Customer Service Representative Jobs in Gainesville, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Winder, GA (23 miles from Gainesville, GA)
- 1 day ago
- Winder, GA (23 miles from Gainesville, GA)
- 1 day ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
Do you love helping others and have a sense of urgency with issue resolution? Are you a planning, communication, and customer service expert?We are looking for individuals who are genuine about...
Pharmacy Customer Service Associate
- Cornelia, GA (18 miles from Gainesville, GA)
- 2 days ago
- Cornelia, GA (18 miles from Gainesville, GA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Center representative
- Buford, GA (18 miles from Gainesville, GA)
- 4 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 4 days ago
About Us Sortimo is the global leader in innovative mobility solutions & van racking interiors for vehicle organization. Sortimo of North America Inc. (SNA) is based in Atlanta and a wholly owned...
- Buford, GA (18 miles from Gainesville, GA)
- 4 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 4 days ago
At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....
- Buford, GA (18 miles from Gainesville, GA)
- 5 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 5 days ago
Ultimate Staffing is looking for experienced and personable customer care representatives for a thriving client company in Buford, GA. This candidate will be responsible for learning and...
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 6 days ago
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 6 days ago
Job Details Level: Entry Job Location: Flowery Branch, GA - Flowery Branch, GA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: None Job Shift:...
- Sugar Hill, GA (17 miles from Gainesville, GA)
- 6 days ago
- Sugar Hill, GA (17 miles from Gainesville, GA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Winder, GA (23 miles from Gainesville, GA)
- 7 days ago
- Winder, GA (23 miles from Gainesville, GA)
- 7 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service/Operations Support
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 7 days ago
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 7 days ago
Customer Service/Operations Support Are you ready to bring your logistics and supply chain expertise to a dynamic, fast-paced environment? Our client, a top-tier LED lighting manufacturer, is...
- Buford, GA (18 miles from Gainesville, GA)
- 7 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 7 days ago
SAMPA, founded in 1994, is one of the world's largest brands for heavy-duty commercial vehicle parts. We operate globally from our headquarters, factories, and engineering departments in the city...
Eyewear Customer Service/Sales Advisor Part Time
- Suwanee, GA (23 miles from Gainesville, GA)
- 9 days ago
- Suwanee, GA (23 miles from Gainesville, GA)
- 9 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Client Service Specialist (Teller)
- Buford, GA (18 miles from Gainesville, GA)
- 9 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 9 days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
- Braselton, GA (12 miles from Gainesville, GA)
- 13 days ago
- Braselton, GA (12 miles from Gainesville, GA)
- 13 days ago
Location: Braselton, GA Positions: Customer Service Representative - English and Bilingual Spanish openings! _ ____ Customer Service Representative Various on-site shifts available....
The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs....
Demographic Data for Gainesville, GA
Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Gainesville, GA
Highest Education Level
Customer Service Representatives in Gainesville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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