Customer Service Representative Jobs in Oswego, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Aston Carter
- Aurora, IL (9 miles from Oswego, IL)
- 1 hour ago
- Aurora, IL (9 miles from Oswego, IL)
- 1 hour ago
Service Representative to join a dynamic, fast-paced team supporting customers through service requests and issue resolution....
HybridCustomer Service Representative
- Signode
- Roselle, IL (24 miles from Oswego, IL)
- 2 hours ago
- Roselle, IL (24 miles from Oswego, IL)
- 2 hours ago
Company DescriptionWith over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit...
In PersonCustomer Service Representative
- National Express
- Warrenville, IL (13 miles from Oswego, IL)
- 18 hours ago
- Warrenville, IL (13 miles from Oswego, IL)
- 18 hours ago
Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee...
In Person- The Cary Company
- Addison, IL (24 miles from Oswego, IL)
- 19 hours ago
- Addison, IL (24 miles from Oswego, IL)
- 19 hours ago
About The Cary Company The Cary Company is a forward-thinking industrial distribution company committed to excellence in customer experience, innovation, and employee development. Our culture is...
In PersonLead, Customer Service Rep (Mon - Fri, 6am-2:30pm)
- ID Logistics
- Joliet, IL (10 miles from Oswego, IL)
- 1 day ago
- Joliet, IL (10 miles from Oswego, IL)
- 1 day ago
Lead and train Customer Service team in logistics office and warehouse ensuring that phones are being answered and customer and vendor inquiries are addressed in a timely manner for the business...
In PersonCLUB Customer Service Outfitter
- Cabelas
- Bolingbrook, IL (13 miles from Oswego, IL)
- 1 day ago
- Bolingbrook, IL (13 miles from Oswego, IL)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person- Waste Management
- Aurora, IL (9 miles from Oswego, IL)
- 1 day ago
- Aurora, IL (9 miles from Oswego, IL)
- 1 day ago
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. Customer Support Agent Needed Shift: Mon - Fri, 8a - 4:30p I. Job Summary...
In PersonCustomer Service Representative
- Pointe Pest Control
- West Chicago, IL (17 miles from Oswego, IL)
- 1 day ago
- West Chicago, IL (17 miles from Oswego, IL)
- 1 day ago
All duties for Customer Service Representative assigned by management. Qualifications & Requirements: High school diploma or equivalent required; college degree preferred....
In PersonCustomer Service Engineer (VA ESOM IRP)
- IT Concepts, Inc.
- Joliet, IL (10 miles from Oswego, IL)
- 2 days ago
- Joliet, IL (10 miles from Oswego, IL)
- 2 days ago
Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Roselle, IL (24 miles from Oswego, IL)
- 2 days ago
- Roselle, IL (24 miles from Oswego, IL)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative Job Naperville, IL
- Talentcare
- Naperville, IL (12 miles from Oswego, IL)
- 2 days ago
- Naperville, IL (12 miles from Oswego, IL)
- 2 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
In PersonCustomer Service Representative
- ProAmpac
- Elgin, IL (24 miles from Oswego, IL)
- 2 days ago
- Elgin, IL (24 miles from Oswego, IL)
- 2 days ago
This position is responsible for meeting the goals and objectives of the organization by receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on...
In PersonCustomer Service Associate - Dinner/Close Shift
- Raising Cane's
- Joliet, IL (10 miles from Oswego, IL)
- 2 days ago
- Joliet, IL (10 miles from Oswego, IL)
- 2 days ago
Starting hiring pay at: $ 15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representative Job
- Fyzical
- Naperville, IL (12 miles from Oswego, IL)
- 3 days ago
- Naperville, IL (12 miles from Oswego, IL)
- 3 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
In Person- Oldcastle BuildingEnvelope
- Elgin, IL (24 miles from Oswego, IL)
- 4 days ago
- Elgin, IL (24 miles from Oswego, IL)
- 4 days ago
What You'll Will Get To Do The Customer Service Representative - Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the...
In PersonDemographic Data for Oswego, IL
Moving to Oswego, IL? Find some basic demographic data about Oswego, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Oswego, IL
Highest Education Level
Customer Service Representatives in Oswego, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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