Customer Service Representative Jobs in Jacksonville, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
MA / Customer Service Rep Durbin General Surgery Full Time Days
- UF Health
- St Johns, FL (21 miles from Jacksonville, FL)
- 21 days ago
- St Johns, FL (21 miles from Jacksonville, FL)
- 21 days ago
Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative...
In Person Full TimeVeterinary Client Service Representative
- Thrive Pet Healthcare
- Jacksonville, FL
- 1 hour ago
- Jacksonville, FL
- 1 hour ago
Description Veterinary Client Service Representative Capital Veterinary Specialists Schedule: 4 - Ten hour shifts; every other weekend required Jacksonville, Florida Capital Veterinary Specialists...
In PersonCustomer Service Rep Wildlight Full-Time Days
- UF Health
- Yulee, FL (22 miles from Jacksonville, FL)
- 12 hours ago
- Yulee, FL (22 miles from Jacksonville, FL)
- 12 hours ago
Overview Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others....
In Person Full TimeStore Customer Service Specialist
- Sherwin Williams
- Jacksonville, FL
- 13 hours ago
- Jacksonville, FL
- 13 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Rep Otolaryngology Surgery Full - Time Days
- UF Health
- Jacksonville, FL
- 1 day ago
- Jacksonville, FL
- 1 day ago
Overview Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others....
In Person Full TimeWe're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In PersonMortgage Customer Service Representative Part-Time | In-Office Position Pay: $17.50/hour Training Starts: June 29 Contract-to-Hire Opportunity (6 Months Temp-to-Perm) Available Schedules: 10:00 AM 2...
In Person- Wawa, Inc.
- Yulee, FL (22 miles from Jacksonville, FL)
- 1 day ago
- Yulee, FL (22 miles from Jacksonville, FL)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Representative
- First American Financial Corporation
- Jacksonville, FL
- 2 days ago
- Jacksonville, FL
- 2 days ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
In Person- Serenity Mental Health Centers
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 2 days ago
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 2 days ago
Customer Care Specialist Location: Nocatee, FL Employment Type : Full-Time Compensation: $23$30/hr + quarterly performance based bonuses. At Serenity, we believe purposeful work comes from helping...
In PersonJob Duties A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and...
In PersonCustomer Support Representative
- Cass Information Systems, Inc
- Jacksonville, FL
- 5 days ago
- Jacksonville, FL
- 5 days ago
The Customer Support Representative is responsible for handling incoming client and vendor account questions for either a dedicated assigned set of clients or any current clients utilizing our...
In PersonU-Box Customer Care Representative (CDL)
- U-Haul
- Jacksonville, FL
- 5 days ago
- Jacksonville, FL
- 5 days ago
Return to Job Search U-Box Customer Care Representative (CDL) Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care...
In PersonVaco has a great opportunity for a Customer Service Representative in Jacksonville, Florida. This job is contract to hire and is fully onsite during training, hybrid thereafter....
HybridCustomer Service Representative
- Solera Holdings, Inc
- Jacksonville, FL
- 6 days ago
- Jacksonville, FL
- 6 days ago
The Role AutoPoint is hiring Inbound Customer Service Representatives (CSR)....
In PersonDemographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jacksonville, FL
Highest Education Level
Customer Service Representatives in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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