Customer Service Representative Jobs in Greenwich, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative- Part Time
- Forward Air
- Queens Village, NY (22 miles from Greenwich, CT)
- 3 days ago
- Queens Village, NY (22 miles from Greenwich, CT)
- 3 days ago
Position: Customer Service Representative Compensation: $20 per hour Schedule: Monday-Friday 3:30pm-10pm Job Description: The Customer Service Representative fields external customer questions, complaints...
In Person Part TimeMedical Assistant/Customer Service Specialist, Full Time- Paramus, NJ
- Community Health Centers of Greater Dayton
- Paramus, NJ (24 miles from Greenwich, CT)
- 6 hours ago
- Paramus, NJ (24 miles from Greenwich, CT)
- 6 hours ago
Medical Assistant/Customer Service Specialist, Full Time- Paramus, NJ Department: Clinic Location: Paramus, NJ START YOUR APPLICATION VIVO Infusion, LLC VIVO Infusion - Medical Assistant/Clinical...
In Person Full TimeCustomer Service Gate Agent (Full-Time)
- Piedmont Airlines
- White Plains, NY (7 miles from Greenwich, CT)
- 6 hours ago
- White Plains, NY (7 miles from Greenwich, CT)
- 6 hours ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
In Person Full TimeFacility Attendant, Customer Service
- RIVERHEAD BUILDING SUPPLY CORP.
- Mineola, NY (20 miles from Greenwich, CT)
- 6 hours ago
- Mineola, NY (20 miles from Greenwich, CT)
- 6 hours ago
Responsibilities JOB DESCRIPTION Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Queens Village, NY (22 miles from Greenwich, CT)
- 18 hours ago
- Queens Village, NY (22 miles from Greenwich, CT)
- 18 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service and Order Entry Specialist
- Randstad
- Farmingdale, NY (23 miles from Greenwich, CT)
- 20 hours ago
- Farmingdale, NY (23 miles from Greenwich, CT)
- 20 hours ago
oin Our Team: Customer Service & Order Entry Specialist Company: Accurate Ingredients, Inc. Compensation: $25.00 / hr Job Type: Full-Time Are you a highly organized self-starter with a knack for...
In PersonVideo Customer Service Representative
- Insight Global
- Woodcliff Lake, NJ (22 miles from Greenwich, CT)
- 1 day ago
- Woodcliff Lake, NJ (22 miles from Greenwich, CT)
- 1 day ago
Job Order Number: DF0801263 Job Title: Video Customer Service Representative Company: Insight Global Location: Woodcliff Lake, NJ Salary: Education: Information Not Provided Experience: Information...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Paramus, NJ (24 miles from Greenwich, CT)
- 1 day ago
- Paramus, NJ (24 miles from Greenwich, CT)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonPharmacy Customer Service Assoc. Cert
- Walgreens
- Bronx, NY (21 miles from Greenwich, CT)
- 1 day ago
- Bronx, NY (21 miles from Greenwich, CT)
- 1 day ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
In PersonAssistant/ Customer Service Rep Needed
- Flushing, NY (22 miles from Greenwich, CT)
- 1 day ago
- Flushing, NY (22 miles from Greenwich, CT)
- 1 day ago
About the Role: We are seeking a reliable, organized, and detail-oriented Office Assistant to support our daily operations. The ideal candidate is proactive, communicative, and able to manage...
In Person- Randstad
- Hicksville, NY (19 miles from Greenwich, CT)
- 1 day ago
- Hicksville, NY (19 miles from Greenwich, CT)
- 1 day ago
We have an exciting opportunity to join our Customer Service Team! We’re looking for a Customer Service Lead to drive our business to the next level and support our mission of delivering the...
In Person- Randstad
- Hicksville, NY (19 miles from Greenwich, CT)
- 1 day ago
- Hicksville, NY (19 miles from Greenwich, CT)
- 1 day ago
We’re looking for a full-time Customer Service Representative to provide first class customer service to our clients and support our mission of delivering the highest quality component products and...
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Franklin Square, NY (23 miles from Greenwich, CT)
- 2 days ago
- Franklin Square, NY (23 miles from Greenwich, CT)
- 2 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In PersonSenior Managr Global Customer Service
- Fuji film Diosynth BioTechnologies
- Valhalla, NY (8 miles from Greenwich, CT)
- 2 days ago
- Valhalla, NY (8 miles from Greenwich, CT)
- 2 days ago
Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteCustomer Service Support Associate - Bob Squad
- Bob's Discount Furniture
- Bronx, NY (17 miles from Greenwich, CT)
- 2 days ago
- Bronx, NY (17 miles from Greenwich, CT)
- 2 days ago
Job Title Customer Service Support Associate - Bob Squad Job Overview Join Bob's Discount Furniture as a Customer Service Support Associate - Bob Squad and be a key part of delivering exceptional...
In PersonDemographic Data for Greenwich, CT
Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Greenwich, CT
Highest Education Level
Customer Service Representatives in Greenwich, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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