Customer Service Representative Jobs in Danbury, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service & E-Commerce Supervisor - Full Time
- Darien, CT (20 miles from Danbury, CT)
- 3 hours ago
- Darien, CT (20 miles from Danbury, CT)
- 3 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Shelton, CT (18 miles from Danbury, CT)
- 4 hours ago
- Shelton, CT (18 miles from Danbury, CT)
- 4 hours ago
Customer Care Specialist About Care.com Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're...
Remote WorkCustomer Service - Self Storage Manager
- Mahopac, NY (14 miles from Danbury, CT)
- 8 hours ago
- Mahopac, NY (14 miles from Danbury, CT)
- 8 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Darien, CT (20 miles from Danbury, CT)
- 11 hours ago
- Darien, CT (20 miles from Danbury, CT)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Newtown, CT (8 miles from Danbury, CT)
- 1 day ago
- Newtown, CT (8 miles from Danbury, CT)
- 1 day ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Registered Client Service Associate
- Fairfield, CT (17 miles from Danbury, CT)
- 1 day ago
- Fairfield, CT (17 miles from Danbury, CT)
- 1 day ago
POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists...
Customer Support Representative
- Stratford, CT (20 miles from Danbury, CT)
- 1 day ago
- Stratford, CT (20 miles from Danbury, CT)
- 1 day ago
Provide world-class customer support, responding to all customer inquiries, supporting outside sales efforts, and following up with internal parties to pursue final response to the customer. Build...
Customer Service job for English and Spanish speaker
- Woodbridge, CT (24 miles from Danbury, CT)
- 1 day ago
- Woodbridge, CT (24 miles from Danbury, CT)
- 1 day ago
Customer Service job for English and Spanish speaker (Woodbridge) compensation: $17 an hour employment type: experience level: entry level job title: Office assistant and customer service We are a...
Customer Service - Whole Foods
- Milford, CT (24 miles from Danbury, CT)
- 2 days ago
- Milford, CT (24 miles from Danbury, CT)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Gym Customer Service & Sales Team Hiring! Saturdays & Sundays must work
- Bedford Hills, NY (15 miles from Danbury, CT)
- 3 days ago
- Bedford Hills, NY (15 miles from Danbury, CT)
- 3 days ago
Gym Customer Service & Sales Team Hiring! Saturdays & Sundays must work Anytime Fitness, Westchester County NY 720 Bedford Rd, Bedford Hills, NY 10507 *Do Not Contact the Clubs* Our growing...
- Pawling, NY (15 miles from Danbury, CT)
- 3 days ago
- Pawling, NY (15 miles from Danbury, CT)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 364335 Address: USA-NY-Pawling-162 Route 22 Store Code: Store 08335 Customer Service (7246086) Hannaford Supermarkets started out as...
Eyewear Customer Service/Sales Advisor Part Time
- Orange, CT (23 miles from Danbury, CT)
- 3 days ago
- Orange, CT (23 miles from Danbury, CT)
- 3 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Delivery Advocate
- Fairfield, CT (17 miles from Danbury, CT)
- 3 days ago
- Fairfield, CT (17 miles from Danbury, CT)
- 3 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Pharmacy Customer Service Associate
- Darien, CT (20 miles from Danbury, CT)
- 3 days ago
- Darien, CT (20 miles from Danbury, CT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Danbury, CT
Highest Education Level
Customer Service Representatives in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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