Customer Service Representative Jobs in Greenwich, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 216 Jobs

Customer Service Representative

Port Washington, NY (14 miles from Greenwich, CT)
8 days ago

Port Washington, NY (14 miles from Greenwich, CT)
8 days ago

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...

Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper) - Full Time

White Plains, NY (7 miles from Greenwich, CT)
5 hours ago

White Plains, NY (7 miles from Greenwich, CT)
5 hours ago

In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...

Customer service

Melville, NY (21 miles from Greenwich, CT)
6 hours ago

Melville, NY (21 miles from Greenwich, CT)
6 hours ago

Looking for person to work at our Syosset office to call our existing clients for orders and fulfill orders and work on computer to make invoices. Must have computer knowledge

Customer Service Rep(03584) - 104 School St

Glen Cove, NY (11 miles from Greenwich, CT)
15 hours ago

Glen Cove, NY (11 miles from Greenwich, CT)
15 hours ago

Company Description Customer Service Our Customer Service Representatives (CSRs) are the first contact with our customers - so we value their commitment to exceptional customer service, enthusiastic...

Customer Service Rep(03698) -29 Jackson Ave

Syosset, NY (15 miles from Greenwich, CT)
15 hours ago

Syosset, NY (15 miles from Greenwich, CT)
15 hours ago

Customer Service Rep(03474) - 406 N. Wantagh Ave

Bethpage, NY (21 miles from Greenwich, CT)
15 hours ago

Bethpage, NY (21 miles from Greenwich, CT)
15 hours ago

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

White Plains, NY (7 miles from Greenwich, CT)
15 hours ago

White Plains, NY (7 miles from Greenwich, CT)
15 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Representative

Stamford, CT (4 miles from Greenwich, CT)
1 day ago

Stamford, CT (4 miles from Greenwich, CT)
1 day ago

The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...

Operations Account Liaison - Non Driving

Elmsford, NY (10 miles from Greenwich, CT)
1 day ago

Elmsford, NY (10 miles from Greenwich, CT)
1 day ago

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...

Part Time Customer Service Representative $17 hourly

Yonkers, NY (14 miles from Greenwich, CT)
1 day ago

Yonkers, NY (14 miles from Greenwich, CT)
1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Part Time Customer Service Representative $18 Hourly

White Plains, NY (7 miles from Greenwich, CT)
1 day ago

White Plains, NY (7 miles from Greenwich, CT)
1 day ago

Eyewear Customer Service/Sales Advisor

Cortlandt Manor, NY (22 miles from Greenwich, CT)
1 day ago

Cortlandt Manor, NY (22 miles from Greenwich, CT)
1 day ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Account Admin II (SSO Division - Hauppauge, NY)

Smithtown, NY (24 miles from Greenwich, CT)
1 day ago

Smithtown, NY (24 miles from Greenwich, CT)
1 day ago

Org Marketing Statement At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft,...

Customer Care Representative I

Great Neck, NY (19 miles from Greenwich, CT)
1 day ago

Great Neck, NY (19 miles from Greenwich, CT)
1 day ago

Anticipated End Date: 2025-07-10 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: Virtual; This role enables associates to work virtually...

Customer Service Representative - Work From Home

East Elmhurst, NY (22 miles from Greenwich, CT)
1 day ago

East Elmhurst, NY (22 miles from Greenwich, CT)
1 day ago

FT Customer Service Representative - Work From Home Location: East Elmhurst [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer...

Remote Work

View all 216 jobs

Demographic Data for Greenwich, CT

Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.

Median Age

Average Household Income

Home Value vs Household Income in Greenwich, CT

Local

National

Total Population

40,297

Number of Businesses

1,919

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Greenwich, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Greenwich, CT offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Greenwich, CT

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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