Customer Service Representative Jobs in Macon, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sales Consultant - Customer Service
- Warner Robins, GA (16 miles from Macon, GA)
- 30+ days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 30+ days ago
6116 - Warner Robins - 551 S. Houston Lake Rd., Warner Robins, Georgia, 31088 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Customer Service Representative
- Forsyth, GA (22 miles from Macon, GA)
- 4 days ago
- Forsyth, GA (22 miles from Macon, GA)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Warner Robins, GA (16 miles from Macon, GA)
- 5 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-Time Customer Service Representative
- Byron, GA (15 miles from Macon, GA)
- 5 days ago
- Byron, GA (15 miles from Macon, GA)
- 5 days ago
Join Our Dynamic Team as a Part-Time Customer Service Representative in Warner Robins, Georgia - Where Integrity, Collaboration, and Professional Growth Thrive!...
Medical Screener - Reception Technician (Customer Service)
- Warner Robins, GA (16 miles from Macon, GA)
- 5 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 5 days ago
Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. **Job...
Customer Service - Donor Support Technician
- Warner Robins, GA (16 miles from Macon, GA)
- 5 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 5 days ago
Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the...
Medical Screener - Reception Technician (Customer Service)
- Macon, GA
- 5 days ago
- Macon, GA
- 5 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
**Job Summary** Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Customer Service Representative, Full or Part Time
- Byron, GA (15 miles from Macon, GA)
- 19 days ago
- Byron, GA (15 miles from Macon, GA)
- 19 days ago
Store 2745137: 240 N Hwy 49, Byron, Georgia 31030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Warner Robins, GA (16 miles from Macon, GA)
- 19 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 19 days ago
Store 2745139: 1941 Watson Blvd, Warner Robins, Georgia 31093 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Req ID:** 459006 **Address:** 1190 Frank Amerson Parkway Macon, GA, 31216 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...
Customer Service Representative
- Juliette, GA (18 miles from Macon, GA)
- 24 days ago
- Juliette, GA (18 miles from Macon, GA)
- 24 days ago
Customer Service Representative Macon, GA Salary: $17.81 per hour / $35,875 annually When you grow, GEICO grows....
Customer Service Representative - Macon, GA Salary: $17.81 per hour / $35,875 annually When you grow, GEICO grows....
Demographic Data for Macon, GA
Moving to Macon, GA? Find some basic demographic data about Macon, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Macon, GA
Highest Education Level
Customer Service Representatives in Macon, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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