Customer Service Representative Jobs in Connecticut
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative Primary Care
- New Haven, CT
- 1 day ago
- New Haven, CT
- 1 day ago
Job Type Part-time Description Are you passionate about providing exceptional customer service and making a difference in the lives of pets and their owners? We are excited to announce the opening...
High School Diploma or equivalent and at least 6 months of call center experience OR Associate degree (or higher) without call center experience. Ability to pass a typing test (minimum 30 WPM)....
MEMBER SERVICE REPRESENTATIVEBe a part of the Charter Oak Federal Credit Union Team!Member Service Representative is responsible for building member relationships by providing outstanding...
Customer Care Representative - Career Advancement Opportunities
- Windham, CT
- 19 hours ago
- Windham, CT
- 19 hours ago
## Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Hartford, CT
- 20 hours ago
- Hartford, CT
- 20 hours ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- Hartford, CT
- 20 hours ago
- Hartford, CT
- 20 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Pharmacy Customer Service Associate (part of Walgreens Boots Alliance) 3.4 3.4 out of 5 stars 1475 Main Street, Willimantic, CT 06226 Models and delivers a distinctive and delightful customer...
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with...
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
NOW HIRING: Customer Support Representative Customer Service Team Location: Avon, CT Job Type: Temp-to-Perm Hours: 10:00 AM 6:00 PM (35 to 37.5 hours/week based on lunch break) Compensation:...
Provides support as a Multi-Team Team Member, performing duties related to customer service, stocking, and sanitation in assigned department(s). All Whole Foods Market Retail jobs require ensuring...
Customer Service Specialist AFC Corporate Customer Service Specialist FULL TIME AFC CORPORATE Summary Answer all incoming calls and respond to current and prospective patients promptly and...
Customer Service Specialist WEX, Inc. life insurance, paid time off, tuition reimbursement United States, Connecticut, Simsbury 82 Hopmeadow Street (Show on map) Jun 11, 2025 About the Team/Role...
The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers and Commercial Customers by providing daily operational call center support...
Demographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Connecticut
Highest Education Level
Customer Service Representatives in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Client Services
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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