Customer Service Representative Jobs in Macon, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Pizza Hut
- Warner Robins, GA (16 miles from Macon, GA)
- 2 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 2 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
In PersonCustomer Service Representative
- U-Haul
- Warner Robins, GA (16 miles from Macon, GA)
- 7 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative
- Circle K
- Bonaire, GA (21 miles from Macon, GA)
- 8 days ago
- Bonaire, GA (21 miles from Macon, GA)
- 8 days ago
Store 2745053: 498 Ga Hwy 247, Bonaire, Georgia 31005 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonRemote Customer Service Representative
- MCI Military Recruitment
- Robins AFB, GA (14 miles from Macon, GA)
- 9 days ago
- Robins AFB, GA (14 miles from Macon, GA)
- 9 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteRetour aux Offres Postuler Customer Service Transport (H/F) Ref. Groupe specialise dans les services de la logistique et du transport, comptant 1500 collaborateurs et present sur l'ensemble du...
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Forsyth, GA (22 miles from Macon, GA)
- 13 days ago
- Forsyth, GA (22 miles from Macon, GA)
- 13 days ago
Store 2706716: 306 Harold G Clarke Pkwy, Forsyth, Georgia 31029 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...
In Person Part TimeCross Reference & Sourcing Representative, Customer Care
- MSC Industrial Direct Co., Inc.
- Warner Robins, GA (16 miles from Macon, GA)
- 20 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 20 days ago
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a...
In PersonCareer paths start between $14.50 and $16/hr with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and...
RemoteWeekly Earnings - Remote Customer Service, Set Your Own Hours (1099)
- Omni Interactions
- Knoxville, GA (19 miles from Macon, GA)
- 30+ days ago
- Knoxville, GA (19 miles from Macon, GA)
- 30+ days ago
This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts. Omni...
RemoteBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Macon, GA
- 30+ days ago
- Macon, GA
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In Person- Circle K
- Warner Robins, GA (16 miles from Macon, GA)
- 30+ days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 30+ days ago
Store 2745130: 2699 Watson Blvd, Warner Robins, Georgia 31088 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonLead Customer Service Representative
- Circle K
- Warner Robins, GA (16 miles from Macon, GA)
- 45+ days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 45+ days ago
Service Representative....
In PersonThe Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent...
In Person Part TimeCustomer Service Representative
- Domino's Pizza
- Gray, GA (14 miles from Macon, GA)
- 60+ days ago
- Gray, GA (14 miles from Macon, GA)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonDemographic Data for Macon, GA
Moving to Macon, GA? Find some basic demographic data about Macon, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Macon, GA
Highest Education Level
Customer Service Representatives in Macon, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »