Customer Service Representative Jobs in Jacksonville, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(03136) - 450092 SR 200 #7B
- Callahan, FL (17 miles from Jacksonville, FL)
- 2 hours ago
- Callahan, FL (17 miles from Jacksonville, FL)
- 2 hours ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance....
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance....
- Jacksonville, FL (8 miles from Jacksonville, FL)
- 17 hours ago
- Jacksonville, FL (8 miles from Jacksonville, FL)
- 17 hours ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...
Equipment Finance Customer Service Specialist I
- Jacksonville, FL
- 17 hours ago
- Jacksonville, FL
- 17 hours ago
Overview This position works in a call center environment providing administrative and customer service support to the Equipment Finance Division. Performs a full range of customer service...
Guest Relations Associate (Customer Service/Hospitality)
- Jacksonville, FL
- 20 hours ago
- Jacksonville, FL
- 20 hours ago
Application Deadline: This position will remain open until July 7, 2025, or until a sufficient number of qualified applications have been received. We reserve the right to close the posting early...
JOB SUMMARY This position performs skilled, technical, customer support-related work in the management of utility accounts for residential, commercial, and specialized services. Performs a range...
Customer Service Rep(05198) - 463155 SR-200
- Yulee, FL (22 miles from Jacksonville, FL)
- 1 day ago
- Yulee, FL (22 miles from Jacksonville, FL)
- 1 day ago
Company DescriptionAt Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and...
Customer Service Rep(05101) - 1229 Mayport Road
- Atlantic Beach, FL (20 miles from Jacksonville, FL)
- 1 day ago
- Atlantic Beach, FL (20 miles from Jacksonville, FL)
- 1 day ago
Company Description Job Description Store Management Our Domino's Pizza Assistant Managers are the backbone of our business! Assistant Managers handle all aspects of running a Domino's Pizza...
Customer Service Rep(03115) - 4158 W. County Road 218
- Middleburg, FL (19 miles from Jacksonville, FL)
- 2 days ago
- Middleburg, FL (19 miles from Jacksonville, FL)
- 2 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and...
Member Service Representative (Jacksonville, FL)
- Jacksonville, FL
- 2 days ago
- Jacksonville, FL
- 2 days ago
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Jacksonville, FL to start on August 11th ALL CANDIDATES MUST BE LOCATED WITHIN A 60...
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Jacksonville, FL to start on August 11th ALL CANDIDATES MUST BE LOCATED WITHIN A 60...
Remote WorkCustomer Service Representative Wildlight Floor 2 Shared Cost Days Full-Time
- Yulee, FL (22 miles from Jacksonville, FL)
- 3 days ago
- Yulee, FL (22 miles from Jacksonville, FL)
- 3 days ago
Overview Summary: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians,...
Customer Service Rep Team Leader Deerwood Park Days
- Jacksonville, FL
- 3 days ago
- Jacksonville, FL
- 3 days ago
. • All other duties as assigned Qualifications Experience Requirements 2 years Working as a Customer Service Representative in physicians office required 2 years Working knowledge of Insurance Plans...
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 3 days ago
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 3 days ago
Heritage Landscape Supply Group is seeking a self-motivated, customer service-oriented individual for a Customer Service/Counter Sales role. This full-time position will focus on order entry at...
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jacksonville, FL
Highest Education Level
Customer Service Representatives in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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