Customer Service Representative Jobs in Joliet, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(02736) - 19310 S LaGrange Rd
- Mokena, IL (17 miles from Joliet, IL)
- moments ago
- Mokena, IL (17 miles from Joliet, IL)
- moments ago
Company Description Job Description We are looking for well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people,and are willing to learn....
Restaurant Customer Service Team Member
- Naperville, IL (16 miles from Joliet, IL)
- moments ago
- Naperville, IL (16 miles from Joliet, IL)
- moments ago
Pay: $15 to $17/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Manufacturing Customer Service Rep
- Woodridge, IL (16 miles from Joliet, IL)
- 7 hours ago
- Woodridge, IL (16 miles from Joliet, IL)
- 7 hours ago
Let Kelly Services find your dream job! Kelly Services is seeking an experienced Customer Support & Relationship Specialist in Woodridge, IL. Must have at least three years of experience in...
- Oak Forest, IL (24 miles from Joliet, IL)
- 8 hours ago
- Oak Forest, IL (24 miles from Joliet, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Orland Park, IL (20 miles from Joliet, IL)
- 8 hours ago
- Orland Park, IL (20 miles from Joliet, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Market Client Service Representative
- Coal City, IL (16 miles from Joliet, IL)
- 10 hours ago
- Coal City, IL (16 miles from Joliet, IL)
- 10 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
- Palos Hills, IL (23 miles from Joliet, IL)
- 10 hours ago
- Palos Hills, IL (23 miles from Joliet, IL)
- 10 hours ago
Overview CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client...
Remote --- Customer Service Representative
- Oak Brook, IL (23 miles from Joliet, IL)
- 20 hours ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 20 hours ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative I
- Warrenville, IL (20 miles from Joliet, IL)
- 20 hours ago
- Warrenville, IL (20 miles from Joliet, IL)
- 20 hours ago
Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (23 miles from Joliet, IL)
- 21 hours ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 21 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Bilingual Customer Service Specialist (Spanish)
- New Lenox, IL (13 miles from Joliet, IL)
- 22 hours ago
- New Lenox, IL (13 miles from Joliet, IL)
- 22 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Plainfield, IL (2 miles from Joliet, IL)
- 23 hours ago
- Plainfield, IL (2 miles from Joliet, IL)
- 23 hours ago
Company Description Starting from $13/Hour Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives....
Bilingual Member Service Representative
- Westmont, IL (22 miles from Joliet, IL)
- 1 day ago
- Westmont, IL (22 miles from Joliet, IL)
- 1 day ago
POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState...
Part Time Customer Support Specialist (M-TH 9am
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
at Phonak in Aurora, Illinois, United States Job Description Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love...
Senior Supervisor Meters & Field Customer Service (Utility)
- Downers Grove, IL (21 miles from Joliet, IL)
- 1 day ago
- Downers Grove, IL (21 miles from Joliet, IL)
- 1 day ago
Requisition ID: 108097 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health...
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
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Salary for Customer Service Representative Jobs in Joliet, IL
Highest Education Level
Customer Service Representatives in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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