Call Center Representative Jobs in Tallahassee, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Powered by JazzHR a job alert for this search Call Center Representative Tallahassee, FL, US...
Medical Call Center Representative (On-Site)
- Tallahassee, FL
- 24 days ago
- Tallahassee, FL
- 24 days ago
Medical Call Center Representative (On-Site) Tallahassee, FL 32308 Employment Type: Temp to Hire Industry: Healthcare Job Number: LE-000063 Pay Rate: $16-$18/hr or $33,280-37,440/yr Branch: Tallahassee...
Call Center Agent On-siteEmergency ManagementTemporary Tallahassee, Florida, United States OVERVIEW Description CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide...
for 2025, is excited to announce a full-time opening for the position of Call Center Representative- P05156 in the Call Center....
Job Description: Responsibilities: Answer an estimated 40-50 inbound calls daily from the Florida Medicaid provider network and member beneficiaries. Providing excellent oral communications with...
Patient Access Representative - Call Center Agent
- Tallahassee, FL
- 45+ days ago
- Tallahassee, FL
- 45+ days ago
WHO WE ARE & WHAT WE DO Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia....
Demographic Data for Tallahassee, FL
Moving to Tallahassee, FL? Find some basic demographic data about Tallahassee, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Tallahassee, FL
Highest Education Level
Call Center Representatives in Tallahassee, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Written Communication
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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