Customer Service Representative Jobs in Sugar Hill, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 121 Jobs

Customer Service Representative

  • Community Choice Financial Family of Brands
  • Norcross, GA (16 miles from Sugar Hill, GA)
  • 6 days ago
  • Norcross, GA (16 miles from Sugar Hill, GA)
  • 6 days ago

Your Opportunity: Customer Service Representative TitleMax Norcross, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Norcross, GA (16 miles from Sugar Hill, GA)
  • 1 day ago
  • Norcross, GA (16 miles from Sugar Hill, GA)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Bilingual Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Lawrenceville, GA (12 miles from Sugar Hill, GA)
  • 1 day ago
  • Lawrenceville, GA (12 miles from Sugar Hill, GA)
  • 1 day ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

In Person

Customer Service Representative (Remote)

  • Duluth, GA (12 miles from Sugar Hill, GA)
  • 1 day ago
  • Duluth, GA (12 miles from Sugar Hill, GA)
  • 1 day ago

Kforce has a client in Duluth, GA that is seeking a Customer Service Representative. While this is a remote role, candidates must be local to Duluth, GA....

Remote

Client Service Representative

  • GoodVets
  • Dunwoody, GA (20 miles from Sugar Hill, GA)
  • 1 day ago
  • Dunwoody, GA (20 miles from Sugar Hill, GA)
  • 1 day ago

Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...

In Person

Customer Service Representative

  • Performance Food Group
  • Oakwood, GA (10 miles from Sugar Hill, GA)
  • 1 day ago
  • Oakwood, GA (10 miles from Sugar Hill, GA)
  • 1 day ago

We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...

In Person

U-Box Customer Care Representative (CDL)

  • U-Haul
  • Oakwood, GA (10 miles from Sugar Hill, GA)
  • 1 day ago
  • Oakwood, GA (10 miles from Sugar Hill, GA)
  • 1 day ago

Location: 4211 McEver Rd, Oakwood, Georgia 30566 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...

In Person

Order Entry Customer Account Representative

  • National Beverage Corporation
  • Gainesville, GA (17 miles from Sugar Hill, GA)
  • 2 days ago
  • Gainesville, GA (17 miles from Sugar Hill, GA)
  • 2 days ago

JOB OVERVIEW: The Order Entry Customer Account Representative is responsible for managing and processing customer purchase orders (POs) received through various channels including Excel, EDI, and...

In Person

Customer Care Specialist

  • Serenity Mental Health Centers
  • Alpharetta, GA (15 miles from Sugar Hill, GA)
  • 2 days ago
  • Alpharetta, GA (15 miles from Sugar Hill, GA)
  • 2 days ago

Customer Care Specialist Location: Alpharetta, GA Employment Type : Full-Time Compensation: $23$30/hr + quarterly performance based bonuses. At Serenity, we believe purposeful work comes from...

In Person

Customer Service & Rental Agent

  • Budget
  • Tucker, GA (22 miles from Sugar Hill, GA)
  • 2 days ago
  • Tucker, GA (22 miles from Sugar Hill, GA)
  • 2 days ago

Budget Rent a Car of Atlanta is currently accepting applications for a Customer Service Agent at our Lavista Road location in Tucker. We offer competitive pay, paid vacations, paid holidays,...

In Person

Customer Service Representative - Contract To Hire

  • The DAVIS Companies
  • Sugar Hill, GA
  • 2 days ago
  • Sugar Hill, GA
  • 2 days ago

Shift of the Customer Service Representative: Monday - Friday, 9:00 AM - 6:00 PM Pay Rate/Salary of the Customer Service Representative: $18.00 - $22.00 per hour Responsibilities of the Customer Service...

In Person Contract

Customer Service Rep.

  • GolfPro Payments
  • Roswell, GA (21 miles from Sugar Hill, GA)
  • 3 days ago
  • Roswell, GA (21 miles from Sugar Hill, GA)
  • 3 days ago

We're looking for a dedicated Customer Service Representative to support two of our core product lines: our merchant services platform and Azalea, our purpose-built software solution for golf facilities...

In Person

Customer Service Representative

  • Randstad USA
  • Duluth, GA (12 miles from Sugar Hill, GA)
  • 3 days ago
  • Duluth, GA (12 miles from Sugar Hill, GA)
  • 3 days ago

Must have minimum 2 years of Customer Service experience or previous Call Center experience; Healthcare preferred. Great opportunity to get your foot in the door at our prestigious client!...

Remote

Customer Care Specialist

  • Adecco USA, Inc.
  • Duluth, GA (12 miles from Sugar Hill, GA)
  • 3 days ago
  • Duluth, GA (12 miles from Sugar Hill, GA)
  • 3 days ago

Home Customer Care Specialist Call Center & Customer Service $ 16 / Hour location_on Duluth, Giapass_calibration Remote acute Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...

Remote

Customer Service Consultant - CLUB

  • Bass Pro
  • Lawrenceville, GA (12 miles from Sugar Hill, GA)
  • 3 days ago
  • Lawrenceville, GA (12 miles from Sugar Hill, GA)
  • 3 days ago

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the...

In Person

Demographic Data for Sugar Hill, GA

Moving to Sugar Hill, GA? Find some basic demographic data about Sugar Hill, GA below.


Local
National
10,712,033
252,498

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Sugar Hill, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sugar Hill, GA offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sugar Hill, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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