Customer Service Representative Jobs in Oswego, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Plainfield, IL (8 miles from Oswego, IL)
- 12 hours ago
- Plainfield, IL (8 miles from Oswego, IL)
- 12 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
On-Call Event Customer Service Representative
- Naperville, IL (12 miles from Oswego, IL)
- 13 hours ago
- Naperville, IL (12 miles from Oswego, IL)
- 13 hours ago
Posting Details Position Information Job Title On-Call Event Customer Service Representative Job Summary The On-Call Event Customer Service Representative provides event oversight and support to the...
Customer Service Representative
- Elgin, IL (24 miles from Oswego, IL)
- 13 hours ago
- Elgin, IL (24 miles from Oswego, IL)
- 13 hours ago
Summary of the Position The Customer Service Representative is responsible for managing the end-to-end order process for assigned customers-from order receipt through delivery....
Dominos Pizza Customer Service Rep/ Pizza MakerNew Lenox IL (Must be 18 years of age)
- New Lenox, IL (21 miles from Oswego, IL)
- 1 day ago
- New Lenox, IL (21 miles from Oswego, IL)
- 1 day ago
Customer Service Representative:Domino's New Lenox is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people and...
Warehouse Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (13 miles from Oswego, IL)
- 1 day ago
- Bolingbrook, IL (13 miles from Oswego, IL)
- 1 day ago
3rd Shift Assembly Line Production Workers (CH#335109) CREST HILL, IL 60403 Posted: 07/03/2025 Employment Type: Temp Industry: Manufacturing Job Number: 335109 Pay Rate: 18.51 - 18.51/hr JOB...
- Downers Grove, IL (18 miles from Oswego, IL)
- 2 days ago
- Downers Grove, IL (18 miles from Oswego, IL)
- 2 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Account Representative
- West Chicago, IL (17 miles from Oswego, IL)
- 2 days ago
- West Chicago, IL (17 miles from Oswego, IL)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Cashier
- Channahon, IL (17 miles from Oswego, IL)
- 2 days ago
- Channahon, IL (17 miles from Oswego, IL)
- 2 days ago
Req ID: 459046 Address: 23801 W. Bluff Rd Channahon, IL, 60410 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative
- Naperville, IL (12 miles from Oswego, IL)
- 2 days ago
- Naperville, IL (12 miles from Oswego, IL)
- 2 days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Joliet, IL (10 miles from Oswego, IL)
- 2 days ago
- Joliet, IL (10 miles from Oswego, IL)
- 2 days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
- Joliet, IL (10 miles from Oswego, IL)
- 2 days ago
- Joliet, IL (10 miles from Oswego, IL)
- 2 days ago
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
- Carol Stream, IL (19 miles from Oswego, IL)
- 2 days ago
- Carol Stream, IL (19 miles from Oswego, IL)
- 2 days ago
If you are a GPI employee, please click the Employee Login before applying. At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that...
- Oak Brook, IL (23 miles from Oswego, IL)
- 2 days ago
- Oak Brook, IL (23 miles from Oswego, IL)
- 2 days ago
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry,...
Customer Service Associate - Temporary
- Glen Ellyn, IL (19 miles from Oswego, IL)
- 3 days ago
- Glen Ellyn, IL (19 miles from Oswego, IL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Lombard, IL (21 miles from Oswego, IL)
- 3 days ago
- Lombard, IL (21 miles from Oswego, IL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Oswego, IL
Moving to Oswego, IL? Find some basic demographic data about Oswego, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oswego, IL
Highest Education Level
Customer Service Representatives in Oswego, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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