Customer Service Representative Jobs in Gainesville, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 72 Jobs

Customer Service

  • Gainesville, GA
  • 22 hours ago
  • Gainesville, GA
  • 22 hours ago

Our client, a leading provider in the supply industry, is seeking a Customer Service Representative to join their team....

Customer Service Representative

  • Braselton, GA (12 miles from Gainesville, GA)
  • 22 hours ago
  • Braselton, GA (12 miles from Gainesville, GA)
  • 22 hours ago

Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur Job Requirements REQUIREMENTS: Must have prior call center experience....

Customer Service Representative (Bilingual)

  • Pendergrass, GA (11 miles from Gainesville, GA)
  • 2 days ago
  • Pendergrass, GA (11 miles from Gainesville, GA)
  • 2 days ago

Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential!...

Customer Service Representative

  • Talmo, GA (9 miles from Gainesville, GA)
  • 2 days ago
  • Talmo, GA (9 miles from Gainesville, GA)
  • 2 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Sugar Hill, GA (17 miles from Gainesville, GA)
  • 2 days ago
  • Sugar Hill, GA (17 miles from Gainesville, GA)
  • 2 days ago

Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential!...

Customer Service Associate Job

  • Flowery Branch, GA (11 miles from Gainesville, GA)
  • 2 days ago
  • Flowery Branch, GA (11 miles from Gainesville, GA)
  • 2 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 4040...

Store Customer Service Specialist

  • Commerce, GA (18 miles from Gainesville, GA)
  • 2 days ago
  • Commerce, GA (18 miles from Gainesville, GA)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Bilingual Customer Service Representative

  • Gainesville, GA
  • 3 days ago
  • Gainesville, GA
  • 3 days ago

Bilingual Customer Service Representative 3.5 3.5 out of 5 stars Gainesville, GA 30507 The Customer Service Representative is responsible for handling inquiries via phone and e-mail, processing customer...

Customer Service Representative PART TIME

  • Buford, GA (18 miles from Gainesville, GA)
  • 4 days ago
  • Buford, GA (18 miles from Gainesville, GA)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Bilingual Customer Service Representative

  • Gainesville, GA
  • 4 days ago
  • Gainesville, GA
  • 4 days ago

Bilingual Customer Service Representative Wanted in Gainesville, GA Are you fluent in both Spanish and English and passionate about helping others?...

Customer Service Representative

  • Suwanee, GA (23 miles from Gainesville, GA)
  • 4 days ago
  • Suwanee, GA (23 miles from Gainesville, GA)
  • 4 days ago

... Swiftwater Park Drive, Suwanee, Georgia 30024 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role...

Store Customer Service Specialist

  • Commerce, GA (18 miles from Gainesville, GA)
  • 4 days ago
  • Commerce, GA (18 miles from Gainesville, GA)
  • 4 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Sales Customer Service Rep I Jackson County

  • Jefferson, GA (20 miles from Gainesville, GA)
  • 5 days ago
  • Jefferson, GA (20 miles from Gainesville, GA)
  • 5 days ago

Sales Customer Service Rep I Jackson County 3.6 3.6 out of 5 stars Jefferson, GA 30549 DESCRIPTION OF ESSENTIAL DUTIES: Attend training schools for professional development as required. Complete...

Pharmacy Customer Service Associate

  • Commerce, GA (18 miles from Gainesville, GA)
  • 5 days ago
  • Commerce, GA (18 miles from Gainesville, GA)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Medical Screener - Reception Technician (Customer Service)

  • Gainesville, GA
  • 5 days ago
  • Gainesville, GA
  • 5 days ago

The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process....

Demographic Data for Gainesville, GA

Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.


Local
National
132,970
3,092
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Gainesville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Gainesville, GA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Gainesville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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