Customer Service Representative Jobs in Gainesville, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Sugar Hill, GA (17 miles from Gainesville, GA)
- 11 hours ago
- Sugar Hill, GA (17 miles from Gainesville, GA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Braselton, GA (12 miles from Gainesville, GA)
- 12 hours ago
- Braselton, GA (12 miles from Gainesville, GA)
- 12 hours ago
Job Segment: Call Center Representative, Customer Service Representative, Call Center, Customer Service...
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 1 day ago
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative - Hybrid Work Environment
- Gainesville, GA
- 1 day ago
- Gainesville, GA
- 1 day ago
Please note that this role is eligible to work a hybrid schedule once training is completed (approx. 6 months) - 3 days in office, 2 days remote. The Customer Service Coordinator is a member of a...
Store Customer Service Specialist
- Cumming, GA (20 miles from Gainesville, GA)
- 2 days ago
- Cumming, GA (20 miles from Gainesville, GA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate - Temporary
- Winder, GA (23 miles from Gainesville, GA)
- 4 days ago
- Winder, GA (23 miles from Gainesville, GA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate Job
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 4 days ago
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 4 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 4040...
Part Time - Customer Service Associate - Tool Rental - Flexible
- Suwanee, GA (23 miles from Gainesville, GA)
- 5 days ago
- Suwanee, GA (23 miles from Gainesville, GA)
- 5 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 5 days ago
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 5 days ago
Customer Service Representative in Flowery Branch Pay ranges from $18.00-$20.00 per hour based on experience Hours 7:45am-4:45pm Call Center experience Tool experience Experience with other tool companies...
Retail Customer Service Cashier
- Commerce, GA (18 miles from Gainesville, GA)
- 5 days ago
- Commerce, GA (18 miles from Gainesville, GA)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
GP Customer Service Representative
- Cumming, GA (20 miles from Gainesville, GA)
- 5 days ago
- Cumming, GA (20 miles from Gainesville, GA)
- 5 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Customer Service Representative
- Alto, GA (16 miles from Gainesville, GA)
- 6 days ago
- Alto, GA (16 miles from Gainesville, GA)
- 6 days ago
Store 2723313: 3951 State Hwy 365, Alto, Georgia 30510 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
- Hoschton, GA (15 miles from Gainesville, GA)
- 6 days ago
- Hoschton, GA (15 miles from Gainesville, GA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
JOB OVERVIEW: The Customer Account Representative performs all administrative job tasks related to accurate processing of customer orders and billing and acts as liaison between Customers, Sales...
- Oakwood, GA (9 miles from Gainesville, GA)
- 6 days ago
- Oakwood, GA (9 miles from Gainesville, GA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Gainesville, GA
Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gainesville, GA
Highest Education Level
Customer Service Representatives in Gainesville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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