Customer Service Representative Jobs in Connecticut
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative - Primary Care
- Pieper Veterinary
- Middletown, CT
- 3 days ago
- Middletown, CT
- 3 days ago
Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail-oriented Client Service...
In PersonMinimum of six months of call center experience required. Associate degree or higher may be considered in lieu of call center experience. Strong verbal and written communication skills....
In PersonVeterinary Client Service Representative - 2nd Shift - ER / Specialty
- Pieper Veterinary
- Middletown, CT
- 12 hours ago
- Middletown, CT
- 12 hours ago
Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail oriented Second Shift...
In PersonVeterinary Client Service Representative - Urgent Care - PT
- Pieper Veterinary
- Madison, CT
- 19 hours ago
- Madison, CT
- 19 hours ago
Description: We understand that in urgent care, every moment matters and a positive client experience begins the moment a client walks through the door. Pieper Veterinary is seeking a...
In Person Part TimeJob Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonBNT Cromwell - Customer Service Representative
- BAPCOR LIMITED
- Cromwell, CT
- 22 hours ago
- Cromwell, CT
- 22 hours ago
Company Description Bapcor Ltd is Asia Pacific's leading automotive provider of aftermarket accessories, equipment, service and solutions. We host one of the widest ranges of car parts in the...
In PersonSalary Range: $37,440 - $51,500 Job Posting End Date: This job will be posted on an ongoing basis. We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate...
In PersonSUMMARY: The ideal candidate will provide technical, professional customer support in a timely manner consistent with established policies, procedures, and company direction. Provide world-class...
In PersonJob Posting Description The Customer Service Representative (CSR) is responsible for providing excellent customer service to all internal and external customers by communicating effectively with customers...
RemoteCustomer Service Representative - The Sono Collection
- Nordstrom
- Norwalk, CT
- 2 days ago
- Norwalk, CT
- 2 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
In PersonWe are seeking a dedicated Inbound Customer Service Representative. This position offers an opportunity to contribute to a positive customer experience in a collaborative environment....
In Person- Hubbell Power Systems, Inc.
- Shelton, CT
- 2 days ago
- Shelton, CT
- 2 days ago
Manager II Customer Service Date: May 26, 2026 Location: Taguig City, PH, 1631 #job-location.job-location-inline Company: Hubbell Incorporated Job Overview The Engagement & Customer Delivery...
In PersonCustomer Care/Call Center Customer Care Specialist Inter
- East Hartford, CT
- 2 days ago
- East Hartford, CT
- 2 days ago
Minimum of six months of call center experience required. Associate degree or higher may be considered in lieu of call center experience. Strong verbal and written communication skills....
In PersonPart Time Job Opportunity Cashier / Customer Service Representative Wages commensurate with experience with a review in 90 days 17 years of age minimum with valid driver license Background check, drug...
In Person Part TimeCustomer Support Representative Apply Now Applied To save a job sign in or get started Job ID: 10242347 Posted today Back Avon, CT, US Office High School or equivalent Full Time, Temp to Hire...
In PersonDemographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Connecticut
Highest Education Level
Customer Service Representatives in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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