Customer Service Representative Remote & Hybrid Only Jobs in Illinois
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Home Improvement - Work from home
- Mr. Handyman
- Oak Park, IL
- 1 hour ago
- Oak Park, IL
- 1 hour ago
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman were growing our team so we can continue to be one of the most...
RemoteRemote Customer Service Rep - Starting Monday, July 13, 2026
- Transworld Systems Inc.
- Belleville, IL
- 1 day ago
- Belleville, IL
- 1 day ago
Come join our thriving team as a Remote Customer Service Representative!...
RemoteCustomer Service Representative, Operations
- Fresenius Kabi
- Lake Zurich, IL
- 1 day ago
- Lake Zurich, IL
- 1 day ago
The Customer Service Representative, Operations is responsible for delivering exceptional customer service by serving as a key point of contact for customer inquiries, issue resolution, and transactional...
HybridRemote Customer Service Rep. - $28/hour + $2,500 Sign-On Bonus
- Chicago, IL
- 1 day ago
- Chicago, IL
- 1 day ago
Remote Customer Service - $28/hour + Commission & Sign-On Bonus Overview: Most companies are one OSHA inspection away from serious problems. They just dont realize it yet. Raincoat Claims...
RemoteCustomer Service and Rebate Processing Team Supervisor
- Nexant
- Chicago, IL
- 2 days ago
- Chicago, IL
- 2 days ago
Requirements A high school diploma or equivalency is required 2+ years previous Customer Service / Call Center experience required Demonstrated proficiency in Microsoft Office programs, specifically...
Remoteat Fuji Film in Springfield, Illinois, United States Job Description Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service...
RemoteCustomer Service Call Representative
- Pace Bus Company
- Bridgeview, IL
- 3 days ago
- Bridgeview, IL
- 3 days ago
at Pace Bus Company in Brideview, Illinois, United States Job Description Job Description: Under the direction of the Supervisor of Customer Relations, the Customer Relations Call Representative...
Hybrid Part TimeCustomer Service Specialist Location: Cary, IL Pay: $20 - $25 an hour A highly reputable manufacturing company is looking for a Customer Service Specialist to join their team! This role includes a...
Hybrid ContractAt Bump Boxes, we are passionate about our mission: making Mom's life easier. We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond. We take care of...
RemoteClarity Partners is seeking a Customer Service Representative local to Chicago, IL....
HybridVantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in...
RemoteManager - PFS Customer Service and Cash Applications
- Dayton Children's Hospital
- Ohio, IL
- 4 days ago
- Ohio, IL
- 4 days ago
Facility: Work from Home - Hybrid - Ohio Department: HIM/ Revenue Integrity Schedule: Full time Hours: 40 Job Details: The Patient Financial Services Manager for customer service and cash...
RemoteCustomer Service Representative Location: Remote - United States Department: Call Center Workplace Type: Fully remote Reporting To: Kimberly Castillo-Cisneros Compensation: $16.00 / hour Customer Service...
RemoteRemote Travel Customer Service Representative (Work From Anywhere)?? We are expanding our team and looking for motivated individuals to join as Remote Travel Customer Service Representative....
RemoteCustomer Service Representative--Chicago, Illinois
- OPC Pest Services
- Antioch, IL
- 6 days ago
- Antioch, IL
- 6 days ago
W e're searching for our next Customer Service Representative and i f you're looking for competitive wages and you embrace an engaged, team-centered work environment as you work to assist technicians...
RemoteDemographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Illinois
Highest Education Level
Customer Service Representatives in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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