Customer Service Representative Jobs in Danbury, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative - Primary Care
- Stratford, CT (20 miles from Danbury, CT)
- 13 days ago
- Stratford, CT (20 miles from Danbury, CT)
- 13 days ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...
Customer Service Associate - Temporary
- Chappaqua, NY (21 miles from Danbury, CT)
- 3 hours ago
- Chappaqua, NY (21 miles from Danbury, CT)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03352) - 130 North Bedford Rd.
- Mount Kisco, NY (17 miles from Danbury, CT)
- 5 hours ago
- Mount Kisco, NY (17 miles from Danbury, CT)
- 5 hours ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
Sales Associate - Connecticut - Sports Medicine
- Stamford, CT (22 miles from Danbury, CT)
- 5 hours ago
- Stamford, CT (22 miles from Danbury, CT)
- 5 hours ago
Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
Patient Customer Service Representative/Aide
- Fishkill, NY (24 miles from Danbury, CT)
- 5 hours ago
- Fishkill, NY (24 miles from Danbury, CT)
- 5 hours ago
Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....
Customer Service Representative - Out Patient Part Time
- Danbury, CT
- 5 hours ago
- Danbury, CT
- 5 hours ago
Radiology Department - Outpatient - seeks Part Time - Evening Shift Customer Service Representative!...
- Monroe, CT (12 miles from Danbury, CT)
- 1 day ago
- Monroe, CT (12 miles from Danbury, CT)
- 1 day ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Customer Service Rep(09536) -286 Greenwood Ave
- Bethel, CT (4 miles from Danbury, CT)
- 1 day ago
- Bethel, CT (4 miles from Danbury, CT)
- 1 day ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
Customer Service Rep(03496) - 926 Route Six
- Mahopac, NY (14 miles from Danbury, CT)
- 1 day ago
- Mahopac, NY (14 miles from Danbury, CT)
- 1 day ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
Gym Customer Service & Sales Team Hiring!
- Yorktown Heights, NY (17 miles from Danbury, CT)
- 1 day ago
- Yorktown Heights, NY (17 miles from Danbury, CT)
- 1 day ago
Club Managers, Personal Trainers and Membership Sales Talent! Our growing Anytime Fitness club(s) in Westchester County are adding to the Team the best-of-the-best gym membership managers and...
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
Customer Service Representative
- Monroe, CT (12 miles from Danbury, CT)
- 2 days ago
- Monroe, CT (12 miles from Danbury, CT)
- 2 days ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
HVAC Dispatcher / Customer Service Representative (CSR)
- Milford, CT (24 miles from Danbury, CT)
- 4 days ago
- Milford, CT (24 miles from Danbury, CT)
- 4 days ago
HVAC Dispatcher / Customer Service Representative (CSR) Modern Heating and Air Milford, CT, USA 5 days ago Quick Job type Full-time Quick Job description Job Title : HVAC Dispatcher / Customer Service...
Customer Service Representative I
- Orange, CT (23 miles from Danbury, CT)
- 4 days ago
- Orange, CT (23 miles from Danbury, CT)
- 4 days ago
A 90 Degree Benefits Company Customer Service Representative I Easy Apply Orange, CT Easy Apply Do you want to leave work knowing you made a difference?...
Customer Service & Sales Representative (Hartford)
- Stamford, CT (22 miles from Danbury, CT)
- 4 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 4 days ago
Job Description Provides system-wide (Hartford, New Haven & Stamford) transit service information and sells monthly bus passes, tickets and other fare media to the public at the CTtransitCustomer...
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Danbury, CT
Highest Education Level
Customer Service Representatives in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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