Customer Service Representative Jobs in Lombard, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Home Improvement - Work from home
- Mr. Handyman
- Oak Park, IL (11 miles from Lombard, IL)
- 3 hours ago
- Oak Park, IL (11 miles from Lombard, IL)
- 3 hours ago
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman were growing our team so we can continue to be one of the most...
RemoteCustomer Service Representative
- National Express
- Warrenville, IL (10 miles from Lombard, IL)
- 12 hours ago
- Warrenville, IL (10 miles from Lombard, IL)
- 12 hours ago
Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee...
In PersonCustomer Service Representative
- MC Machinery Systems, Inc.
- Elk Grove Village, IL (9 miles from Lombard, IL)
- 13 hours ago
- Elk Grove Village, IL (9 miles from Lombard, IL)
- 13 hours ago
DESCRIPTION: The Customer Service Representative will support by providing helpful product information to clients and answer customer’s inquiries in a timely and courteous manner....
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Chicago Ridge, IL (17 miles from Lombard, IL)
- 13 hours ago
- Chicago Ridge, IL (17 miles from Lombard, IL)
- 13 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In Person- The Auto Club Group
- Skokie, IL (18 miles from Lombard, IL)
- 13 hours ago
- Skokie, IL (18 miles from Lombard, IL)
- 13 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
In Person- GoodVets
- Chicago, IL (18 miles from Lombard, IL)
- 13 hours ago
- Chicago, IL (18 miles from Lombard, IL)
- 13 hours ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In Person- The Cary Company
- Addison, IL (3 miles from Lombard, IL)
- 14 hours ago
- Addison, IL (3 miles from Lombard, IL)
- 14 hours ago
About The Cary Company The Cary Company is a forward-thinking industrial distribution company committed to excellence in customer experience, innovation, and employee development. Our culture is...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Skokie, IL (18 miles from Lombard, IL)
- 20 hours ago
- Skokie, IL (18 miles from Lombard, IL)
- 20 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Orland Park, IL (20 miles from Lombard, IL)
- 1 day ago
- Orland Park, IL (20 miles from Lombard, IL)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative, Operations
- Fresenius Kabi
- Lake Zurich, IL (22 miles from Lombard, IL)
- 1 day ago
- Lake Zurich, IL (22 miles from Lombard, IL)
- 1 day ago
The Customer Service Representative, Operations is responsible for delivering exceptional customer service by serving as a key point of contact for customer inquiries, issue resolution, and transactional...
HybridCustomer Service Reservationist Wanted Full Time Immediate
- Elmhurst, IL (4 miles from Lombard, IL)
- 1 day ago
- Elmhurst, IL (4 miles from Lombard, IL)
- 1 day ago
CUSTOMER SERVICE RESERVATIONIST WANTED FULL TIME IMMEDIATE We are seeking a reliable Customer service / Reservationist for our Transportation Company for a full-time, long-term position. This role...
In Person Full TimeCLUB Customer Service Outfitter
- Cabelas
- Bolingbrook, IL (12 miles from Lombard, IL)
- 1 day ago
- Bolingbrook, IL (12 miles from Lombard, IL)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person- Waste Management
- Aurora, IL (14 miles from Lombard, IL)
- 1 day ago
- Aurora, IL (14 miles from Lombard, IL)
- 1 day ago
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. Customer Support Agent Needed Shift: Mon - Fri, 8a - 4:30p I. Job Summary...
In PersonRemote Customer Service Rep. - $28/hour + $2,500 Sign-On Bonus
- Chicago, IL (18 miles from Lombard, IL)
- 1 day ago
- Chicago, IL (18 miles from Lombard, IL)
- 1 day ago
Remote Customer Service - $28/hour + Commission & Sign-On Bonus Overview: Most companies are one OSHA inspection away from serious problems. They just dont realize it yet. Raincoat Claims...
RemoteCustomer Service Representative
- Pointe Pest Control
- West Chicago, IL (9 miles from Lombard, IL)
- 1 day ago
- West Chicago, IL (9 miles from Lombard, IL)
- 1 day ago
All duties for Customer Service Representative assigned by management. Qualifications & Requirements: High school diploma or equivalent required; college degree preferred....
In PersonDemographic Data for Lombard, IL
Moving to Lombard, IL? Find some basic demographic data about Lombard, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lombard, IL
Highest Education Level
Customer Service Representatives in Lombard, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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