Customer Service Representative Jobs in Delaware
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative at Dominos in Middletown, Delaware, United States Job Description Now Hiring Customer Service Reps!...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive...
Customer Service Specialist, Contact Center at Avenue North
- Wilmington, DE
- 13 hours ago
- Wilmington, DE
- 13 hours ago
Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....
Overview Join StoneX Bullion GmbH - A Global Leader in Precious Metals StoneX Bullion GmbH, part of a Fortune 100, Nasdaq-listed company, is one of Europe's largest online precious metals traders....
Customer Service Representative to handle incoming calls, take orders and date entry of phone calls and orders....
Overview We are currently looking for a Bilingual (fluent in Spanish and English) Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention...
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkJob Details Job Location : Dover, DE Position Type : Full-Time/Part-Time Salary Range : $15.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Position Overview As a Head of Customer Service you will be responsible for managing the customer services function, identifying areas for improvement as well as developing and implementing robust...
They are currently seeking a temporary customer service representative to join their team for at least 3 months....
- DE
- 2 days ago
- DE
- 2 days ago
Wir wachsen und suchen zur weiteren Verstarkung unseres Teams zum nachstmoglichen Zeitpunkt in Vollzeit und unbefristet einen Sachbearbeiter fur die Kundenbetreuung und den Kundenservice. In...
Customer Support Specialist / Cashier / Receptionist - P/T - Newark Infiniti
- Newark, DE
- 2 days ago
- Newark, DE
- 2 days ago
Part-Time Customer Support Specialist / Receptionist - Automotive Dealership Join the Hertrich Family of Dealerships and Grow with Us! Are you passionate about customer service and thrive in a...
Local Used Car Dealer looking to fill a front desk Customer Service Representative position. No experience required, We will train the right candidate....
Customer Service Specialist at WEX, inc. in Wilmington, Delaware, United States Job Description About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the...
Demographic Data for Delaware
Moving to Delaware? Find some basic demographic data about Delaware below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Delaware
Highest Education Level
Customer Service Representatives in Delaware offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »