Customer Service Representative Jobs in Indiana
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN
- 11 days ago
- Circle Buick GMC Hummer EV
- Highland, IN
- 11 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Bilingual Retail Customer Service Specialist (Spanish)
- Indianapolis, IN
- 4 days ago
- Indianapolis, IN
- 4 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Description Ideal candidate will have a proven track record of success selling hospice. Territory: Corydon, Georgetown, Floyds Knobs and some of New Albany, IN As an Account Liaison, you will be...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68
- Whitestown, IN
- 21 days ago
- Whitestown, IN
- 21 days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53
- Saint John, IN
- 30+ days ago
- Saint John, IN
- 30+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53 9705 Wicker Ave, St John, IN 46373, USA Req #35 Monday, January 13, 2025 Full-Time or Part-Time Day Team Member At Crew...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59
- McCordsville, IN
- 30+ days ago
- McCordsville, IN
- 30+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59 6963 W Broadway, McCordsville, IN 46055, USA Req #83 Friday, February 7, 2025 Full-Time or Part-Time Day Team Member At...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35
- Zionsville, IN
- 30+ days ago
- Zionsville, IN
- 30+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #57 Saturday, December 21, 2024 Full-Time or Part-Time Day Team Member...
Full Time Customer Service Team Member 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #176 Tuesday, February 18, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
Full Time Customer Service Team Member 11650 Exit 5 Pkwy, Fishers, IN 46037, USA Req #190 Friday, January 17, 2025 Full-Time Team Member At Crew Carwash, our Purpose is to Create Smiles and...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51
- Valparaiso, IN
- 19 days ago
- Valparaiso, IN
- 19 days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Tuesday, January 28, 2025 Full-Time or Part-Time Day Team Member At...
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Full or Part-Time Customer Service Team Member 11
- Indianapolis, IN
- 9 days ago
- Indianapolis, IN
- 9 days ago
Full or Part-Time Customer Service Team Member 11 10229 E Washington St, Indianapolis, IN 46229, USA Req #18 Friday, March 14, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
Full or Part-Time Customer Service Team Member 9
- Indianapolis, IN
- 10 days ago
- Indianapolis, IN
- 10 days ago
Full or Part-Time Customer Service Team Member 9 8230 US 31 S, Indianapolis, IN 46227, USA Req #13 Thursday, March 13, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....
Full or Part-Time Customer Service Team Member 47
- Bloomington, IN
- 25 days ago
- Bloomington, IN
- 25 days ago
Full or Part-Time Customer Service Team Member 47 3430 W 3rd St, Bloomington, IN 47404, USA Req #77 Friday, March 21, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....
Full or Part-Time Customer Service Team Member 5
- Indianapolis, IN
- 25 days ago
- Indianapolis, IN
- 25 days ago
Full or Part-Time Customer Service Team Member 5 8252 Kelly Ln, Indianapolis, IN 46250, USA Req #9 Friday, March 21, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Indiana
Highest Education Level
Customer Service Representatives in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- First In, First Out
- Order Entry
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Scanning
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Friendliness
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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