Customer Service Representative Jobs in Evanston, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Restaurant Customer Service Team Member
- Chicago, IL (10 miles from Evanston, IL)
- moments ago
- Chicago, IL (10 miles from Evanston, IL)
- moments ago
Pay: $15 to $17/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Parcel Specialist
- Chicago, IL (10 miles from Evanston, IL)
- 1 hour ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 hour ago
POSITION SUMMARY: This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be...
Customer Service Specialist - Office Based
- Elmhurst, IL (16 miles from Evanston, IL)
- 1 hour ago
- Elmhurst, IL (16 miles from Evanston, IL)
- 1 hour ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Specialist - Elmhurst Office Based
- Elmhurst, IL (16 miles from Evanston, IL)
- 1 hour ago
- Elmhurst, IL (16 miles from Evanston, IL)
- 1 hour ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Truck Customer Success Specialist
- Hoffman Estates, IL (24 miles from Evanston, IL)
- 8 hours ago
- Hoffman Estates, IL (24 miles from Evanston, IL)
- 8 hours ago
Field Based Position - Must reside near a Major Airport About US CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (OEMs) across...
Lead Customer Service Representative (Lead Receptionist)
- Chicago, IL (10 miles from Evanston, IL)
- 10 hours ago
- Chicago, IL (10 miles from Evanston, IL)
- 10 hours ago
Companion Animal Hospital of Wicker Park has an opportunity for a Lead Customer Service Representative (Lead Receptionist) to join our team!...
Customer Service Representative II
- Northlake, IL (13 miles from Evanston, IL)
- 10 hours ago
- Northlake, IL (13 miles from Evanston, IL)
- 10 hours ago
Qualifications Education & Experience Minimum High School or GED Minimum 2 year of extensive computer and order entry experience Preferred 3 year call center experience Preferred 3 year previous customer...
Remote WorkCustomer Service Representative
- Carol Stream, IL (24 miles from Evanston, IL)
- 10 hours ago
- Carol Stream, IL (24 miles from Evanston, IL)
- 10 hours ago
Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...
Remote --- Customer Service Representative
- Oak Brook, IL (21 miles from Evanston, IL)
- 20 hours ago
- Oak Brook, IL (21 miles from Evanston, IL)
- 20 hours ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Care Representative - Premier Dietary Sup
- Chicago, IL (10 miles from Evanston, IL)
- 20 hours ago
- Chicago, IL (10 miles from Evanston, IL)
- 20 hours ago
at Silliker, Inc in Chicago, Illinois, United States Job Description Customer Care Representative - Premier Dietary Supplements Salt Lake City Regular MERIEUX NUTRISCIENCES As a trusted partner,...
Customer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (15 miles from Evanston, IL)
- 20 hours ago
- Elk Grove Village, IL (15 miles from Evanston, IL)
- 20 hours ago
10:30 am to 7 pm Monday through Friday shift Hybrid or Remote What you will do - Under minimal supervision the Customer Service Representative is expected to perform with honesty and integrity instituting...
Remote Work- Merrionett pk, IL (24 miles from Evanston, IL)
- 20 hours ago
- Merrionett pk, IL (24 miles from Evanston, IL)
- 20 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (21 miles from Evanston, IL)
- 21 hours ago
- Oak Brook, IL (21 miles from Evanston, IL)
- 21 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
- Deerfield, IL (12 miles from Evanston, IL)
- 23 hours ago
- Deerfield, IL (12 miles from Evanston, IL)
- 23 hours ago
Company Description Starting from $13/Hour Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives....
Customer Service Rep(02710) - 1009 N Northwest Highway
- Park Ridge, IL (7 miles from Evanston, IL)
- 23 hours ago
- Park Ridge, IL (7 miles from Evanston, IL)
- 23 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Evanston, IL
Moving to Evanston, IL? Find some basic demographic data about Evanston, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Evanston, IL
Highest Education Level
Customer Service Representatives in Evanston, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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