Customer Service Representative Jobs in Delaware
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Uber den Bereich Fur den Bereich "Customer Services Avionics" suchen wir zum nachstmoglichen Zeitpunkt eine*n "Project Management Officer Customer Service (w/m/d)" am Standort Immenstaad. Der...
Job Details ChristianaCare General Surgery Services is seeking a Customer Service Specialist. ChristianaCare's experienced surgeons and care teams provide patients with confidence to undergo...
NOTE: This job description is not intended to be all-inclusive and may not describe all the job responsibilities and standards assigned to this position. They may change from time to time....
Customer Success Specialist (Project Manager) - Hybrid USA R0050288
- Wilmington, DE
- 18 hours ago
- Wilmington, DE
- 18 hours ago
Customer Success Specialist (Project Manager) - Hybrid USA R0050288 | FCC | CT Corporation System (DE) About the Role: THIS ROLE IS A Customer Success Specialist (Project Manager) SUPPORTING THE...
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Thats why this is the best customer service representative job on the planet!...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Category/Area of Expertise: Retail Operations Job Requisition: 445670 Address: USA-DE-New Castle-1200 Beaver Brook Place Store Code: Store 02153 Front End (7230143) Food Lion has been providing an...
Category/Area of Expertise: Retail Operations Job Requisition: 445671 Address: USA-DE-New Castle-1200 Beaver Brook Place Store Code: Store 02153 Front End (7230143) Food Lion has been providing an...
Loss Prevention Customer Service Associate
- Rehoboth Beach, DE
- 3 days ago
- Rehoboth Beach, DE
- 3 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Delaware
Moving to Delaware? Find some basic demographic data about Delaware below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Delaware
Highest Education Level
Customer Service Representatives in Delaware offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Spanish
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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