Customer Service Representative Jobs in Macon, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRegistered Client Service Associate Location US-IL-Naperville ID 2025-7500 Category Branch Office Support Position Type Regular | Full Time Work Type Onsite Why Stifel Stifel strives for a culture...
Customer Service Representative
- Warner Robins, GA (16 miles from Macon, GA)
- 5 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Member Service Representative (Watson)
- Warner Robins, GA (16 miles from Macon, GA)
- 7 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 7 days ago
MidSouth Community Federal Credit Union is seeking to hire a talented individual who is driven by the desire to serve others in Warner Robins, GA! Who Are We? As the oldest locally-owned financial...
FIREARMS-Supervisory Customer Experience Specialist
- Warner Robins, GA (16 miles from Macon, GA)
- 7 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 7 days ago
FIREARMS-Supervisory Customer Experience Specialist 3.7 3.7 out of 5 stars Warner Robins, GA As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an...
Job Purpose & Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral...
Retail Customer Service Cashier
- Macon, GA (6 miles from Macon, GA)
- 10 days ago
- Macon, GA (6 miles from Macon, GA)
- 10 days ago
Req ID: 459006 Address: 1190 Frank Amerson Parkway Macon, GA, 31216 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
- Warner Robins, GA (16 miles from Macon, GA)
- 16 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 16 days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Representative
- Gordon, GA (18 miles from Macon, GA)
- 20 days ago
- Gordon, GA (18 miles from Macon, GA)
- 20 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate Seasonal Jan thru Apr 25
- Warner Robins, GA (16 miles from Macon, GA)
- 27 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 27 days ago
Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our Warner Robins, Macon,...
Customer Service Representative
- Kathleen, GA (24 miles from Macon, GA)
- 30+ days ago
- Kathleen, GA (24 miles from Macon, GA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...
Under limited supervision, this position handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions....
Demographic Data for Macon, GA
Moving to Macon, GA? Find some basic demographic data about Macon, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Macon, GA
Highest Education Level
Customer Service Representatives in Macon, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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