Customer Service Representative Jobs in Schaumburg, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Naperville, IL (18 miles from Schaumburg, IL)
- 10 hours ago
- Naperville, IL (18 miles from Schaumburg, IL)
- 10 hours ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Aurora, IL (19 miles from Schaumburg, IL)
- 3 days ago
- Aurora, IL (19 miles from Schaumburg, IL)
- 3 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Chicago, IL (23 miles from Schaumburg, IL)
- 3 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 3 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Associate - Temporary
- Lemont, IL (24 miles from Schaumburg, IL)
- 3 hours ago
- Lemont, IL (24 miles from Schaumburg, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Naperville, IL (18 miles from Schaumburg, IL)
- 3 hours ago
- Naperville, IL (18 miles from Schaumburg, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer service representative
- Chicago, IL (23 miles from Schaumburg, IL)
- 6 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 6 hours ago
Job Description: You will be the public face of our business as a customer service representative, offering excellent customer service by phone, email, chat, or social media....
Customer Service Representative II
- Palatine, IL (5 miles from Schaumburg, IL)
- 6 hours ago
- Palatine, IL (5 miles from Schaumburg, IL)
- 6 hours ago
Overview The Customer Service Representative II will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination...
- Northbrook, IL (13 miles from Schaumburg, IL)
- 11 hours ago
- Northbrook, IL (13 miles from Schaumburg, IL)
- 11 hours ago
Our client, a growing Distribution firm, located in the Northern suburbs of Chicago seeks a temporary-to-full time Data Entry Clerk to support the Customer Service department. The Data Entry Clerk...
Customer Service Rep - 1373005-4658
- Northbrook, IL (13 miles from Schaumburg, IL)
- 11 hours ago
- Northbrook, IL (13 miles from Schaumburg, IL)
- 11 hours ago
at Beacon Hill Solutions Group, LLC in Northbrook, Illinois, United States Job Description Our client, a growing Distribution firm, located in the Northern suburbs of Chicago seeks a...
- Chicago, IL (23 miles from Schaumburg, IL)
- 11 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 11 hours ago
Client Service Specialist I locations US-IL-Chicago-10 SWacker-3100 time type Full time posted on Posted 3 Days Ago job requisition id JR3819 Join a team that values your ambition and empowers...
Customer Service Rep(02880) - 641 West Golf Road
- Des Plaines, IL (9 miles from Schaumburg, IL)
- 12 hours ago
- Des Plaines, IL (9 miles from Schaumburg, IL)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Experience Coordinator (Per Diem) - Schaumburg, IL
- Schaumburg, IL
- 16 hours ago
- Schaumburg, IL
- 16 hours ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Deerfield, IL (14 miles from Schaumburg, IL)
- 1 day ago
- Deerfield, IL (14 miles from Schaumburg, IL)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Part-Time Customer Service Representative - Women
- Chicago, IL (23 miles from Schaumburg, IL)
- 1 day ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 1 day ago
at University of Illinois at Chicago in Chicago, Illinois, United States Job Description Part-Time Customer Service Representative - Women and Family Nursing Part-Time Customer Service Representative...
Analyst, Client Service Representative- Transaction Banking
- Chicago, IL (23 miles from Schaumburg, IL)
- 1 day ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 1 day ago
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're...
Remote WorkDemographic Data for Schaumburg, IL
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Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Schaumburg, IL
Highest Education Level
Customer Service Representatives in Schaumburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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