Customer Service Representative Jobs in Joliet, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Naperville, IL (16 miles from Joliet, IL)
- 6 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 6 days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...
Inside Sales Site Developer, Quill
- Naperville, IL (16 miles from Joliet, IL)
- 9 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 9 days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...
Inside Sales Print and Promotion, Quill
- Naperville, IL (16 miles from Joliet, IL)
- 60+ days ago
- Naperville, IL (16 miles from Joliet, IL)
- 60+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything...
Customer Care Specialist I (Manheim)
- Matteson, IL (24 miles from Joliet, IL)
- 4 hours ago
- Matteson, IL (24 miles from Joliet, IL)
- 4 hours ago
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work...
Remote WorkCustomer Service Representative
- Bolingbrook, IL (13 miles from Joliet, IL)
- 6 hours ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 6 hours ago
SURESTAFF is immediately hiring Customer Service Representatives in Elk Grove Village, IL....
Position Overview: We are seeking a knowledgeable and customer-focused Customer Service Representative with a passion for golf!...
Customer Service Associate, Burr Ride- Full - Time, Days
- Burr Ridge, IL (20 miles from Joliet, IL)
- 6 hours ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 6 hours ago
center experience Ability to multi-task and work efficiently in a fast-paced environment Ability to problem-solve and be a team player Interpersonal skills necessary to interact effectively with all...
Rep II, Customer Service (CLS) (1st Shift) - Bolingbrook IL
- Bolingbrook, IL (13 miles from Joliet, IL)
- 9 hours ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 9 hours ago
Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...
Customer Service Representative, PT Overnights
- Plano, IL (17 miles from Joliet, IL)
- 13 hours ago
- Plano, IL (17 miles from Joliet, IL)
- 13 hours ago
Store 4706893: 1001 US 34, Plano, Illinois 60545 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative....
- Geneva, IL (24 miles from Joliet, IL)
- 15 hours ago
- Geneva, IL (24 miles from Joliet, IL)
- 15 hours ago
About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
Customer Service Representative
- Aurora, IL (17 miles from Joliet, IL)
- 16 hours ago
- Aurora, IL (17 miles from Joliet, IL)
- 16 hours ago
We're hiring a Customer Service Representative in Aurora, IL for a fast-paced facility where precision, teamwork, and hustle come together daily....
Customer Service - Self Storage Manager
- Bolingbrook, IL (13 miles from Joliet, IL)
- 20 hours ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 20 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Seasonal Customer Service Team Member
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
Store - CHI-NAPERVILLE, ILDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Romeoville, IL (9 miles from Joliet, IL)
- 1 day ago
- Romeoville, IL (9 miles from Joliet, IL)
- 1 day ago
This is an Entry Level Customer Service Representative (CSR) role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Joliet, IL
Highest Education Level
Customer Service Representatives in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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