Customer Service Representative Jobs in Connecticut
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03279) - 242 Greenmanville Ave
- Stonington, CT
- 12 hours ago
- Stonington, CT
- 12 hours ago
Company Description Job Description Costumer Service Represent Energetic, Fun Person with A SMILE!! Qualifications Additional Information All your information will be kept confidential according...
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists...
Provide world-class customer support, responding to all customer inquiries, supporting outside sales efforts, and following up with internal parties to pursue final response to the customer. Build...
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Customer Service job for English and Spanish speaker
- Woodbridge, CT
- 1 day ago
- Woodbridge, CT
- 1 day ago
Customer Service job for English and Spanish speaker (Woodbridge) compensation: $17 an hour employment type: experience level: entry level job title: Office assistant and customer service We are a...
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate,...
Requisition Number: 199974 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Demographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Connecticut
Highest Education Level
Customer Service Representatives in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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