Customer Service Representative Jobs in Jacksonville, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Rep Client Service II Admin Downtown OB/GYN Clinic 8A TO 5P
- Jacksonville, FL
- moments ago
- Jacksonville, FL
- moments ago
Overview Reports directly to the designated immediate manager for the specific practice or outpatient department. Responsible for scheduling patient appointments. Interviews patients to obtain...
Pay: $14 to $16/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Service Representative, you will ensure that we deliver on our promise of outstanding service....
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...
- Macclenny, FL (21 miles from Jacksonville, FL)
- 11 hours ago
- Macclenny, FL (21 miles from Jacksonville, FL)
- 11 hours ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Customer Service Senior Representative Remote
- Jacksonville, FL
- 21 hours ago
- Jacksonville, FL
- 21 hours ago
Call center experience preferred....
Remote WorkCustomer Service Representative 1/Customer Service Representative 2/Sr Customer Service Representati
- Jacksonville, FL
- 21 hours ago
- Jacksonville, FL
- 21 hours ago
BHE GT&S has an exciting opportunity as a Customer Service Representative 1, Customer Service Representative 2 or Sr Customer Service Representative at out Jacksonville, FL location....
Member Service Representative (Part-time) - Orange Park-Jacksonville
- Jacksonville, FL
- 21 hours ago
- Jacksonville, FL
- 21 hours ago
['Navy Federal Credit Union', '3.9', 'Member Service Representative (Part-time) - Orange Park-Jacksonville', 'Apply on employer site', 'Apply now', 'Jacksonville, FL', '', '$20.00 - $24.00',...
Customer Service & Data Entry Specialist
- Jacksonville, FL
- 22 hours ago
- Jacksonville, FL
- 22 hours ago
The Contract & Data Entry Clerk will enter and verify all temporary and permanent commercial contracts and service level transactional changes for the branches. Cancel all permanent commercial...
Member Service Representative, Originations Review Specialist
- Jacksonville, FL
- 1 day ago
- Jacksonville, FL
- 1 day ago
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance....
Immediate opening! We are looking for an honest, reliable, and hardworking individual to join our team. Job duties include, but are not limited to, Front Counter Assembling Experience in...
- Jacksonville, FL (16 miles from Jacksonville, FL)
- 1 day ago
- Jacksonville, FL (16 miles from Jacksonville, FL)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Licensed Customer Service and Sales Rep - Ponte Vedra Beach FL
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 1 day ago
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 1 day ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join Americas most trusted...
MA / Customer Service Rep-Community Medicine-Full-Time
- Jacksonville, FL
- 1 day ago
- Jacksonville, FL
- 1 day ago
Overview Description: Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice...
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jacksonville, FL
Highest Education Level
Customer Service Representatives in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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