Customer Service Representative Jobs in Manchester, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Hartford, CT (7 miles from Manchester, CT)
- moments ago
- Hartford, CT (7 miles from Manchester, CT)
- moments ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Remote Customer Service Representative - Facility Maintenance Services
- Hartford, CT (7 miles from Manchester, CT)
- moments ago
- Hartford, CT (7 miles from Manchester, CT)
- moments ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkBehavioral Health Customer Service Advocate - After Hours - Remote
- Bloomfield, CT (12 miles from Manchester, CT)
- 1 hour ago
- Bloomfield, CT (12 miles from Manchester, CT)
- 1 hour ago
The Advocate role is a non-clinical customer service position within an inbound call center that supports Evernorth Behavioral Health. Advocates are responsible for handling inbound calls from...
Remote Work- South Windsor, CT (5 miles from Manchester, CT)
- 4 hours ago
- South Windsor, CT (5 miles from Manchester, CT)
- 4 hours ago
NATURE OF WORK To provide effective quality service that meet internal and external customer needs and expectations in a professional manner. Under the direction of the Administrative Operations...
- Plainville, CT (18 miles from Manchester, CT)
- 11 hours ago
- Plainville, CT (18 miles from Manchester, CT)
- 11 hours ago
YMCA of Greater Hartford Job Description Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade: Primary Department: Membership Reports to: Membership Director Revision Date:...
Customer Account Representative
- Bloomfield, CT (12 miles from Manchester, CT)
- 1 day ago
- Bloomfield, CT (12 miles from Manchester, CT)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative Part-Time
- Glastonbury, CT (4 miles from Manchester, CT)
- 1 day ago
- Glastonbury, CT (4 miles from Manchester, CT)
- 1 day ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Customer Service Representative (remote)
- Hartford, CT (7 miles from Manchester, CT)
- 2 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Springfield, MA (23 miles from Manchester, CT)
- 2 days ago
- Springfield, MA (23 miles from Manchester, CT)
- 2 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
- East Hartford, CT (5 miles from Manchester, CT)
- 2 days ago
- East Hartford, CT (5 miles from Manchester, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Colchester, CT (17 miles from Manchester, CT)
- 2 days ago
- Colchester, CT (17 miles from Manchester, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate, InMotion
- Windsor Locks, CT (13 miles from Manchester, CT)
- 2 days ago
- Windsor Locks, CT (13 miles from Manchester, CT)
- 2 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate,...
Customer Service Representative
- Plainville, CT (18 miles from Manchester, CT)
- 2 days ago
- Plainville, CT (18 miles from Manchester, CT)
- 2 days ago
Requisition Number: 199974 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Uniformed Loss Prevention Customer Service Associate Part Time - Hartford
- Hartford, CT (7 miles from Manchester, CT)
- 3 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 3 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Windsor, CT (8 miles from Manchester, CT)
- 3 days ago
- Windsor, CT (8 miles from Manchester, CT)
- 3 days ago
In this role, you will ensure that customer inquiries are handled in a timely and professional manner, and that our customer service standards are met every day. To be successful in this role, you...
Demographic Data for Manchester, CT
Moving to Manchester, CT? Find some basic demographic data about Manchester, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Manchester, CT
Highest Education Level
Customer Service Representatives in Manchester, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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