Customer Service Representative Jobs in Delaware
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Description Citizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth markets. We are looking for talented...
- DE
- 19 hours ago
- DE
- 19 hours ago
Wir wachsen und suchen zur weiteren Verstarkung unseres Teams zum nachstmoglichen Zeitpunkt unbefristet einen Sachbearbeiter fur die Kundenbetreuung und den Kundenservice. In dieser Rolle sind Sie...
- DE
- 19 hours ago
- DE
- 19 hours ago
Wir wachsen und suchen zur weiteren Verstarkung unseres Teams zum nachstmoglichen Zeitpunkt in Vollzeit und unbefristet einen Sachbearbeiter fur die Kundenbetreuung und den Kundenservice. In...
Client Services Representatives II - Small Business Deposits - 1st shift
- Newark, DE
- 20 days ago
- Newark, DE
- 20 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Overview Where Better Careers Begin! Massage Envy Christiana 3148 Fashion Center Blvd Newark, DE 19702 Do you have a passion for helping others? At the Massage Envy - Christiana franchise, we...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04441) - 374 WALMART DRIVE, UNIT #5
- Camden, DE
- 3 days ago
- Camden, DE
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Relations Representative - State Farm at State Farm (Matt Basile) in Dover, Delaware, United States Job Description Are you outgoing and customer-focused? Do you enjoy working with the...
Customer Success Advocate Sr at Lumen in Dover, Delaware, United States Job Description About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and...
Royal Farms Customer Service Associate- J1 Students Only in Ocean View , Delaware Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the...
Job Overview: The Customer Service Representative is an integral part of a dynamic and a highly communicative cross-functional team environment working together to build seamless customer service....
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking. Essential Job Functions * Greets customers in a...
Demographic Data for Delaware
Moving to Delaware? Find some basic demographic data about Delaware below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Delaware
Highest Education Level
Customer Service Representatives in Delaware offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- First In, First Out
- Order Entry
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Friendliness
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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