Customer Service Representative Jobs in Joliet, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- National Express
- Warrenville, IL (20 miles from Joliet, IL)
- 12 hours ago
- Warrenville, IL (20 miles from Joliet, IL)
- 12 hours ago
Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Matteson, IL (24 miles from Joliet, IL)
- 1 day ago
- Matteson, IL (24 miles from Joliet, IL)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Orland Park, IL (20 miles from Joliet, IL)
- 1 day ago
- Orland Park, IL (20 miles from Joliet, IL)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonLead, Customer Service Rep (Mon - Fri, 6am-2:30pm)
- ID Logistics
- Joliet, IL
- 1 day ago
- Joliet, IL
- 1 day ago
Lead and train Customer Service team in logistics office and warehouse ensuring that phones are being answered and customer and vendor inquiries are addressed in a timely manner for the business...
In PersonCLUB Customer Service Outfitter
- Cabelas
- Bolingbrook, IL (13 miles from Joliet, IL)
- 1 day ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person- Waste Management
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. Customer Support Agent Needed Shift: Mon - Fri, 8a - 4:30p I. Job Summary...
In PersonCustomer Service Representative
- Pointe Pest Control
- West Chicago, IL (24 miles from Joliet, IL)
- 1 day ago
- West Chicago, IL (24 miles from Joliet, IL)
- 1 day ago
All duties for Customer Service Representative assigned by management. Qualifications & Requirements: High school diploma or equivalent required; college degree preferred....
In PersonCustomer Service Engineer (VA ESOM IRP)
- IT Concepts, Inc.
- Joliet, IL
- 2 days ago
- Joliet, IL
- 2 days ago
Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing...
In PersonCustomer Service Representative Job Naperville, IL
- Talentcare
- Naperville, IL (16 miles from Joliet, IL)
- 2 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 2 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
In PersonCustomer Service Associate - Dinner/Close Shift
- Raising Cane's
- Joliet, IL
- 2 days ago
- Joliet, IL
- 2 days ago
Starting hiring pay at: $ 15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representative Job
- Fyzical
- Naperville, IL (16 miles from Joliet, IL)
- 3 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 3 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
In Person- Northwestern Memorial HealthCare
- Palos Heights, IL (23 miles from Joliet, IL)
- 4 days ago
- Palos Heights, IL (23 miles from Joliet, IL)
- 4 days ago
The Food Services Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine. ...
In Person Part TimeCustomer Service Representative
- Circle K Stores, Inc.
- Warrenville, IL (20 miles from Joliet, IL)
- 4 days ago
- Warrenville, IL (20 miles from Joliet, IL)
- 4 days ago
Store 4706761: 2 South 600 Route 59, Warrenville, Illinois 60555 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...
In Person- Perma-Seal Basement Systems
- Burr Ridge, IL (20 miles from Joliet, IL)
- 5 days ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 5 days ago
Consistently drives one-call resolution by leveraging product knowledge, critical thinking, and effective communication to fully resolve customer inquiries in a single interaction....
In PersonBranch Customer Service Representative - Orland Park, IL
- The Auto Club Group
- Orland Park, IL (20 miles from Joliet, IL)
- 5 days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 5 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
In PersonDemographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Joliet, IL
Highest Education Level
Customer Service Representatives in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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