Customer Service Representative Jobs in Zionsville, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68
- Whitestown, IN (4 miles from Zionsville, IN)
- 30+ days ago
- Whitestown, IN (4 miles from Zionsville, IN)
- 30+ days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 8
- Indianapolis, IN (17 miles from Zionsville, IN)
- 30+ days ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 30+ days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
Full or Part Time Customer Service Team Member 35
- Zionsville, IN
- 23 days ago
- Zionsville, IN
- 23 days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35
- Zionsville, IN
- 30+ days ago
- Zionsville, IN
- 30+ days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
Full or Part-Time Customer Service Team Member 72
- Noblesville, IN (18 miles from Zionsville, IN)
- 9 days ago
- Noblesville, IN (18 miles from Zionsville, IN)
- 9 days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Bilingual Customer Service Representative - Indianapolis
- Indianapolis, IN (17 miles from Zionsville, IN)
- 18 days ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 18 days ago
Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN (17 miles from Zionsville, IN)
- 17 days ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 17 days ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN (17 miles from Zionsville, IN)
- 18 days ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 18 days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN (17 miles from Zionsville, IN)
- 23 days ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 23 days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Senior Customer Service Representative
- Indianapolis, IN (17 miles from Zionsville, IN)
- 17 hours ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 17 hours ago
**Position Summary** This position is for a Senior Customer Service Representative with American Health Holdings Medical Management Customer Service Department....
Customer Service Representative (Change of Agent) Remote USA R0049353
- Indianapolis, IN (17 miles from Zionsville, IN)
- 17 hours ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 17 hours ago
Customer Service Representative (Change of Agent) Remote USA R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of Agent)*...
Senior Customer Support Representative
- Indianapolis, IN (17 miles from Zionsville, IN)
- 17 hours ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 17 hours ago
Company :** Highmark Inc. **Job Description :** **GENERAL OVERVIEW:** Provides new and existing customers with the best possible service in relation to billing inquiries, service requests,...
Associate Customer Service Representative
- Indianapolis, IN (17 miles from Zionsville, IN)
- 17 hours ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 17 hours ago
Company :** United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers...
Customer Service Representative - PT
- Indianapolis, IN (17 miles from Zionsville, IN)
- 1 day ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 1 day ago
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Associate - Indianapolis
- Indianapolis, IN (17 miles from Zionsville, IN)
- 1 day ago
- Indianapolis, IN (17 miles from Zionsville, IN)
- 1 day ago
Customer Service Associate - Indianapolis Indiana Farm Bureau Insurance - 3.6 Indianapolis, IN Job Details Full-time Estimated: $38.7K - $50.7K a year 5 hours ago Benefits 401(k) matching...
Demographic Data for Zionsville, IN
Moving to Zionsville, IN? Find some basic demographic data about Zionsville, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Zionsville, IN
Highest Education Level
Customer Service Representatives in Zionsville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Baking
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Telephone Skills
- Decision Making
- Listening
- Retail
- Friendliness
- High School Diploma
- Driving
- Flexibility
- Filing
- English
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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