Customer Service Representative Jobs in Montgomery, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Associate - Nights/Weekends
- Shorewood, IL (14 miles from Montgomery, IL)
- 13 hours ago
- Shorewood, IL (14 miles from Montgomery, IL)
- 13 hours ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Store Customer Service Specialist
- Carol Stream, IL (17 miles from Montgomery, IL)
- 13 hours ago
- Carol Stream, IL (17 miles from Montgomery, IL)
- 13 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Bloomingdale, IL (20 miles from Montgomery, IL)
- 15 hours ago
- Bloomingdale, IL (20 miles from Montgomery, IL)
- 15 hours ago
TITLE: Customer Service Representative LOCATION: Bloomingdale, IL SHIFT: Monday-Friday, 8:00AM 4:30PM PAY: $22.00 - $ 30.00/hr Adecco is assisting a local client recruiting for Customer Service Representative...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Saint Charles, IL (15 miles from Montgomery, IL)
- 16 hours ago
- Saint Charles, IL (15 miles from Montgomery, IL)
- 16 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Joliet, IL (14 miles from Montgomery, IL)
- 1 day ago
- Joliet, IL (14 miles from Montgomery, IL)
- 1 day ago
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely...
- Joliet, IL (14 miles from Montgomery, IL)
- 1 day ago
- Joliet, IL (14 miles from Montgomery, IL)
- 1 day ago
Lead and train Customer Service team in logistics office and warehouse ensuring that phones are being answered and customer and vendor inquiries are addressed in a timely manner for the business...
Store Customer Service Specialist
- Lombard, IL (20 miles from Montgomery, IL)
- 1 day ago
- Lombard, IL (20 miles from Montgomery, IL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate - Temporary
- Romeoville, IL (14 miles from Montgomery, IL)
- 1 day ago
- Romeoville, IL (14 miles from Montgomery, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Glendale Heights, IL (18 miles from Montgomery, IL)
- 1 day ago
- Glendale Heights, IL (18 miles from Montgomery, IL)
- 1 day ago
Generate customer quotations based on requested products or services. Accurately enter sales orders received via email, phone, or fax into the ERP system, ensuring all customer details, billing...
Customer Service Representative
- Wheaton, IL (15 miles from Montgomery, IL)
- 1 day ago
- Wheaton, IL (15 miles from Montgomery, IL)
- 1 day ago
Customer Service Representative Salary $30,751.50 Annually Location 422 N....
Customer Service Sales Representative
- New Lenox, IL (24 miles from Montgomery, IL)
- 1 day ago
- New Lenox, IL (24 miles from Montgomery, IL)
- 1 day ago
6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for...
Customer Service Representative (Part-Time)
- Crest Hill, IL (16 miles from Montgomery, IL)
- 1 day ago
- Crest Hill, IL (16 miles from Montgomery, IL)
- 1 day ago
Overview Shift Time Available: Monday - Friday | 5:00 PM - 10:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...
Demographic Data for Montgomery, IL
Moving to Montgomery, IL? Find some basic demographic data about Montgomery, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Montgomery, IL
Highest Education Level
Customer Service Representatives in Montgomery, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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