Customer Service Representative Jobs in Tallahassee, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Contact Specialist - Escalation Team
- State of Florida
- Tallahassee, FL (1 mile from Tallahassee, FL)
- 1 hour ago
- Tallahassee, FL (1 mile from Tallahassee, FL)
- 1 hour ago
This role is designed for individuals with 1-2 years of call center experience and demonstrated proficiency in de-escalation, problem-solving, and regulatory knowledge....
In PersonBrightKey is looking for an experienced Mailroom Customer Service Associate in Tallahassee, FL! We offer competitive benefits, paid time off, and a 401K program with a company match. This position...
In PersonCustomer Service Representative
- Remedy Staffing
- Tallahassee, FL
- 3 days ago
- Tallahassee, FL
- 3 days ago
Location: Tallahassee, FL Pay: $13/ph Schedule: Monday - Friday, 8am-5pm Duration: Temp; long-term #remedyjobs Customer Service Specialist needed to answer calls from Florida high school and...
In PersonHealthcare Customer Service Representative
- Gainwell Technologies
- Tallahassee, FL
- 5 days ago
- Tallahassee, FL
- 5 days ago
Summary As a Healthcare Customer Service Representative at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark Financial Services, LLC
- Tallahassee, FL
- 5 days ago
- Tallahassee, FL
- 5 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Representative II - 73004708
- State of Florida
- Tallahassee, FL (13 miles from Tallahassee, FL)
- 6 days ago
- Tallahassee, FL (13 miles from Tallahassee, FL)
- 6 days ago
Requisition No: 876530 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE II - 73004708 Pay Plan: Career Service Position Number: 73004708 Salary: $39,960.00 - $54,096.96 /...
In PersonPOSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark
- Tallahassee, FL
- 7 days ago
- Tallahassee, FL
- 7 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonService Industry Customer Service Representative
- Randstad
- Tallahassee, FL
- 9 days ago
- Tallahassee, FL
- 9 days ago
Long time Tallahassee business specializing in the service industry seeking career driven and experienced customer service reps! This is a fulltime role that can go permanent. The right CSR for...
In PersonThis employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In PersonRegulatory Specialist/Customer Contact Specialist
- AppleOne
- Tallahassee, FL
- 14 days ago
- Tallahassee, FL
- 14 days ago
The Regulatory Specialist II Customer Contact Specialist serves as a primary point of contact for customers, applicants, licensees, or members of the public. This position is responsible for...
In PersonPayroll & Client Service Specialist (UKG Ready required)
- Insurance Office of America
- Tallahassee, FL
- 15 days ago
- Tallahassee, FL
- 15 days ago
Title: Payroll & Client Service Specialist Fully Remote, though hybrid preferred if located near Lakewood Ranch or Longwood, FL. About the Role: The UKG Ready Payroll & Client Service Specialist...
Remote- Tallahassee Memorial Healthcare, Inc.
- Tallahassee, FL
- 18 days ago
- Tallahassee, FL
- 18 days ago
WHO WE ARE & WHAT WE DO Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia....
In Personand detail-oriented IT Customer Service Representative to join a fast-paced support team....
In PersonCustomer Service Rep(05130) - 3507 North Monroe St #A
- Domino's
- Tallahassee, FL
- 21 days ago
- Tallahassee, FL
- 21 days ago
Reliable transportationExtremely PunctualPositive AttitudeHigh EnergyIntegrity and HonestyOpen-minded and willing to learnAmbitiousHard workingFlexibility
In PersonDemographic Data for Tallahassee, FL
Moving to Tallahassee, FL? Find some basic demographic data about Tallahassee, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tallahassee, FL
Highest Education Level
Customer Service Representatives in Tallahassee, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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