Customer Service Representative Jobs in Connecticut
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative - Primary Care
- Stratford, CT
- 14 days ago
- Stratford, CT
- 14 days ago
We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client Service Representative to join our...
NOW HIRING: Customer Support Representative I Location: Avon, CT 06001 Hours: 10:00 AM 6:00 PM (MondayFriday) Position Type: Temp to Hire Pay Rate: $18.00/hour Position Overview: We are seeking a...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Then the Customer Service Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team....
Customer Service Senior Rep -Express Scripts - Hybrid
- Bloomfield, CT
- 9 hours ago
- Bloomfield, CT
- 9 hours ago
tbd If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least...
The minimum salary for the Customer Service Representative position is $17.00 per hour and the maximum salary for the Customer Service Representative position is annually $17.00 per hour....
Company :** United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers...
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Requirements: 18 years or older High School Diploma (or equivalent) plus 6+ months call center experience, OR Associate degree or higher without call center experience Able to type 30+ WPM...
Are you passionate about health, wellness, and nutrition? Join a dynamic team where youll help drive innovation in the rapidly growing functional ingredients industry. In this role, youll play a...
Overview In a hybrid work environment with 2 days in-office, the Customer Relations Specialist works with the Customer Service team to investigate and resolve issues affecting enrollment of...
Demographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Connecticut
Highest Education Level
Customer Service Representatives in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Spanish
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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