Customer Service Representative Jobs in Lithonia, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Norcross, GA (13 miles from Lithonia, GA)
- 2 days ago
- Norcross, GA (13 miles from Lithonia, GA)
- 2 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
National Air Logistics Aerospace Customer Care Specialist - Weekend Shift ZA-AZ
- East Point, GA (19 miles from Lithonia, GA)
- 3 hours ago
- East Point, GA (19 miles from Lithonia, GA)
- 3 hours ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
Member Service Representative (Full-Time) - Snellville
- Snellville, GA (6 miles from Lithonia, GA)
- 6 hours ago
- Snellville, GA (6 miles from Lithonia, GA)
- 6 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Spanish Bilingual Remote Customer Service Representative
- Johns Creek, GA (24 miles from Lithonia, GA)
- 6 hours ago
- Johns Creek, GA (24 miles from Lithonia, GA)
- 6 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkContract Customer Care Specialist
- Atlanta, GA (14 miles from Lithonia, GA)
- 7 hours ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 7 hours ago
Work at Purchasing Power Position: Contract Customer Care Specialist Location: Atlanta/Hybrid work model Who Are We: Purchasing Power (corp.purchasingpower.com) We are an Atlanta-based voluntary...
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative - PM
- Atlanta, GA (14 miles from Lithonia, GA)
- 18 hours ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 18 hours ago
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
70181- Loss Prevention Customer Service Associate
- Smyrna, GA (22 miles from Lithonia, GA)
- 18 hours ago
- Smyrna, GA (22 miles from Lithonia, GA)
- 18 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Part Time - Outlet Customer Service Associate - Flexible
- Morrow, GA (15 miles from Lithonia, GA)
- 18 hours ago
- Morrow, GA (15 miles from Lithonia, GA)
- 18 hours ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...
Customer Service Associate - Temporary
- Riverdale, GA (20 miles from Lithonia, GA)
- 18 hours ago
- Riverdale, GA (20 miles from Lithonia, GA)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Specialist - Atlanta, GA
- Atlanta, GA (14 miles from Lithonia, GA)
- 21 hours ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 21 hours ago
Summary: The Customer Support Specialist supports our railway partner onsite at their office location. In this role, the On-Site Support Specialist processes hotel and ground transportation...
Customer Service - Donor Support Technician
- Smyrna, GA (22 miles from Lithonia, GA)
- 1 day ago
- Smyrna, GA (22 miles from Lithonia, GA)
- 1 day ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Representative
- Atlanta, GA (14 miles from Lithonia, GA)
- 1 day ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Dacula, GA (21 miles from Lithonia, GA)
- 1 day ago
- Dacula, GA (21 miles from Lithonia, GA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate I - Police Records Section
- Lawrenceville, GA (16 miles from Lithonia, GA)
- 1 day ago
- Lawrenceville, GA (16 miles from Lithonia, GA)
- 1 day ago
Class Summary Job Description The Customer Service Associate position supports the Police Records Section byperforming entry level clerical, switchboard, typing, data entry, customer service,...
Demographic Data for Lithonia, GA
Moving to Lithonia, GA? Find some basic demographic data about Lithonia, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lithonia, GA
Highest Education Level
Customer Service Representatives in Lithonia, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Problem Resolution
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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