Customer Service Representative Jobs in Lombard, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Color Specialist- Retail Customer Service
- Northbrook, IL (19 miles from Lombard, IL)
- moments ago
- Northbrook, IL (19 miles from Lombard, IL)
- moments ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Chicago, IL (18 miles from Lombard, IL)
- 1 hour ago
- Chicago, IL (18 miles from Lombard, IL)
- 1 hour ago
Customer Relations Specialist Better Business Bureau Chicago Chicago, IL, USA 4 days ago Quick Job type Full-time Quick Job description Job Title : Customer Engagement & Data Specialist...
Part-time-Seasonal-Parent Support Customer Service Rep
- Chicago, IL (18 miles from Lombard, IL)
- 1 hour ago
- Chicago, IL (18 miles from Lombard, IL)
- 1 hour ago
Part-time-Seasonal-Parent Support Customer Service Rep Employer Chicago Public Schools - CPS Location Chicago, IL, US Salary Competitive categories now Employer Chicago Public Schools - CPS...
Warehouse Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (12 miles from Lombard, IL)
- 4 hours ago
- Bolingbrook, IL (12 miles from Lombard, IL)
- 4 hours ago
3rd Shift Assembly Line Production Workers (CH#335109) CREST HILL, IL 60403 Posted: 07/03/2025 Employment Type: Temp Industry: Manufacturing Job Number: 335109 Pay Rate: 18.51 - 18.51/hr JOB...
- Chicago, IL (18 miles from Lombard, IL)
- 4 hours ago
- Chicago, IL (18 miles from Lombard, IL)
- 4 hours ago
Customer Service Agent Hustle Notice Biz Chicago, IL, US Hace 5 dias Quick Tipo de contrato A tiempo completo Quick Descripcion del trabajo Description Location : Birmingham, AL Job Type :...
customer service representative (CSR)
- Chicago, IL (18 miles from Lombard, IL)
- 7 hours ago
- Chicago, IL (18 miles from Lombard, IL)
- 7 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Wheeling, IL (17 miles from Lombard, IL)
- 7 hours ago
- Wheeling, IL (17 miles from Lombard, IL)
- 7 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Success Specialist-Chicago, IL
- Berkeley, IL (5 miles from Lombard, IL)
- 7 hours ago
- Berkeley, IL (5 miles from Lombard, IL)
- 7 hours ago
SUMMARY: The Customer Success Specialist will play a crucial role in ensuring our customers' satisfaction and success throughout their journey with our products and services. The primary focus is...
Customer Service Representative
- Westchester, IL (6 miles from Lombard, IL)
- 8 hours ago
- Westchester, IL (6 miles from Lombard, IL)
- 8 hours ago
Ohly has a great opportunity for Customer Service Representative to join our team in Westchester, IL. The Customer Service Representative is responsible for duties as described below....
Customer Service Rep(02990) - 3905 W Algonquin Rd
- Algonquin, IL (24 miles from Lombard, IL)
- 8 hours ago
- Algonquin, IL (24 miles from Lombard, IL)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (20 miles from Lombard, IL)
- 13 hours ago
- Barrington, IL (20 miles from Lombard, IL)
- 13 hours ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
- Westchester, IL (6 miles from Lombard, IL)
- 13 hours ago
- Westchester, IL (6 miles from Lombard, IL)
- 13 hours ago
About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, youve experienced our work in your favorite chocolate, your pets food, the paper you write on,...
- Northbrook, IL (19 miles from Lombard, IL)
- 19 hours ago
- Northbrook, IL (19 miles from Lombard, IL)
- 19 hours ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Color Specialist- Retail Customer Service
- Northbrook, IL (19 miles from Lombard, IL)
- 19 hours ago
- Northbrook, IL (19 miles from Lombard, IL)
- 19 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Downers Grove, IL (4 miles from Lombard, IL)
- 19 hours ago
- Downers Grove, IL (4 miles from Lombard, IL)
- 19 hours ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Demographic Data for Lombard, IL
Moving to Lombard, IL? Find some basic demographic data about Lombard, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lombard, IL
Highest Education Level
Customer Service Representatives in Lombard, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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