Customer Service Representative Jobs in Delaware
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Bilingual (English/Japanese) Customer Service Rep- 25/hour! - A1420063PHI_6-4658
- Dover, DE
- 14 hours ago
- Dover, DE
- 14 hours ago
Service Representative who is proficient in Japanese to join their team....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Dover, DE
- 15 hours ago
- Dover, DE
- 15 hours ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
Customer Service Representative / Vertriebsinnendienstmitarbeiter (m/w/d)
- DE
- 18 hours ago
- DE
- 18 hours ago
Customer Service Representative / Vertriebsinnendienstmitarbeiter (m/w/d) Requisition-ID: 44360 Arbeitsort/e: Offenbach Am Main, DE Dein Job Wir suchen Dich als engagiertes und kommunikationsstarkes...
Customer Service Specialist, Contact Center at Avenue North
- Wilmington, DE
- 19 hours ago
- Wilmington, DE
- 19 hours ago
Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....
Customer Service Representative I at Evolent in Dover, Delaware, United States Job Description Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for...
Remote Customer Service Specialist WEX, Inc. life insurance, paid time off, tuition reimbursement United States, Delaware Jun 11, 2025 About the Team/Role The Customer Service Specialist primarily...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
As a Customer Service Representative, you will serve as the first point of contact for our life insurance customers (i.e., policy holders, beneficiaries, financial professionals, etc.)....
Remote WorkThe Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers and Commercial Customers by providing daily operational call center support...
Customer Service Representative, Specialized Services Bagster
- Dover, DE
- 1 day ago
- Dover, DE
- 1 day ago
Job Summary** The Specialized Services Customer Service Representative position receives and processes calls and/or e-mails from Bagster customers and serves as the point of contact for these customers...
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Job Details Job Location : Dover, DE Position Type : Full-Time/Part-Time Salary Range : $15.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Demographic Data for Delaware
Moving to Delaware? Find some basic demographic data about Delaware below.
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Salary for Customer Service Representative Jobs in Delaware
Highest Education Level
Customer Service Representatives in Delaware offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Sales Leadership
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Problem Resolution
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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