Customer Service Representative Jobs in Zionsville, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 166 Jobs

Licensed Customer Service Representative

Liberty Mutual Insurance
Indianapolis, IN (17 miles from Zionsville, IN)
8 days ago

Liberty Mutual Insurance
Indianapolis, IN (17 miles from Zionsville, IN)
8 days ago

Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...

Remote Work

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24

Indianapolis, IN (17 miles from Zionsville, IN)
16 days ago

Indianapolis, IN (17 miles from Zionsville, IN)
16 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24 1219 N Meridian St, Indianapolis, IN 46204, USA Req #39 Monday, April 14, 2025 Full-Time or Part-Time Day Team Member At...

Full or Part-Time Customer Service Team Member 50

Fishers, IN (23 miles from Zionsville, IN)
30+ days ago

Fishers, IN (23 miles from Zionsville, IN)
30+ days ago

Full or Part-Time Customer Service Team Member 50 11650 Exit 5 Pkwy, Fishers, IN 46037, USA Req #85 Wednesday, January 1, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68

Whitestown, IN (4 miles from Zionsville, IN)
45+ days ago

Whitestown, IN (4 miles from Zionsville, IN)
45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Customer Service Team Member 29

Carmel, IN (5 miles from Zionsville, IN)
30+ days ago

Carmel, IN (5 miles from Zionsville, IN)
30+ days ago

Full or Part-Time Customer Service Team Member 29 1250 S Rangeline Rd, Carmel, IN 46032, USA Req #11 Sunday, February 23, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44

Brownsburg, IN (9 miles from Zionsville, IN)
2 days ago

Brownsburg, IN (9 miles from Zionsville, IN)
2 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44 1275 N Green St, Brownsburg, IN 46112, USA Req #63 Monday, February 17, 2025 Full-Time or Part-Time Day Team Member At...

Full or Part-Time Customer Service Team Member 19

Indianapolis, IN (17 miles from Zionsville, IN)
23 hours ago

Indianapolis, IN (17 miles from Zionsville, IN)
23 hours ago

Full or Part-Time Customer Service Team Member 19 6221 N Keystone Ave, Indianapolis, IN 46220, USA Req #30 Tuesday, May 7, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 10

Indianapolis, IN (17 miles from Zionsville, IN)
23 hours ago

Indianapolis, IN (17 miles from Zionsville, IN)
23 hours ago

Full or Part-Time Customer Service Team Member 10 3345 W 86th St, Indianapolis, IN 46268, USA Req #7 Sunday, March 23, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....

Full or Part- Time Customer Service Team Member 57

Speedway, IN (13 miles from Zionsville, IN)
23 hours ago

Speedway, IN (13 miles from Zionsville, IN)
23 hours ago

Full or Part- Time Customer Service Team Member 57 2505 Founders Sq Dr, Speedway, IN 46224, USA Req #76 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 11

Indianapolis, IN (17 miles from Zionsville, IN)
23 hours ago

Indianapolis, IN (17 miles from Zionsville, IN)
23 hours ago

Full or Part-Time Customer Service Team Member 11 10229 E Washington St, Indianapolis, IN 46229, USA Req #18 Friday, March 14, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 22

Plainfield, IN (21 miles from Zionsville, IN)
23 hours ago

Plainfield, IN (21 miles from Zionsville, IN)
23 hours ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 22 2674 E Main St, Plainfield, IN 46168, USA Req #33 Monday, February 17, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Customer Service Team Member 9

Indianapolis, IN (17 miles from Zionsville, IN)
23 hours ago

Indianapolis, IN (17 miles from Zionsville, IN)
23 hours ago

Full or Part-Time Customer Service Team Member 9 8230 US 31 S, Indianapolis, IN 46227, USA Req #13 Thursday, March 13, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....

Customer Service Representative - PT

Indianapolis, IN (17 miles from Zionsville, IN)
8 hours ago

Indianapolis, IN (17 miles from Zionsville, IN)
8 hours ago

$16.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Bilingual FHA Mortgage Origination - Customer Service Representative - Indianapolis

Indianapolis, IN (17 miles from Zionsville, IN)
8 hours ago

Indianapolis, IN (17 miles from Zionsville, IN)
8 hours ago

As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...

FHA Mortgage Origination - Customer Service Representative - Indianapolis

Indianapolis, IN (17 miles from Zionsville, IN)
8 hours ago

Indianapolis, IN (17 miles from Zionsville, IN)
8 hours ago

To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....

View all 166 jobs

Demographic Data for Zionsville, IN

Moving to Zionsville, IN? Find some basic demographic data about Zionsville, IN below.

Median Age

Average Household Income

Home Value vs Household Income in Zionsville, IN

Local

National

Total Population

33,969

Number of Businesses

925

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Zionsville, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Zionsville, IN offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Zionsville, IN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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