Customer Service Representative Jobs in Delaware
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Ocean View, DE
- 11 hours ago
- Ocean View, DE
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonIn the event of a service failure, the Customer Service Representative initiates the corrective action for resolution of the failure and takes the lead position in resolution for the customer....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Wilmington, DE
- 1 day ago
- Wilmington, DE
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Care Representative - Career Advancement Opportunities
- Casella Waste Systems
- Townsend, DE
- 1 day ago
- Townsend, DE
- 1 day ago
The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and...
In PersonSoar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonMoog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right...
In PersonClient Service Representative I - Lab Support
- Beebe Healthcare
- Lewes, DE
- 2 days ago
- Lewes, DE
- 2 days ago
Why Beebe? Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on...
In PersonThe Customer Service Representative interfaces with customers and multiple business / functional partners to deliver exceptional service to customers and profitability to DuPont....
HybridHiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work - we believe in making a difference for our customers to building a better tomorrow....
In PersonCustomer Service Representative II - Christiana - Evening - Casual
- ChristianaCare
- Newark, DE
- 5 days ago
- Newark, DE
- 5 days ago
Two years customer service experience, call center experience preferred About ChristianaCare ChristianaCare was recognized as one of "America's 100 Best Hospitals" by Healthgrades, selected as one of...
In PersonNavigation menu Keyword Location SEARCH HIRING: BODY TECHNICIANS All Careers I'm a Veteran Job Map Commute Options JOIN OUR TALENT COMMUNITY Customer Service Representative Claymont, DE 130 Hickman...
In PersonThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonWhat you'll be working on.... Assist customers Collect and reconcile cash. Prepare daily reports and bank deposits. Prepare work orders to be dispatched to operational personnel. Print, reconcile...
In PersonCustomer Service Rep(04438) - 261 N. DUPONT HWY., SUITE 3-B
- Domino's
- Dover, DE
- 6 days ago
- Dover, DE
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In PersonSearch for more jobs PT Customer Service Leader Posting Date: 05/26/2026 Wilmington, DE APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 488121 Address:...
In Person Part TimeDemographic Data for Delaware
Moving to Delaware? Find some basic demographic data about Delaware below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Delaware
Highest Education Level
Customer Service Representatives in Delaware offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »