance Dental...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Support Representatives (Onsite)
- Johnston, IA (22 miles from Ames, IA)
- 16 days ago
- Johnston, IA (22 miles from Ames, IA)
- 16 days ago
Finding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking a Customer Support Representative to work at a premier client, John Deere, in Johnston, IA. Sound...
- Ankeny, IA (21 miles from Ames, IA)
- 23 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 23 days ago
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Demographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ames, IA
Highest Education Level
Customer Service Representatives in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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