Customer Service Representative Jobs in Schaumburg, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Representative (Lead Receptionist)
- Chicago, IL (23 miles from Schaumburg, IL)
- 1 hour ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 1 hour ago
Companion Animal Hospital of Wicker Park has an opportunity for a Lead Customer Service Representative (Lead Receptionist) to join our team!...
Customer Service Representative II
- Northlake, IL (12 miles from Schaumburg, IL)
- 1 hour ago
- Northlake, IL (12 miles from Schaumburg, IL)
- 1 hour ago
Qualifications Education & Experience Minimum High School or GED Minimum 2 year of extensive computer and order entry experience Preferred 3 year call center experience Preferred 3 year previous customer...
Remote WorkCustomer Service Representative
- Carol Stream, IL (8 miles from Schaumburg, IL)
- 1 hour ago
- Carol Stream, IL (8 miles from Schaumburg, IL)
- 1 hour ago
Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...
Remote --- Customer Service Representative
- Oak Brook, IL (17 miles from Schaumburg, IL)
- 11 hours ago
- Oak Brook, IL (17 miles from Schaumburg, IL)
- 11 hours ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Care Representative - Premier Dietary Sup
- Chicago, IL (23 miles from Schaumburg, IL)
- 11 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 11 hours ago
at Silliker, Inc in Chicago, Illinois, United States Job Description Customer Care Representative - Premier Dietary Supplements Salt Lake City Regular MERIEUX NUTRISCIENCES As a trusted partner,...
Customer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (4 miles from Schaumburg, IL)
- 11 hours ago
- Elk Grove Village, IL (4 miles from Schaumburg, IL)
- 11 hours ago
10:30 am to 7 pm Monday through Friday shift Hybrid or Remote What you will do - Under minimal supervision the Customer Service Representative is expected to perform with honesty and integrity instituting...
Remote WorkCustomer Service Representative I
- Warrenville, IL (15 miles from Schaumburg, IL)
- 11 hours ago
- Warrenville, IL (15 miles from Schaumburg, IL)
- 11 hours ago
Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (17 miles from Schaumburg, IL)
- 12 hours ago
- Oak Brook, IL (17 miles from Schaumburg, IL)
- 12 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
- Deerfield, IL (14 miles from Schaumburg, IL)
- 14 hours ago
- Deerfield, IL (14 miles from Schaumburg, IL)
- 14 hours ago
Company Description Starting from $13/Hour Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives....
Customer Service Rep(02710) - 1009 N Northwest Highway
- Park Ridge, IL (12 miles from Schaumburg, IL)
- 14 hours ago
- Park Ridge, IL (12 miles from Schaumburg, IL)
- 14 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Associate Customer Service Representative
- Chicago, IL (23 miles from Schaumburg, IL)
- 15 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 15 hours ago
Key Accountabilities and Responsibilities Serves as a primary point of contact for customers placing orders via multiple communication channels. Responsible for order entry, follow-up, and...
Customer Service Specialist- High Tech Services
- Elmhurst, IL (12 miles from Schaumburg, IL)
- 16 hours ago
- Elmhurst, IL (12 miles from Schaumburg, IL)
- 16 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Representative
- Deerfield, IL (14 miles from Schaumburg, IL)
- 20 hours ago
- Deerfield, IL (14 miles from Schaumburg, IL)
- 20 hours ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkSpanish Bilingual CUSTOMER SERVICE REPRESENTATIVE
- Des Plaines, IL (9 miles from Schaumburg, IL)
- 1 day ago
- Des Plaines, IL (9 miles from Schaumburg, IL)
- 1 day ago
ROLE DESCRIPTION: STATE FARM AGENT is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an Account...
Pharmacy Customer Service Associate
- Gurnee, IL (24 miles from Schaumburg, IL)
- 1 day ago
- Gurnee, IL (24 miles from Schaumburg, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Schaumburg, IL
Moving to Schaumburg, IL? Find some basic demographic data about Schaumburg, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Schaumburg, IL
Highest Education Level
Customer Service Representatives in Schaumburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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