Customer Service Representative Jobs in Milford, DE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 54 Jobs

PT Customer Service Leader

  • Milford, DE
  • 3 hours ago
  • Milford, DE
  • 3 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 440803 Address: USA-DE-Milford-951 North Dupont Blvd Store Code: Store 01294 Front End (7221197) Food Lion has been providing an...

Pharmacy Customer Service Associate

  • Magnolia, DE (11 miles from Milford, DE)
  • 3 hours ago
  • Magnolia, DE (11 miles from Milford, DE)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Bilingual Customer Support Specialist / Cashier / Receptionist - F/T - Frederick Ford

  • Seaford, DE (24 miles from Milford, DE)
  • 15 hours ago
  • Seaford, DE (24 miles from Milford, DE)
  • 15 hours ago

Full-Time Bilingual (Spanish) Customer Support Specialist / Automotive Cashier / Receptionist with Growth Opportunities Are you a customer-focused individual who thrives in a fast-paced...

Customer Service Rep(04443) - 19 South Race Street

  • Georgetown, DE (18 miles from Milford, DE)
  • 15 hours ago
  • Georgetown, DE (18 miles from Milford, DE)
  • 15 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(04467) - 17884 Coastal Highway

  • Lewes, DE (18 miles from Milford, DE)
  • 15 hours ago
  • Lewes, DE (18 miles from Milford, DE)
  • 15 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(04445) - 1000 MIDWAY DRIVE

  • Harrington, DE (13 miles from Milford, DE)
  • 15 hours ago
  • Harrington, DE (13 miles from Milford, DE)
  • 15 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(04440) - 137 Jerome Dr

  • Dover, DE (16 miles from Milford, DE)
  • 1 day ago
  • Dover, DE (16 miles from Milford, DE)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

CPC Customer Service Support

  • Dover, DE (16 miles from Milford, DE)
  • 2 days ago
  • Dover, DE (16 miles from Milford, DE)
  • 2 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Support Specialist / Cashier / Receptionist - F/T- Dover Chevy

  • Dover, DE (16 miles from Milford, DE)
  • 2 days ago
  • Dover, DE (16 miles from Milford, DE)
  • 2 days ago

Customer Support Specialist - Full Time Automotive Dealership Cashier / Receptionist with Opportunity for Growth Hertrich Family of Automobile Dealerships seeks a Full Time Customer Support...

Dairy Monitoring Customer Success Specialist (Texas, New Mexico)

  • Dover, DE (16 miles from Milford, DE)
  • 3 days ago
  • Dover, DE (16 miles from Milford, DE)
  • 3 days ago

**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...

Customer Service Representative

  • Lewes, DE (18 miles from Milford, DE)
  • 3 days ago
  • Lewes, DE (18 miles from Milford, DE)
  • 3 days ago

Go-Glass is seeking a motivated, detail-driven Customer Service Representative (CSR) to join our high-energy, collaborative team....

Member Service Representative

  • Rehoboth Beach, DE (22 miles from Milford, DE)
  • 4 days ago
  • Rehoboth Beach, DE (22 miles from Milford, DE)
  • 4 days ago

Our Promise: Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...

Eyewear Customer Service/Sales Advisor

  • Dover, DE (16 miles from Milford, DE)
  • 4 days ago
  • Dover, DE (16 miles from Milford, DE)
  • 4 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Representative

  • Dover, DE (16 miles from Milford, DE)
  • 5 days ago
  • Dover, DE (16 miles from Milford, DE)
  • 5 days ago

/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....

Customer Service - Donor Support Technician

  • Dover, DE (16 miles from Milford, DE)
  • 6 days ago
  • Dover, DE (16 miles from Milford, DE)
  • 6 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Demographic Data for Milford, DE

Moving to Milford, DE? Find some basic demographic data about Milford, DE below.


Local
National
20,827
624
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Milford, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Milford, DE offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Milford, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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