Customer Service Representative Jobs in Stamford, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 132 Jobs

Customer Service and Order Entry Specialist

  • Randstad
  • Farmingdale, NY (22 miles from Stamford, CT)
  • 14 hours ago
  • Farmingdale, NY (22 miles from Stamford, CT)
  • 14 hours ago

oin Our Team: Customer Service & Order Entry Specialist Company: Accurate Ingredients, Inc. Compensation: $25.00 / hr Job Type: Full-Time Are you a highly organized self-starter with a knack for...

In Person

Lead Customer Service

  • Randstad
  • Hicksville, NY (20 miles from Stamford, CT)
  • 1 day ago
  • Hicksville, NY (20 miles from Stamford, CT)
  • 1 day ago

We have an exciting opportunity to join our Customer Service Team! We’re looking for a Customer Service Lead to drive our business to the next level and support our mission of delivering the...

In Person

Customer Service Rep

  • Randstad
  • Hicksville, NY (20 miles from Stamford, CT)
  • 1 day ago
  • Hicksville, NY (20 miles from Stamford, CT)
  • 1 day ago

We’re looking for a full-time Customer Service Representative to provide first class customer service to our clients and support our mission of delivering the highest quality component products and...

In Person

Client Service Rep. (Hybrid- Long Island, NY)

  • Broadridge
  • Edgewood, NY (24 miles from Stamford, CT)
  • 1 day ago
  • Edgewood, NY (24 miles from Stamford, CT)
  • 1 day ago

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...

Hybrid

Senior Managr Global Customer Service

  • Fuji film Diosynth BioTechnologies
  • Valhalla, NY (13 miles from Stamford, CT)
  • 1 day ago
  • Valhalla, NY (13 miles from Stamford, CT)
  • 1 day ago

Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...

Remote

Customer Service Support Associate - Bob Squad

  • Bob's Discount Furniture
  • Bronx, NY (21 miles from Stamford, CT)
  • 2 days ago
  • Bronx, NY (21 miles from Stamford, CT)
  • 2 days ago

Job Title Customer Service Support Associate - Bob Squad Job Overview Join Bob's Discount Furniture as a Customer Service Support Associate - Bob Squad and be a key part of delivering exceptional...

In Person

Customer Service Representative - The Sono Collection

  • Nordstrom
  • Norwalk, CT (7 miles from Stamford, CT)
  • 2 days ago
  • Norwalk, CT (7 miles from Stamford, CT)
  • 2 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

In Person

Customer Service Representative

  • 128330 Island Trees Veterinary Hospital
  • Hicksville, NY (20 miles from Stamford, CT)
  • 2 days ago
  • Hicksville, NY (20 miles from Stamford, CT)
  • 2 days ago

Seeking an energetic, patient, friendly and organized individual who is excellent in multi-tasking, time-management skills. We are a two-doctor veterinarian practice in Hicksville, NY. We have...

In Person

Customer Service

  • Johnson Service Group
  • Hicksville, NY (20 miles from Stamford, CT)
  • 3 days ago
  • Hicksville, NY (20 miles from Stamford, CT)
  • 3 days ago

JSG is seeking a Customer Service Representative for our client in Hicksville NY....

In Person

Senior Customer Service Account Specialist

  • Henkel
  • Stamford, CT
  • 3 days ago
  • Stamford, CT
  • 3 days ago

About this Position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite,...

Hybrid

Client Services Representative

  • Cetera Financial Group
  • Westbury, NY (18 miles from Stamford, CT)
  • 4 days ago
  • Westbury, NY (18 miles from Stamford, CT)
  • 4 days ago

This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works...

In Person

Customer Service Specialist

  • Prestige Brands Holdings, Inc.
  • Tarrytown, NY (16 miles from Stamford, CT)
  • 4 days ago
  • Tarrytown, NY (16 miles from Stamford, CT)
  • 4 days ago

Prestige Consumer Healthcare is a company that focuses on product innovation and quality in the over-the-counter healthcare and women's health categories to better improve the lives of our...

Hybrid

Customer Service Rep(03313) - 3626 Bell Blvd, Bayside NY 11361

  • Domino's Pizza
  • Bayside, NY (22 miles from Stamford, CT)
  • 4 days ago
  • Bayside, NY (22 miles from Stamford, CT)
  • 4 days ago

Company Description Customer Service Our Customer Service Representatives (CSRs) are the first contact with our customers - so we value their commitment to exceptional customer service, enthusiastic...

In Person

Customer Service Rep(03415) - 501 Westbury Ave

  • Domino's Pizza
  • Carle Place, NY (21 miles from Stamford, CT)
  • 4 days ago
  • Carle Place, NY (21 miles from Stamford, CT)
  • 4 days ago

Company Description Customer Service Our Customer Service Representatives (CSRs) are the first contact with our customers - so we value their commitment to exceptional customer service, enthusiastic...

In Person

Dispatcher/Customer Service Tuesday - Saturday 12-8pm

  • Gold Medal
  • Nanuet, NY (24 miles from Stamford, CT)
  • 4 days ago
  • Nanuet, NY (24 miles from Stamford, CT)
  • 4 days ago

Gold Medal Service, a dynamic, rapidly-growing HVAC, Plumbing, and Electrical company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team...

In Person

Demographic Data for Stamford, CT

Moving to Stamford, CT? Find some basic demographic data about Stamford, CT below.


Local
National
135,274
4,500
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Stamford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Stamford, CT offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Stamford, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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