MA / Customer Service Rep

Job Duties

A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician.

Essential Functions

Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments.

Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time.

Administer medication as directed by and under the direct supervision of licensed physician.

Observe and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider.

Administer basic first aid.

Participates in performance improvement projects.

Participates as an active care team member in the coordination of patient care.

Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers.

Additional duties as assigned - May travel to other clinics under additional duties

Experience Requirements

1 year Medical assistant preferred

2 years Clerical/customer service experience -ideally in a health care related industry preferred

1 year One year experience with third party payors and computer experience for in

putting data and reviewing patient demographic material preferred

Education Requirements

High School Diploma or GED required

Certification/Licensure

Certified Medical Assistant (CMA) required within 6 months

Basic Life Support (BLS) required at time of hire

Medical Terminology Certificate preferred at time of hire

** Additional Details **

A requirement of having completed an MA program that is accredited by the National

Commission for Certifying Agencies, a national or state medical association, or an agency

approved by the board.

UFJPI is an Equal Opportunity Employer and Drug Free Workplace