Customer Service Representative Jobs in Jacksonville, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Macclenny, FL (21 miles from Jacksonville, FL)
- 2 hours ago
- Macclenny, FL (21 miles from Jacksonville, FL)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job ID: 514126 Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of...
Loss Prevention Customer Service Associate
- Jacksonville, FL
- 10 hours ago
- Jacksonville, FL
- 10 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Engineer (ESOM - IRP Jefferson Street)
- Jacksonville, FL
- 13 hours ago
- Jacksonville, FL
- 13 hours ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Job Details Job Location: BME FLJ - Jacksonville, FL Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: None Job Shift: Day Job Category: Customer...
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill...
Consumer Loan Specialist - Sales Customer Service
- Jacksonville, FL
- 2 days ago
- Jacksonville, FL
- 2 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Customer Service Representative
- Orange Park, FL (16 miles from Jacksonville, FL)
- 2 days ago
- Orange Park, FL (16 miles from Jacksonville, FL)
- 2 days ago
Join Our Team as a Customer Service Representative at Siegel Suites & Siegel Select!...
As a Customer Service Advisor is the first point of contact for customer inquiries. The Customer Service Advisor will provide accurate, timely, complete, and consistent global customer support...
SUMMARY: The individual in this position will execute the customer’s purchase of rail freight transportation by coordinating all aspects of the customer’s service. He or she will communicate and...
The Role AutoPoint is hiring Inbound Customer Service Representatives (CSR)....
- St Johns, FL (21 miles from Jacksonville, FL)
- 3 days ago
- St Johns, FL (21 miles from Jacksonville, FL)
- 3 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 4 days ago
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 4 days ago
Customer Service Associate I 3.2 3.2 out of 5 stars 840 A1a N Ste 100, Ponte Vedra, FL 32082 Part-time Dollar Tree 27,238 reviews Part-time We're seeking a Customer Service Associate to join our...
Customer Service Rep Deerwood Days
- Yulee, FL (22 miles from Jacksonville, FL)
- 4 days ago
- Yulee, FL (22 miles from Jacksonville, FL)
- 4 days ago
Overview Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians,...
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Jacksonville, FL
Highest Education Level
Customer Service Representatives in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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