Customer Service Representative Jobs in Indiana
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN
- 1 day ago
- Circle Buick GMC Hummer EV
- Highland, IN
- 1 day ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Client Service Advisor (Hybrid)
- General Insurance Services
- Michigan City, IN
- 4 days ago
- General Insurance Services
- Michigan City, IN
- 4 days ago
The CSA responds to incoming telephone calls, emails and postal mail in addition to quoting and processing applications of new/rewrite business and manages the renewal review process in an...
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Indianapolis, IN
- 5 days ago
- Liberty Mutual Insurance
- Indianapolis, IN
- 5 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote Work
Customer Service Representative
- Multi-Color Corporation
- Scottsburg, IN
- 12 days ago
- Multi-Color Corporation
- Scottsburg, IN
- 12 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
7144 - Indianapolis - 9750 N Gray Rd, Indianapolis, Indiana, 46280 CarMax, the way your career should be! Driven by the desire to provide an iconic customer experience At CarMax, we ensure...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68
- Whitestown, IN
- 45+ days ago
- Whitestown, IN
- 45+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...
Full or Part-Time Customer Service Team Member 1805 Troxel Dr, Lafayette, IN 47909, USA Req #28 Tuesday, February 11, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....
Full or Part-Time Customer Service Team Member 29 1250 S Rangeline Rd, Carmel, IN 46032, USA Req #11 Sunday, February 23, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
Req ID: 458857 Address: 2201 CR 17 Elkhart, IN, 46528 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Full or Part-Time Customer Service Team Member 52
- Greenwood, IN
- 15 days ago
- Greenwood, IN
- 15 days ago
Full or Part-Time Customer Service Team Member 52 1151 S Park Dr, Greenwood, IN 46143, USA Req #70 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN
- 13 days ago
- Indianapolis, IN
- 13 days ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
Bilingual FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN
- 13 days ago
- Indianapolis, IN
- 13 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Indiana
Highest Education Level
Customer Service Representatives in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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