Call Center Representative Jobs in Stamford, CT

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 19 Jobs

Call Center Representative

New Rochelle, NY (15 miles from Stamford, CT)
2 days ago

New Rochelle, NY (15 miles from Stamford, CT)
2 days ago

We're looking for a driven and enthusiastic Call Center Representative to support our Marvin Replacement business....

Call Center Representative 1

Bridgeport, CT (18 miles from Stamford, CT)
4 days ago

Bridgeport, CT (18 miles from Stamford, CT)
4 days ago

The Call Center Representative serves as a key point of contact for patients, clinical staff, and the public, delivering exceptional customer service in a fast-paced call center environment....

Call Center Customer Service Representative

West Nyack, NY (22 miles from Stamford, CT)
5 days ago

West Nyack, NY (22 miles from Stamford, CT)
5 days ago

Call Center Customer Service Representative West Nyack, NY 10994, USA Posted 2 minutes ago Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked...

Call Center Representative

Melville, NY (19 miles from Stamford, CT)
16 days ago

Melville, NY (19 miles from Stamford, CT)
16 days ago

Set appointments via inbound/outbound calls from our Call Center. Heavy Call Volume at timesUpdate patient demographics and pre-register in EPIC, training will be providedCapture, enter and report...

Call Center Representative - VIVO Pharmacy (Onsite)

Lake Success, NY (21 miles from Stamford, CT)
17 days ago

Lake Success, NY (21 miles from Stamford, CT)
17 days ago

Call Center Representative - VIVO Pharmacy (Onsite) Northwell Health $41,780.00 - $64,340.00 / yr Jun 12, 2025 Job Description Operates the telephone console, performs communication activities and responsible...

Call Center Representative

Nanuet, NY (24 miles from Stamford, CT)
18 days ago

Nanuet, NY (24 miles from Stamford, CT)
18 days ago

To assist existing and potential members with their telephone and internet requests; explains services, responds to problems, and directs phone calls to the appropriate area. Requirements Assists...

Call Center Rep $21/HR - Immediate Hire

White Plains, NY (11 miles from Stamford, CT)
20 days ago

White Plains, NY (11 miles from Stamford, CT)
20 days ago

IMMEDIATE CALL CENTER REPRESENTATIVE NEEDED, START IMMEDIATLEY OPPORTUNITY TO WORK WITH ONE OF THE LARGEST INSURANCE/RETIREMENT BENEFIT ORGANIZATIONS IN THE AREA MONDAY - FRIDAY 11AM- 8PM, MUST BE FLEXIBLE...

Call Center Representative

Great Neck, NY (21 miles from Stamford, CT)
24 days ago

Great Neck, NY (21 miles from Stamford, CT)
24 days ago

Call Center Representative Vaco $19.00 - $21.00 / hr United States, York, Great Neck Jun 05, 2025 Organization: Well-known Orthopedic Practice Role:Call Center Representative Pay Rate: $19-20/hr Location...

Call Center Representative

Hawthorne, NY (14 miles from Stamford, CT)
26 days ago

Hawthorne, NY (14 miles from Stamford, CT)
26 days ago

Job Summary: A Call Center Representative is responsible for answering phone calls to the COVID Call Center or APS Service line Call Centers to meet the needs of patients regarding scheduling, updating...

Call Center Representative

Great Neck, NY (21 miles from Stamford, CT)
30+ days ago

Great Neck, NY (21 miles from Stamford, CT)
30+ days ago

Organization: Well-known Orthopedic Practice Role: Call Center Representative Pay Rate: $19-20/hr Location: Great Neck, NY - 5 days a week on-site Our Organization is seeking to hire Customer Service...

Client Support Specialist - Full-Time

Greenvale, NY (17 miles from Stamford, CT)
30+ days ago

Greenvale, NY (17 miles from Stamford, CT)
30+ days ago

Sid Jacobson JCC, the only full-service JCC on Long Islands North Shore, provides a full range of cutting-edge recreational, health, fitness, educational, cultural arts, and social services...

Call Center Representative

Bethpage, NY (21 miles from Stamford, CT)
30+ days ago

Bethpage, NY (21 miles from Stamford, CT)
30+ days ago

Manage large volume of inbound and outbound calls in a timely manner Process customer orders; verify for accuracy and completeness Make recommendations for additional products and services Ensure...

Patient Service Representative - Call Center, Hicksville, Long Island, New York, Part Time, Days, HYBRID, Offsite

Huntington, NY (14 miles from Stamford, CT)
45+ days ago

Huntington, NY (14 miles from Stamford, CT)
45+ days ago

Description The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior...

Access Center Lead Agent- Call Center, Hicksville, Long Island, HYBRID, Full Time, Days, Offsite

Greenlawn, NY (15 miles from Stamford, CT)
45+ days ago

Greenlawn, NY (15 miles from Stamford, CT)
45+ days ago

Description The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role...

Access Center Lead Agent - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Huntington, NY (14 miles from Stamford, CT)
45+ days ago

Huntington, NY (14 miles from Stamford, CT)
45+ days ago

Description The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role...

View all jobs

Demographic Data for Stamford, CT

Moving to Stamford, CT? Find some basic demographic data about Stamford, CT below.

Median Age

Average Household Income

Home Value vs Household Income in Stamford, CT

Local

National

Total Population

135,274

Number of Businesses

4,500

City Size

Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Stamford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Stamford, CT offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Stamford, CT

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Call Center Representative Related Career Advice Articles

How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »