Customer Service Representative Jobs in Connecticut
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job Posting Description The Customer Service Representative (CSR) is responsible for providing excellent customer service to all internal and external customers by communicating effectively with customers...
RemoteCustomer Service Representative/Admin Support
- Aston Carter
- Enfield, CT
- 3 days ago
- Enfield, CT
- 3 days ago
We're actively hiring a Customer Service Representative to join our onsite team in Enfield, CT....
Hybrid In PersonAbout this Position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite,...
HybridWHO WE ARE AND WHAT WE DO: Established in 1963, Jefferson Radiology is proud to be the largest radiology practice group in Connecticut. With ten imaging centers in central Connecticut and...
Hybrid- Franklin Templeton Investments
- Stamford, CT
- 6 days ago
- Stamford, CT
- 6 days ago
OShaughnessy Asset Management (OSAM) is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress...
HybridCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)
- CVS Health
- CT
- 6 days ago
- CT
- 6 days ago
Position Summary CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team....
RemoteCustomer Service Engineer - Union - CT/MR - Northeast Upstate NY
- Varian Medical Systems, Inc
- Union, CT
- 10 days ago
- Union, CT
- 10 days ago
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality....
HybridCustomer Service Specialist - Operations (Hybrid)
- Intact Specialty Solutions
- Farmington, CT
- 13 days ago
- Farmington, CT
- 13 days ago
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to...
HybridClient Service Specialist - Hybrid (Farmington, CT)
- Onedigital
- Farmington, CT
- 14 days ago
- Farmington, CT
- 14 days ago
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing...
HybridCustomer Service Associate Representative
- Careers Integrated Resources Inc
- Bloomfield, CT
- 14 days ago
- Bloomfield, CT
- 14 days ago
Customer Service Associate Representative Job Location: Bloomfield, CT (100% remote) Job Duration: 3-4 Months (possibility of extension) Shift: Must be able to work Monday - Friday, any shift...
RemoteCustomer Care Specialist Salary Range: $37,440 - $51,500 Job Posting End Date: This job will be posted on an ongoing basis. We've Got You Under Our Wing We are the duck. We develop and empower our...
HybridCustomer Care Agent Hybrid Schedule
- Radiology Partners
- East Hartford, CT
- 17 days ago
- East Hartford, CT
- 17 days ago
WHO WE ARE AND WHAT WE DO: Established in 1963, Jefferson Radiology is proud to be the largest radiology practice group in Connecticut. With ten imaging centers in central Connecticut and...
HybridJoin a global leader in the design and manufacture of aerospace hydraulic systems. We are seeking a Senior Customer Support Representative to manage a high-impact portfolio of OEM, airline, and...
HybridCustomer Support Specialist I US-CT-Windsor $21.64/hr + Bonus $21.64/hr + Bonus Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry....
RemoteCare4Kids Client Services Representative
- United Way of Connecticut
- Rocky Hill, CT
- 29 days ago
- Rocky Hill, CT
- 29 days ago
Care4Kids Client Services Representative Location : Rocky Hill, CT (Hybrid after training) | Schedule: 8:00 a.m.5:00 p.m. Monday through Friday (1-hour lunch break) and every third Thursday from...
HybridDemographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Connecticut
Highest Education Level
Customer Service Representatives in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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