Customer Service Representative Jobs in Stamford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Danbury, CT (22 miles from Stamford, CT)
- 30+ days ago
- Danbury, CT (22 miles from Stamford, CT)
- 30+ days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Syosset, NY (15 miles from Stamford, CT)
- 12 days ago
- Syosset, NY (15 miles from Stamford, CT)
- 12 days ago
Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...
Customer Service Representative
- Huntington Station, NY (18 miles from Stamford, CT)
- 2 hours ago
- Huntington Station, NY (18 miles from Stamford, CT)
- 2 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service & E-Commerce Supervisor - Full Time
- Darien, CT (3 miles from Stamford, CT)
- 4 hours ago
- Darien, CT (3 miles from Stamford, CT)
- 4 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- White Plains, NY (11 miles from Stamford, CT)
- 4 hours ago
- White Plains, NY (11 miles from Stamford, CT)
- 4 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service - Self Storage Manager
- Mahopac, NY (24 miles from Stamford, CT)
- 9 hours ago
- Mahopac, NY (24 miles from Stamford, CT)
- 9 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Bilingual Customer Service Specialist (Spanish)
- Huntington, NY (14 miles from Stamford, CT)
- 11 hours ago
- Huntington, NY (14 miles from Stamford, CT)
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative - Retail; Long Island, NY
- Bethpage, NY (21 miles from Stamford, CT)
- 12 hours ago
- Bethpage, NY (21 miles from Stamford, CT)
- 12 hours ago
As a Customer Service Representative, you are a key level of support for our valued retail store customers....
Remote WorkCustomer Service Associate Team Leader (Front End Support Assistant Manager)
- Brentwood, NY (24 miles from Stamford, CT)
- 12 hours ago
- Brentwood, NY (24 miles from Stamford, CT)
- 12 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- Darien, CT (3 miles from Stamford, CT)
- 12 hours ago
- Darien, CT (3 miles from Stamford, CT)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Floral Park, NY (24 miles from Stamford, CT)
- 1 day ago
- Floral Park, NY (24 miles from Stamford, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.In...
Concierge Security - Customer Service
- Mount Vernon, NY (18 miles from Stamford, CT)
- 1 day ago
- Mount Vernon, NY (18 miles from Stamford, CT)
- 1 day ago
Job Description GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your...
Customer Service Representative -New Rochelle, NY
- New Rochelle, NY (15 miles from Stamford, CT)
- 1 day ago
- New Rochelle, NY (15 miles from Stamford, CT)
- 1 day ago
Our Customer Service Representatives are essential to our success because they retain and extract more value from customers and deliver top-notch service that cultivates loyalty and promotes referral...
Registered Client Service Associate
- Fairfield, CT (15 miles from Stamford, CT)
- 1 day ago
- Fairfield, CT (15 miles from Stamford, CT)
- 1 day ago
POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists...
Customer Support Representative
- Stratford, CT (24 miles from Stamford, CT)
- 1 day ago
- Stratford, CT (24 miles from Stamford, CT)
- 1 day ago
Provide world-class customer support, responding to all customer inquiries, supporting outside sales efforts, and following up with internal parties to pursue final response to the customer. Build...
Demographic Data for Stamford, CT
Moving to Stamford, CT? Find some basic demographic data about Stamford, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Stamford, CT
Highest Education Level
Customer Service Representatives in Stamford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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