Call Center Representative Jobs in Lithonia, GA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Lawrenceville, GA (16 miles from Lithonia, GA)
- 3 hours ago
- Lawrenceville, GA (16 miles from Lithonia, GA)
- 3 hours ago
Position Summary As a Corporate Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally...
Call Center Representative - Tucker, GA (Hybrid)
- Tucker, GA (8 miles from Lithonia, GA)
- 1 day ago
- Tucker, GA (8 miles from Lithonia, GA)
- 1 day ago
Summary As a Call Center Representative - Tucker, GA (Hybrid) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being...
- Atlanta, GA (14 miles from Lithonia, GA)
- 1 day ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 1 day ago
ABOUT THIS POSITION The Account Relations Specialist position is responsible for positively influencing Waystar's attrition rate by proactively identifying at risk clients, addressing...
Pharmacy Tech Support / Call Center Representative (Remote)
- Atlanta, GA (14 miles from Lithonia, GA)
- 2 days ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 2 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkClient Relations Specialist - Bookkeeping
- Atlanta, GA (14 miles from Lithonia, GA)
- 3 days ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 3 days ago
Client Relations Specialist - Bookkeeping RemoteBookkeeping & Tax ServicesFull time Atlanta, Georgia, United States Description This is a fully and permanently remote work from home opportunity...
Remote WorkCall Center Customer Service Representative
- Duluth, GA (16 miles from Lithonia, GA)
- 3 days ago
- Duluth, GA (16 miles from Lithonia, GA)
- 3 days ago
YouDecide.com, a leader in the Voluntary Benefit industry, is hiring a customer support position in their call center. We are looking for someone with an outgoing and friendly personality,...
Consumer Services Specialist (Call Center- REMOTE- multiple start dates listed in posting)
- Atlanta, GA (14 miles from Lithonia, GA)
- 6 days ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 6 days ago
We are** **currently** **hiring for our next call center class starting 7/14/2025***** **If we fill the soonest scheduled start date, you may be considered for one of our additional class start...
Remote Work- Atlanta, GA (14 miles from Lithonia, GA)
- 6 days ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 6 days ago
At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and...
Remote Contract Call Center Representative
- Atlanta, GA (14 miles from Lithonia, GA)
- 7 days ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 7 days ago
1 MONTH CONTRACT FOR OPEN ENROLLMENT CALL CENTER EXPERIENCE NEEDED Start Date: Targeting May 19th End Date: June 28th (can be kept on longer depending on attendance and performance) Remote- equipment...
Remote WorkBilingual Call Center Representative
- Lawrenceville, GA (16 miles from Lithonia, GA)
- 8 days ago
- Lawrenceville, GA (16 miles from Lithonia, GA)
- 8 days ago
Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally....
- Atlanta, GA (14 miles from Lithonia, GA)
- 8 days ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 8 days ago
un Call Center Representative VTalk Solutions Limited Co compensation: $10.00-$22.00 employment type: experience level: no experience required job title: Call Center Representative Are you a self-motivated...
Remote WorkCorporate Call Center Representative
- Tucker, GA (8 miles from Lithonia, GA)
- 9 days ago
- Tucker, GA (8 miles from Lithonia, GA)
- 9 days ago
Position Summary As a Corporate Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally...
Corporate Lead Call Center Rep
- Lawrenceville, GA (16 miles from Lithonia, GA)
- 10 days ago
- Lawrenceville, GA (16 miles from Lithonia, GA)
- 10 days ago
Position Summary We are actively recruiting for a Corporate Lead Call Center Representative to join our growing team at Eye South Partners....
Onsite Call Center Rep - Starting Monday, 6/23/2025 (Peachtree Corners)
- Atlanta, GA (14 miles from Lithonia, GA)
- 13 days ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 13 days ago
Overview Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview...
Call Center Specialist - Full Time Days - ATL Command Center
- Atlanta, GA (14 miles from Lithonia, GA)
- 13 days ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 13 days ago
Call Center Specialist - Full Time Days - ATL Command Center ATLANTA, Georgia Behavioral Health - Support Staff, Customer Service Day 306803 Behavioral Health Connections Job Description...
Demographic Data for Lithonia, GA
Moving to Lithonia, GA? Find some basic demographic data about Lithonia, GA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Lithonia, GA
Highest Education Level
Call Center Representatives in Lithonia, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Call Center Management
- Courteous
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Energetic
- Telephone Skills
- Collections
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Troubleshooting
- Conflict Resolution
- Punctual
- Verbal Communication
- Microsoft Outlook
- Negotiation
- Investigation
- Driving
- Multitasking
- Interpersonal Skills
- Collaboration
- Spanish
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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